Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
The only downside for me was that my order was not carried out in the pages of your site. Perhaps I'm not familiar enough with the tricks of the trade in your model-maker's Eden? Sincerely
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Verified Buyer
Rating: 4 out of 5
following a purchase from 04/02/2022
canny good no problems Thanks Steve/
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 05/02/2022
The package arrived damaged. The contents did not suffer damage.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/02/2022
nothing to say fine
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/01/2022
Delivery time too long.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/02/2022
I've ordered from 1001 HB before and usually everything was fine, but this time the box with my model was packed in a box that was far too big, without any shock protection and gaping . When I opened the package, everything was scattered! Fortunately, nothing was broken.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/02/2022
Order received on time. Products as expected. More details on product description and use would be appreciated.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/01/2022
Hello. The navigation on the site is much worse than before. You can no longer see the product even if you give the manufacturer's reference number. This is a pity. Thank you for your help.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/02/2022
Satisfied
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 22/01/2022
Delivery took 17 days, when in theory it should have taken 3 (all products were in stock).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/01/2022
no worries , fast nickel
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Verified Buyer
Rating: 2 out of 5
following a purchase from 23/12/2021
Incredibly slow delivery time. Paid for express shipping (max. 1 week) and recieved my order a month and a half later. The order tracker and invoice stated all the items were packaged however there was an entire kit missing. Not impressed whatsoever. Don't buy from this site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/02/2022
monsieur bonjour well received my first order and I am satisfied and also satisfied for the follow-up of this first order..and if the occasion presents itself I would not fail to recommend you.... thank you by the same occasion I wanted to ask you if there is a lighting for the model that I bought from you...thank you for your answer....
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 11/01/2022
Many translated descriptions are not correct, otherwise clear site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/01/2022
I waited a long time for my parcel but the items are beautiful.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 12/01/2022
Overall arrived when expected etc.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 23/01/2022
Order is ok but delivery takes a long time.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 14/01/2022
The purchase has been good, habllegaod in perfect condition and well packaged. Very good communication with the after sales service. Only one downside, the time it took to send the package.
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Geverifieerde Koper
Rating: 2 out of 5
following a purchase from 18/01/2022
Haven't received me stuff yet and the Track and Trace is not working so far order placed on the 18-01-2022 and it is now the 8-2022 a month later.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/02/2022
I give 2 stars because the box was damaged I am disappointed
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/02/2022
For my 1st order, I am satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/02/2022
super fast i recommend it
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/01/2022
Delivery time (15 days) Too long.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/02/2022
At first I had a computer problem, but when it was resolved, I was pleased with both the speed and the quality. Thank you very much!
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 28/01/2022
All very well.... but Correos is bad and it takes a long time... 10 days... Another faster delivery company of 24... 48h would be great... greetings
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 20/12/2021
Large selection of many different items, which can be a little confusing. Prices are fair, even if sometimes a little more expensive than elsewhere, but the choice makes up for it. Delivery costs are quite high, especially when the item is not available immediately, when you have paid for 48-hour delivery and then find out by chance on the order summary e-mail that the item is not available for 2 weeks 🤔 and above all no information from the site about a possible delay. Otherwise we re-ordered outside the holiday periods and the delivery and deadline was respected.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/01/2022
Simple and intuitive navigation on the site Small bug on the payment entry, but quickly rectified, without consequence (errors are always possible the important thing is to catch them and that's what was done) Delivery on time and well packaged package
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/02/2022
fast delivery, but the package was badly packed, the box was twice as big as the items ordered, and they just wandered around inside without any padding or foam, bubble wrap, cardboard, etc. I expected better from this store. When it comes to models, you have to be careful.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 24/01/2022
Shipping time was a little long, but the product met expectations.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/01/2022
Easy-to-use site, easy product search, would like more details on perceived quality of items. Multiple delivery options, efficient service.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 23/01/2022
Too many delays,
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/01/2022
Preparation and delivery took too long
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 19/01/2022
For my first order it's almost a fiasco.5 products ordered because in stock on the site and only 3 delivered and that 15 days after the order. Far from the 5 to 7 days indicated. It was almost impossible to contact me by phone in the morning or in the afternoon to find out what had happened to my order. On the 12th day I had a contact person who told me that the 2 missing books had arrived and that my order would be dispatched the same day. Now I have a credit on my account and I don't know if I'll have to pay postage again if I use this credit to buy other books. E-mail exchanges don't lead to much and I must admit I'm pretty disappointed at the moment. BR
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Acquirente Verificato
Rating: 2 out of 5
following a purchase from 11/01/2022
Sorry but I consider the waiting time too long and the package arrived half open with 2 boxes of 3 totally folded
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/01/2022
For this order I had some problems because the model which I ordered was not in stock however the ors of the order nothing was indicated in this direction I received my order one month after having joined a person to the telephone which answered me very well on the other hand navigation on the site is not simple when I type a word in the space envisaged the first 3 characters return but not the whole word I thank particularly the person whom I had on the telephone which was really reassuring professional.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/01/2022
Very good product and always on time, to be recommended for modellers.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/01/2022
Fine
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/01/2022
Clear site overall!
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Geverifieerde Koper
Rating: 2 out of 5
following a purchase from 17/01/2022
Delivery is not as stated on the site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/01/2022
Hello. I'm happy with my purchases on your site, except for one of the mats I ordered in A5, which is larger than the usual A4 model. But I only received the A4 model? Otherwise I'm very happy with your well-designed site. Everything is clear. Thank you for being able to give our opinion. It's nice to be heard, because sometimes that's what's missing. Other people will be able to read this. Sincerely yours. Have a nice day and evening. Pierrelebelgeapau.
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