English 
A
Rating: 4 out of 5
Delivery as ordered.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 688 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 2, 3 and 4 stars
Reset filtersA
Rating: 3 out of 5
message delivery info to be reviewed......
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A
Rating: 4 out of 5
too bad for an out-of-print model
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A
Rating: 4 out of 5
cde. compliant, parcel in good condition. On the other hand, the delivery time is too long - more than 15 days.
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A
Rating: 4 out of 5
Good communication with the person on the phone, and accurate response A L
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A
Rating: 3 out of 5
Bag stained and damaged in places
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A
Rating: 4 out of 5
Good product; shame some parts are missing!
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A
Rating: 4 out of 5
Very good
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V
Rating: 4 out of 5
Item delivered on time and as described
C
Rating: 4 out of 5
The decals had some bends in the decals, but overall they were fine.
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A
Rating: 2 out of 5
Shipping without tracking + the delay from the estimated date are absolutely to be condemned. Otherwise all is well.
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C
Rating: 4 out of 5
I find it unfortunate that the assembly information comes in all languages except Spanish, and it happens in all the purchases I have made with you. For my part you have lost a customer.
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V
Rating: 4 out of 5
Got the parts, but very slow at shipping
G
Rating: 4 out of 5
Forcing someone to make an assessment I find extremely annoying
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A
Rating: 2 out of 5
Deadline not met. Shipping costs higher than competition. No information during the waiting period. Apart from a sympathetic response when calling their switchboard. Ordered the same products + 1 other from a competitor. Delivery in 24h00, for the same price. Postage included. Perhaps the business and service model needs to be reviewed. Perfect packaging. And without animosity.
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Response from 1001hobbies
Hello, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore essential to us and we take them very seriously. However, we would also like to inform you that there are 3 concepts to take into account on our site: In stock: dispatch within 48 working hours. These are physically stored in the company's warehouse in Saint-Quentin-Fallavier. Available: dispatch within X to X days. These products are not currently in stock at the company's warehouse in Saint-Quentin-Fallavier and are generally dispatched within X to X days of the user's order, depending on supplier lead times. Not available: these products are currently out of stock and cannot be ordered at the moment. The product you have ordered will be shipped within 1 to 2 weeks. We wish you an excellent day. 1001hobbies customer service
V
Rating: 3 out of 5
Finally got my order and everything is fine
C
Rating: 3 out of 5
Extensive catalog and fast shipping.
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G
Rating: 4 out of 5
rrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr
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C
Rating: 4 out of 5
Very good navigation on the site. It takes a while to order because they don't have everything in stock.
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V
Rating: 3 out of 5
Received my package only in the bubble wrap with minor box damage. I consider that lucky because most items are usually bubble wrapped then placed in a box for shipping.
A
Rating: 4 out of 5
Good
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A
Rating: 2 out of 5
Delays too long as usual
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G
Rating: 4 out of 5
Order received after 2 weeks. Unfortunately oder some information aboutdue status. But still reasonably satisfied.
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V
Rating: 2 out of 5
Package sent from France to Canada thru the post office was only bubble wrapped!?! Won't use them again!!!!
A
Rating: 3 out of 5
Good but an order that comes in small pieces without sufficient explanation.information on shortages to be improved.
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V
Rating: 4 out of 5
The site is clean and clear.
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G
Rating: 4 out of 5
After about a week to two weeks the package was delivered, until then no mail or message about status of delivery, but otherwise reasonably fast delivery and product is fine
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C
Rating: 3 out of 5
It was stopped at customs and I had to pay more for it.
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C
Rating: 3 out of 5
The time until receipt was very long, and the information on the status of the order in the meantime was poor.
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G
Rating: 3 out of 5
Required paint colors were not on the site, so I had to order them later after I received the kit.
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A
Rating: 4 out of 5
profiles to be cut, so a lot of work to be done before assembly
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V
Rating: 3 out of 5
OK on delivery - after care service awful. Possibly due to language and translation....did not realise it was eu rather than UK bases....
G
Rating: 4 out of 5
I am extremely pleased with the many choices on your web side.
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V
Rating: 4 out of 5
Postage cost is excessive
A
Rating: 3 out of 5
I regretted that the packages were so badly made and not very serious.
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A
Rating: 4 out of 5
Well packed and delivered as agreed
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A
Rating: 3 out of 5
Package received almost a month after order (for two items advertised as "in stock").
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C
Rating: 3 out of 5
The reason is because of the slowness in sending the product and if the cause is that some of them had not yet received it when the customer bought it, it seems to me not very serious. It has taken 12 days from Madrid to Barcelona, when in 15 days I have received shipments from China.
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A
Rating: 3 out of 5
Longer delivery than stated.
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A
Rating: 4 out of 5
Delivery time a little long, but satisfactory product.
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