Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
What was my surprise to find the same kit from another seller for almost 20€ less (I can accept a few euros, but here it's almost a 40% price difference) Not sure I will recommend anytime soon.
Translated reviews
P
pascal P.
Rating: 4 out of 5
following a purchase from 29/11/2025
my purchase suits me, a little delay in delivery, but no response to my email unfortunately
Translated reviews
B
Bernard M.
Rating: 4 out of 5
following a purchase from 06/12/2025
satisfied
Translated reviews
E
Enrique T.
Rating: 3 out of 5
following a purchase from 19/11/2025
It takes a long time from Belgium to Spain.
Translated reviews
V
Vicente S.
Rating: 4 out of 5
following a purchase from 11/11/2025
They have a large number of products, but some are not in stock, so they have to order them directly from the manufacturer or supplier, and this delays delivery in 60% of cases. Moreover, they usually do not inform you correctly about what is happening with the order.
Translated reviews
P
Patricia D.
Rating: 4 out of 5
following a purchase from 22/11/2025
Order from 28/11 received on 18/12, order tracking on the site not great and customer service by phone unreachable. Otherwise, package in very good condition and in line with my expectations.
Translated reviews
S
Stan B.
Rating: 2 out of 5
following a purchase from 28/11/2025
The article is way too expensive compared to other providers. Ridiculously high shipping costs. Long wait for the order and no response to questions about the status of the package.
Translated reviews
P
Patrick D.
Rating: 3 out of 5
following a purchase from 27/11/2025
There were missing pages in the assembly instructions regarding the Spitfire, Revell 1/32, I have already informed you about it, but no response from you?? .
Translated reviews
M
M R.
Rating: 2 out of 5
following a purchase from 10/12/2025
I can't see where my order is and when it will be delivered.
Translated reviews
A
Andre C.
Rating: 2 out of 5
following a purchase from 19/06/2025
After 8 months, I have not received my entire first order! My second order has not been taken into account! I am waiting for its cost, not evaluated, to this day !!!!! What to do????????
Translated reviews
C
Caroline B.
Rating: 2 out of 5
following a purchase from 07/12/2025
Order placed on 07/12 On 12/12 I receive a notice that the order has been shipped On 15/12 I receive an email saying that my order has not yet been shipped due to a delay in preparation On the site, marked as shipped on 12/12 Shipped? Not shipped? Not very serious all that
Translated reviews
J
Julio R.
Rating: 2 out of 5
following a purchase from 26/11/2025
The last order, one item is missing, I sent an email, I am waiting for a response, this is the second time this has happened to me
Translated reviews
R
Robert R.
Rating: 4 out of 5
following a purchase from 19/07/2025
It was long but now it's ok
Translated reviews
P
Philippe G.
Rating: 2 out of 5
following a purchase from 29/11/2025
Delivery takes a lot of time.
Translated reviews
I
Isabel E.
Rating: 2 out of 5
following a purchase from 28/11/2025
THEY SENT ME A SIMILAR PRODUCT BUT IT WAS NOT THE ONE I BOUGHT.
Translated reviews
D
Dorothée D.
Rating: 2 out of 5
following a purchase from 05/12/2025
the box arrived damaged ...a rigid envelope would have avoided this! too bad I wanted to give it for Christmas but now it feels like it was used
Translated reviews
J
Joachim C.
Rating: 4 out of 5
following a purchase from 18/11/2025
In the end, all is well, the delivery time was definitely too long...
Translated reviews
J
Javier B.
Rating: 4 out of 5
following a purchase from 08/12/2025
Goot
Translated reviews
M
Michelle M.
Rating: 2 out of 5
following a purchase from 29/11/2025
The selection is nice, but I was delivered the wrong item and no one is responding to my inquiry about it. Am I just supposed to be stuck with it? That can't be right.
Translated reviews
D
David D.
Rating: 2 out of 5
following a purchase from 03/12/2025
Hello, as this is a gift, I would have appreciated not receiving crushed boxes! The packaging cardboard being of poor quality (too thin and the padding insufficient), this explains that...
Translated reviews
L
ludovic D.
Rating: 2 out of 5
following a purchase from 26/11/2025
Delivery times too long. Does not handle comments by email. Impossible to reach by phone.
Translated reviews
J
jean francois D.
Rating: 4 out of 5
following a purchase from 26/11/2025
From the reception of my order to its complete delivery, only professionalism. Bravo
Translated reviews
F
Frédéric M.
