English 
G
Rating: 4 out of 5
Everything is clearly divided by type and scale.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 687 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 2, 3 and 4 stars
Reset filtersV
Rating: 4 out of 5
Box was damaged WITHIN the packaging. Luckily nothing inside was broken (briefly checked).
Big box and the model is big so nicely done on having that available. Just keep in mind the box packing when ordering.
Big box and the model is big so nicely done on having that available. Just keep in mind the box packing when ordering.
Response from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
G
Rating: 4 out of 5
Super nice offer, fast delivery.
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V
Rating: 3 out of 5
Long delivery times, it took over a week for the parcel to be posted.
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C
Rating: 4 out of 5
The product met my expectations, but the delivery time information was a bit erratic. But overall, I would recommend it.
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V
Rating: 4 out of 5
Good range of products that I have not seen on other sites. Excellent customer service…personal, quick and thoughtful. Definitely a two-way exchange.
I did not realise that my order was being shipped from France! I would not have questioned the extra delivery time had I known.
I did not realise that my order was being shipped from France! I would not have questioned the extra delivery time had I known.
Response from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
C
Rating: 4 out of 5
Everything went perfectly
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A
Rating: 2 out of 5
Too expensive and very long lead times. Sale without stock.
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Response from 1001hobbies
Hello, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are essential to us and we take them very seriously. Please do not hesitate to contact our customer service department by e-mail [email protected] or by telephone 01 79 73 68 76. We wish you an excellent day. 1001hobbies customer service
C
Rating: 3 out of 5
The orders I have placed are taking much longer to be delivered than what it says on the web. I have phoned and emailed them and they never reply .... I am certainly not getting a good deal.
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A
Rating: 3 out of 5
Long lead time for stock Ordered 23/11 received 07/12
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G
Rating: 2 out of 5
standard delivery from belgium to netherlands takes over 3 weeks , a package from japan is even faster. better to mention that specifically so a faster -and more expensive- method can be chosen.
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Response from 1001hobbies
Hello, thank you for your feedback, your opinion counts heavily. I notice that on one of the products (the beads) it is clearly stated that there is a waiting period of several weeks "In stock with our supplier, shipped from our warehouse within 1-2 weeks of your order", while the product is ordered from our supplier. We are sorry if this was not clearer. If in doubt, please contact our customer service: [email protected] or +31 (0)85 80 81 159. Have a nice day. Translated with www.DeepL.com/Translator (free version)
A
Rating: 4 out of 5
Arrived on time and in good condition.
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A
Rating: 4 out of 5
NOTHING TO SAY GO ON AND MERRY CHRISTMAS
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C
Rating: 4 out of 5
The problem is that it takes a long time to arrive.
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C
Rating: 3 out of 5
Everything was fine. However I received an order of Tamiya paints with no name and no reference. Although the fault may be the manufacturer's, however they have not been able to fix it.
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C
Rating: 3 out of 5
In a bubble envelope, do not send
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A
Rating: 2 out of 5
1st order last year, 3D wooden puzzle, 2 months before delivery and 3 telephone reminders, with broken promises.
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Response from 1001hobbies
Hello, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We sincerely apologize for the delay. Please do not hesitate to contact our customer service department by e-mail [email protected] or by telephone 01 79 73 68 76. We wish you an excellent day. 1001hobbies customer service
G
Rating: 4 out of 5
Everything arrived and the packaging was not damaged. It did take a while to ship but it arrived a day ahead of schedule.
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G
Rating: 4 out of 5
Packaging arrived damaged but product itself was good so otherwise no complaints. Top webshop and definitely recommended !
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A
Rating: 2 out of 5
Delivery took longer than expected, with the wrong tracking for Belgium. He told me I had received it when I hadn't. 2 weeks late.
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Response from 1001hobbies
Hello, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We sincerely apologize for the delay. Please do not hesitate to contact our customer service department by e-mail [email protected] or by telephone 01 79 73 68 76. We wish you an excellent day. 1001hobbies customer service
G
Rating: 4 out of 5
Packed only in bubble wrap, no extra box. As a result, a large dent in the packaging.
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V
Rating: 4 out of 5
Everything perfect! Fast delivery! The goods were flawless.
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G
Rating: 4 out of 5
Fast shipping. Good customer service
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A
Rating: 2 out of 5
Very nice product, nothing to say. On the other hand, I had to wait more than a month for my order to be sent ... A friendly customer service representative never got back to me as agreed to find out the status of my order! Very disappointed!
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Response from 1001hobbies
Hello, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We sincerely apologize for the delay. Please do not hesitate to contact our customer service department by e-mail [email protected] or by telephone 01 79 73 68 76. We wish you an excellent day. 1001hobbies customer service
C
Rating: 3 out of 5
The deadlines shown on the website are not what they are in the end at the time of delivery.
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V
Rating: 3 out of 5
Item has still not arrived. Poor reply when I questioned delivery date.
Response from 1001hobbies
Hello, Thank you for your comment. We would like to inform you that you have chosen a shipment without tracking number and therefore we are not able to know where the package is. As such we will reship your order. Thank you for your feedback,
A
Rating: 4 out of 5
Colis Simon took us on a 2-day tour of false appointments, only to pick up the parcel at the post office, which was a real shame.
Sincerely
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Sincerely
A
Rating: 4 out of 5
Satisfied with delivery on time.
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A
Rating: 4 out of 5
The site is very good, the delivery serious and fast when the products are in stock.
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A
Rating: 4 out of 5
It was fast and well packaged
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A
Rating: 4 out of 5
I received my parcel with the wrong products. The 1001 Hobbies employee was reactive and sent me back what I ordered in a very short time. Thank you very much!
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V
Rating: 4 out of 5
Partial delivery on request
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G
Rating: 4 out of 5
well packed and delivered with proper care thank you
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G
Rating: 4 out of 5
Correct delivery
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C
Rating: 4 out of 5
Positive, but I still have some problems with carrier deliveries.
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A
Rating: 4 out of 5
Perfect delivery
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A
Rating: 3 out of 5
pass
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A
Rating: 4 out of 5
recommended seller
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A
Rating: 3 out of 5
... average. Everything was announced in stock, but more than 3 weeks for preparation and delivery. Next time I'll order from China myself...
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A
Rating: 4 out of 5
Perfect as requested
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