Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Very long delay. I was inundated with useless emails. The "gift packages" were ridiculous. Nothing professional about it.
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Response from 1001hobbies
Hello Mr Anselme, Thank you for your comment. We would be grateful if you could send us a copy of the useless e-mails you mentioned, to the following address: [email protected]. Thank you for your feedback, 1001hobbies Customer Service
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 03/08/2022
Service is excellent.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 30/07/2022
I've been a loyal customer for a very long time, so I'd like to understand how a product presented by the site is actually unavailable when it is elsewhere on the internet. Case of the 1/72 raiden/jack model... Pad happy and dishonest 1001
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer. We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 21/07/2022
The order arrived in good condition and in a reasonable time.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 19/07/2022
Would be better score if shipping time was faster
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 28/07/2022
wide selection good
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Verified Buyer
Rating: 3 out of 5
following a purchase from 27/06/2022
Items are good but prices ads shipping way too high.
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 27/06/2022
The number of models great, the order easy to place, the delivery could have been faster and the condition of the product upon arrival good. Overall good
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 18/07/2022
Reasonable delivery times, although they could be improved, and perfect packaging.
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 30/06/2022
Takes persistently long for order to be delivered, 2 months is not an exception, by the way, delivered well taken care of, great stuff
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 01/08/2022
Lots of choices, shipments on time but very disappointed with the products received. The metal earth models are too fragile and there are no replacement parts for small parts in particular. The parts to be bent break too easily in a few manipulations, they are small and fragile, even with tools, 2 ended up in the garbage and one is partially finished but missing an element that broke during assembly. What's more, the explanations are not at all clear. I've got one left, will it end up in the garbage can .... ?
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Response from 1001hobbies
Hello , we apologize for this incident , you can send us an email at the following address : [email protected] Best regards
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 28/07/2022
large assortment, fast and problem-free delivery.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/07/2022
Wide choice of products. Good order tracking.
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 25/05/2022
Perfect packaging, very good condition. Some reservations about the timing and the.unclear delivery dates
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/06/2022
Not much to say. Everything went well, even if my last question about my order went unanswered.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 15/06/2022
It was too small and in the picture it looked bigger.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/07/2022
Clear, coherent site, lots of items in stock ready for shipment. A wide choice of accessories and tools for model making and Gunpla, and we're looking forward to new Gundam and Transformers products very soon.
Fast, careful delivery. See you soon! ^^ Papy TF @youtube.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/07/2022
Package received promptly, well packaged
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/07/2022
The wooden model parts are cut with astonishing finesse.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 18/07/2022
A little misunderstanding at first, but then resolved very well. Bravo
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/07/2022
Delay in ordering a second battery, although the quantity was sufficient when the order was placed. But after this problem delivery OK.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/07/2022
j4AI TROUV2 CE QUE JE CHERCHAIS UN PEU PEUTE LONG SI JE N'AVAIS PAS RELANCE ET MALHEUREUS PAS BEAUCOUP DE CHOIX POUR MA GRANDE COLLECTIONDE VOITURES 1/24 POUR LES 24 H DU MANS MAIS J'Y REVIENDIS AU CASE OU
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/07/2022
nothing to complain about
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/06/2022
Bonjour, dommage que le produit n'était pas en stock
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/07/2022
really too small too bad because it's adorable
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 15/07/2022
A real alternative to local and established retailers
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 19/07/2022
The goods conform to the order and the shipment was Cellere, the prices are medium low. All ok
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 08/07/2022
Caring, friendly. Did have to wait a little longer.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 12/07/2022
Fast and well-packed delivery
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 07/07/2022
Good navigation of the website. Very good products. Good delivery.
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Verified Buyer
Rating: 2 out of 5
following a purchase from 20/07/2022
Waited 2 weeks for shipping conformation,. After several attempts to have them email shipping info I filed a claim with pay pal. for help because it seemed to me they were giving me a runaround. 5 or so days later I received my order.i believe I would be waiting had I not. Order was correct and in good condition. Thank you pay pal.
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 15/07/2022
I found what I was looking for, however, the shipping cost is too high.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 19/06/2022
Good selection. Uncomplicated processes.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 25/05/2022
1001 has a good stock of products. When contacted he responded and was responsive.
Two glitches: a product initially reported available (and which I had purchased) was later declared out of stock (but I recovered what I had already "shelled out" with another purchase); I had asked about delaying delivery and was confirmed that it would happen and instead the goods were sent to me immediately. Small problems that should be better handled.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/07/2022
Fast, efficient service. The only drawback was that the €5 discount could not be applied (it was no longer activated).
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Verified Buyer
Rating: 4 out of 5
following a purchase from 30/06/2022
The site is totally legit. I had no issues. Only criticism is time to ship order. Still a very good experience. Thank you.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 15/07/2022
Please send everything in Dutch for the rest the order was okay.
Thank you.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 28/02/2022
My last order was rather disappointing.
I had requested the order be canceled due to its prolonged time in being filled and my money refunded. The order for decals was several months in processing.
The request was seen but ignored. I found this as being extremely unprofessional. The refusal to refund my money was annoying and frustrating. Since the order was several months old without being filled or any notice of anything being done till it was shipped months after the order was placed.
This will affect any future orders, if any, that I place with 1001 Hobbies.
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 29/06/2022
waited too long and did not receive an item.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/07/2022
Correct
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