Customer reviews of 1001hobbies

the only problem is the self-adhesive security label added to the jars, which is on top of the label where the reference is written, making it difficult to remove without damaging the inscription underneath, i.e. the color and reference.

great model but a bit expensive

Paint accessories ordered on Monday evening and received on Wednesday. Fast, efficient. For a first order, it gives you confidence

Preparation time too long (more than 2 weeks for my order of 2 items). Otherwise a lot of products in stock is good.

Bad experience, 1 month delay in delivery, with explanations supported by a very poorly explained shipping procedure at the time of sale.

Crushed box. I complained but with no response

The website is very well organized and visually appealing, Each model has a number of images to select/view. Overall, I really liked the website but found the check-out process to be a bit confusing. It kept rejecting my credit card but never gave a reason for the decline. I was finally able to figure out the issue and successfully place the order. (I wish I could recall the decline issue, but I know it wasn't due to an issue with the card itself). It took about a month for delivery (to the USA), but I received periodic email updates about it's status during that time. The kit arrived intact despite the shipping box not having adequate cushioning material. Again, the website itself is great. Just some room for improvement in the shipping process.

Generally good, small availability problem on some items, not serious.

Although I haven't built it yet it looks good quality.

Paint cans do not fit into the notches. Unpractical for this purpose.

no news of missing product

My order was perfect but fair warning. Royal mail in the uk are terrible. It was in my local office for a week before they delivered it. Even though i paid the duty right away. Shame as your site has such a good range of parts.

well ..

The boxes were very deformed due to transport, please use more rigid packaging.

Express shipping paid and 7 days delivery time because warehouse in France. But this is concealed. No response to emails and internal chat. Hotline is never answered. Spent 20 euros for express shipping for nothing and no refund or response.... Too bad because everything else was OK. But there's really room for improvement in customer service... Too bad

Packaging and article are very satisfactory. Delivery takes too long. With other suppliers it is faster

poorly packaged in the shipping box, not wedged....the small pieces have tumbled into the inner box ... box not taped, I hope there is nothing missing ... otherwise very fast shipping

Delivery time not respected...

Missing the delivery note otherwise everything was perfect, no errors on the products and products compliant and in good condition.

Service was fast, however the way the box was packed left a lot to be desired. The models box was wrapped in bubble wrap and looked like the postal employees played football with it. Every corner and one end received damage. The kit it's self wàs fine and in perfect condition. It's now part of the stash and eighth in line.

The type of accumulators did not have the contact blades to be soldered.

order meeting my expectations

delivery to the relay point very good . ordering models , I am disappointed with the model that comes from Poland the parts are very rough .

Disappointed by the delivery time and the lack of credible information in the order tracking, even if this is the result of a computer and telephone server problem. In addition, a delivery note with the parcel would be useful to help verify the presence of all the items ordered.

Fast and impeccable packaging

I received the order a few days later than expected but the store informed me of everything correctly.

Too bad you work with the post office... it spoils everything!

Good product sent quickly.

I was completely satisfied with the order, including the choice on the internet, which I will certainly return to. Only the delivery left something to be desired.

No problem with the order, choice of products or delivery, very satisfied. Unfortunately, of the two candles I ordered, one didn't work (the resistor didn't light and the candle got very hot) and the second worked fine. Half satisfied

It is very serious, shipping costs a little expensive.

Delayed delivery and boxes of models crushed on arrival

As this is a remote order, the description of the model should be more detailed so that there are no unpleasant surprises about the product. That said, ordering is easy and the execution and shipping are fast, even if the cost seems a little high to me.

Good service, fast service, good offer, wide range

Website is OK, what is inconvenient is that if you have an order out some parts may be or become unavailable. That holds up the order very much.

A bit misleading, thought I was using a UK based depot, products were available straight away del 3-4 days, didn't arrive, chased up to be told coming from France a week later, looking at other reviews this is not 1st others have had same situation.. When placing order should state where products are coming from, probable use again though

Took a while to get here but , got what I asked for so happy.

No comment

well received, compliant, but shipment a little slow.

Product is good. However despite the items being shown as ‘ in stock and ready for immediate dispatch ‘ it took two weeks to be posted. Otherwise ok.