English 
A
Rating: 3 out of 5
too long
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 688 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 2, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Everything ok, perfect material as described. Not very fast shipping, but just have a little patience and everything arrives.
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G
Rating: 4 out of 5
Bit inconvenient that customer service does not understand dutch. This would improve telephone contact.
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C
Rating: 4 out of 5
I think shipping is a bit slow
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A
Rating: 4 out of 5
Bonjour bien recu il manque encore 1 puisque j'avais commande DEUX (2) salutations
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A
Rating: 4 out of 5
Received my order in 2 deliveries (4 and 5 weeks after my order). There was a delay with one of the products but everything arrived safely. It took a while but I'm not disappointed with the products.
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G
Rating: 2 out of 5
The delivery time was significantly longer than stated on the website. No notice regarding the extended delivery time Only after a response on my part was contact made
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you. Thank you for your understanding, Sincerely, 1001hobbies customer service.
A
Rating: 3 out of 5
not quite the quality you'd hoped for
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A
Rating: 4 out of 5
Seriously...
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C
Rating: 4 out of 5
Fast delivery. Everything was perfect.
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V
Rating: 4 out of 5
after initial problems due to the loss of the first shipment by dhl. the second shipment worked great. thank you
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A
Rating: 4 out of 5
It's very good!!! and very fast! Thank you .
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V
Rating: 2 out of 5
Product I ordered was in stock when ordered, took weeks to get a response to the original order only to be told it was out of stock now. Disappointing.
Response from 1001hobbies
Hello, Thank you for your comment. We regret this incident and apologize to you. Our customer service team will be happy to assist you. see you soon https://www.1001hobbies.co.uk/
A
Rating: 4 out of 5
Serious,reliable and quick in service.
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A
Rating: 3 out of 5
Order error
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V
Rating: 4 out of 5
Everything went smoothly and without complications.
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A
Rating: 4 out of 5
All
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V
Rating: 3 out of 5
I ordered the model kit and the advert stated immediate shipping but it took two days to ship arrived quite a few days after the estimated arrival time. Having said that it arrived in decent condition and the kit seems to be intact. Still not happy considering the cost of postage.
G
Rating: 4 out of 5
well packed , well sorry it was clear bubble plastic. otherwise very satisfied
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A
Rating: 3 out of 5
I'm missing a puzzle
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A
Rating: 3 out of 5
My delivery was blocked due to an out-of-stock condition on three items (not visible when I placed the order... too bad! ). Delivery took a fortnight and was unblocked following my reminder. Well, all's well that ends well! But we can do better! Thank you so much.
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V
Rating: 3 out of 5
Prices for kits are quite high, postage rates are stratospheric
A
Rating: 4 out of 5
good site, delivery time a little long but given the economic situation it's normal.
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A
Rating: 2 out of 5
very disappointed with the wait despite reminder requests no way to communicate with you
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A
Rating: 3 out of 5
Received on time. The outside of the parcel was perfect, but inside the packaging was damaged. Quality of preparation not great
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G
Rating: 4 out of 5
No comments so everything is fine
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C
Rating: 4 out of 5
Good article, variety on website and delivery information.
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A
Rating: 4 out of 5
The only downside is the red color, which is a bit annoying when you want to repaint over it.
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V
Rating: 4 out of 5
I received my order in only a few days - not bad considering that I'm in Colorado. I received exactly what I ordered, so I am happy with the service.
C
Rating: 4 out of 5
Correct about the product but delivery was delayed 4 days longer than advertised.
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A
Rating: 3 out of 5
Order of April 28th received on June 9th Too long
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G
Rating: 3 out of 5
Response to order was prompt and adequate. Did find 3 weeks between time of order and time of delivery to be very long.
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V
Rating: 4 out of 5
Too many fiddly bit and not as big as I thought
G
Rating: 3 out of 5
The time between ordering and delivery takes way too long.!1 in my facade almost 3 weeks !!! with no notice or notification.
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V
Rating: 3 out of 5
Thought I was buying from the uk as the web site was .co.uk took ages to arrive as it was from France, had I known this then would have expected a longer delivery time, will buy from them again when not needed quickly, products were as described and packed well
G
Rating: 4 out of 5
versus miniatureworld .com where I paid for my order and did not get it,I still got my order on time at 1001hobbies.Many thanks
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C
Rating: 2 out of 5
They don't answer to the mails...
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C
Rating: 4 out of 5
It took longer than expected due to wrong delivery to another destination. Otherwise I have nothing to say. Now I am waiting for another order to see how it goes.
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A
Rating: 4 out of 5
I've found what I'm looking for, but navigating the site isn't easy on some points.
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A
Rating: 3 out of 5
Order (display case) received in poor condition; the case broken, probably due to poor packaging for transport. A small box, containing the case; in a large cardboard box with a tiny bit of crumpled paper for cushioning. Out of the dozen or so 1001 Hobbies shipments, this is the only time this kind of incident has occurred.
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