Customer reviews of 1001hobbies

Fast and efficient service, great assortment of products and accessories, decent site navigability

Parcel arrived damaged fortunately no breakage. Very large choice but prices a little expensive.

Very good reactivity for sending packages. See to build customer loyalty.

My only regret is that I couldn't find a way to make the 5 euro discount count. The software isn't very practical.

Achat avion rc , rtf , accus avion HS,

I have placed three orders this year. In general, fine. But from the first order of 23 February I still haven't received one of the items, despite repeated announcements that it was on its way and that the item was paid for with the rest of the order. I really don't know what is going on. I think there is a lack of coordination between departments. I don't know what action to take anymore. It's a pity, since, except for the above, the company has been doing reasonably well.

Order taken and good respect for the items delivered. The only downside was that it was impossible to use the promotional code when ordering. The code was valid but the site blocked the next step. As a result, I gave up the €5 discount. What a shame.

Slightly long delivery times

Everything was perfect.

NO PROBLEMS TO REPORT

I had to wait over 6 weeks for goods that were immediately available. I paid for parcel shipping with tracking and the goods arrived in a bubble envelope without tracking. And the customer service also left a lot to be desired, first there was no reply and then only in French. I won't be ordering here again

Postage too expensive for the shipment I made.

Delivery time too long

Fast delivery, but more than three weeks to wait for the figurines

Good site, sometimes difficult to find what you're looking for

site was clear, lots of choice, good value for money, And good delivery

Good site, with interesting brands. I was surprised by an unexpected delay in delivery when the item was shown as available at the time of ordering, but everything arrived smoothly with very good tracking from order to dispatch.

Fast and uncomplicated delivery, unfortunately a little overpriced

Easy navigation. Lots of models can be found . Perhaps the delivery of the requested goods should be speeded up. However my opinion is very good

The product was fine and reasonably priced, but it was not clear that 1001Hobbies.co.uk was actually in France so the delivery took ten days.

Waiting time far too long. Avoid offering a product that is out of stock.

Ordering and paying is very easy. From that point on there is no information, no response to emails and they don't know what to say on the phone. It seems unbelievable, it's true.

It took a long time but everything was fine

Delivery very good , sorry I had to download the plan myself , contact via email was excellent,keep up the good work and see you soon

Easy access

Ras on my order, 3 days to arrive home well packaged!

Package received promptly but lacks a product that was in stock on the site but is now awaiting delivery.

It is difficult to search for a display case because the dimensions are not always listed in full.

Didn't get two out of the four items that I order (out of stock). But those two that I received were definitely quality.

I ordered a duplicate of a spray can I'd received from TAMIYA COLOR a few days earlier. On the cap of the spray can, the reference number is marked TS-81.
In the search engine, if you type TS-81, you find NOTHING that corresponds to a can of Royal Light Grey paint. If you enter Royal Light Grey in "recherche" you find your spray paint product with not the reference TS-81 BUT TATS-81. By typing directly in "recherche" TATS-81 you find your product on the 1st try!!!! Those who developed the online sales site are not professionals and would do better to sell zucchini and turnips at the local market, I think they would have more skills!!! Really the site is very poorly done, but when you order several times you understand quickly!! Greetings

Well-designed site,

good handling of me purchase nice store

Hello, the search for paint references on the site needs to be improved. Otherwise, the service is impeccable. Best regards.

Maybe some prices are a little high....

To be fair, I realize that inflation is killing us all, therefore I haven’t ordered many things this year. What I have ordered was handled very well by 1001 hobbies. Thank you

Fast delivery

LONG DELAYS IN DELIVERY

To be improved clarity in delivery service. Like goods and customer service good.

I have ordered from this site several times. Delivery is always smooth. The wooden models are of very good quality and the final result is amazing (motorcycle, train, boat, catapult, helicopter-airplane, hot rod ...) in short, I recommend it.

Very good