Rating: 2 out of 5
following a purchase from 05/10/2025
Two aspects in the experience, the purchase on the site was very smooth, the delivery times and the customer service contact were deplorable. 7 weeks for delivery of an item supposedly in stock with a delivery time of 7 days and only one contact after 6 weeks on my follow-up, very anachronistic in today's e-commerce world. After that, the product is totally in line with expectations, that's already something.
Translated reviews
E
Eric D.
Rating: 2 out of 5
following a purchase from 25/11/2025
Hello. For these simple pots of paint, the shipping time was very long, I am not used to such delays from 1001Hobbies.
Translated reviews
C
Camille R.
Rating: 2 out of 5
following a purchase from 20/10/2025
The received product was defective and I have been waiting since November 27 for a response from customer service.
Translated reviews
K
Kevin S.
Rating: 4 out of 5
following a purchase from 26/09/2025
Hello, I have received my order, thank you. But one of the model boxes was damaged due to lack of protection. There was no bubble wrap. Otherwise, it is very good. Thank you very much to you and your team. Best regards. S.Kevin.
Translated reviews
P
Panarotto J.
Rating: 4 out of 5
following a purchase from 31/10/2025
on one of the 2 orders the box was damaged, otherwise no issues.
Translated reviews
C
Chiara F.
Rating: 2 out of 5
following a purchase from 17/11/2025
The product matches, but very disappointing how it was packaged. Despite having paid for double packaging. Fortunately, the product did not arrive damaged even though the box was all broken. I expected more care in the packaging given the amount paid.
Translated reviews
B
Bernd J.
Rating: 2 out of 5
following a purchase from 24/10/2025
Hello hobbies, since an item I ordered cannot be delivered, I would like a refund of the advance payment instead of a credit. Please initiate this transaction. Best regards, B. John
Translated reviews
S
Sebastiaan P.
Rating: 2 out of 5
following a purchase from 19/06/2025
Unreliable delivery. It went as follows: - Item was on pre-order with a guessed delivery date. Order placed well before this date. - Date passes, the item in the shop changes from Pre-order to In Stock. With a significant number of pieces. - Stock of the item goes down to 0, and goes back to pre-order for a much later date - Send a message to customer service to see what is going on - Get no response - Multiple messages, no response - Suddenly delivered much later 1001hobbies are not scammers, but their site contains unreliable information and they do not respond to logical questions. And you just have to hope that your order ever arrives.
Translated reviews
M
Marcus S.
Rating: 2 out of 5
following a purchase from 16/11/2025
Delivery address no longer existed!, and 1001hobbies is/was unreachable by email and phone not! French emails about shipping are incorrect Well everything solved by DPD and package received later
Translated reviews
R
Riccardo F.
Rating: 4 out of 5
following a purchase from 17/11/2025
Wide variety of models available. Easy to consult the site.
Translated reviews
J
John V.
Rating: 4 out of 5
following a purchase from 20/11/2025
Ok
Translated reviews
H
Holger K.
Rating: 4 out of 5
following a purchase from 20/11/2025
Everything is great, always happy to do it again.
Translated reviews
R
Rene S.
Rating: 4 out of 5
following a purchase from 12/11/2025
Easy ordering, large selection. Only the delivery takes a bit long, with the delivery time being announced late.
Translated reviews
F
Ferry V.
Rating: 3 out of 5
following a purchase from 30/09/2025
After the order, it remained quiet which raised some suspicion for me, but after a while they were honest and admitted that they had lost the order. We are all human and mistakes can happen. In the end, the construction kit was delivered in perfect condition all the way from France. I would order a construction kit from them again, no problem.
Translated reviews
M
Markus S.
Rating: 2 out of 5
following a purchase from 21/08/2025
The order was delivered two months after the order was received, and in response to my inquiry, I was only answered two weeks later.
Translated reviews
G
Gennaro C.
Rating: 4 out of 5
following a purchase from 23/10/2025
Could you be clearer in stating whether the products are available in your warehouse, or if they need to be ordered from third parties and the time required for them to arrive at your warehouse
Translated reviews
H
Herman K.
Rating: 4 out of 5
following a purchase from 01/11/2025
X
Translated reviews
E
enrico A.
Rating: 4 out of 5
following a purchase from 18/10/2025
Everything was great even though the wait was very long
Translated reviews
We use cookies for audience measurement and improving user experience.
English 