Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 295 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 2, 3 and 5 stars

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D
Dominique B.
Rating: 5 out of 5
following a purchase from 09/04/2024
Sometimes a little more expensive than the competition
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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børge T.
Rating: 5 out of 5
following a purchase from 08/03/2024
good service and good quality
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
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Dave B.
Rating: 5 out of 5
following a purchase from 08/04/2024
Items arrived well packaged and exactly as described...will used again thank you
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
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DJABALLAH L.
Rating: 5 out of 5
following a purchase from 18/04/2024
Top of the top
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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Bertus A.
Rating: 5 out of 5
following a purchase from 16/03/2024
Well cared for.
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
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Kevin S.
Rating: 5 out of 5
following a purchase from 23/01/2024
Hello, I would like to thank the 1001 maquette team enormously, because as expected I received my pre-order in perfect condition! Keep on protecting Star Wars figures like this! Thanks in advance.
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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Bernd S.
Rating: 5 out of 5
following a purchase from 11/04/2024
Product perfectly good, delivery as promised
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
K
kees K.
Rating: 2 out of 5
following a purchase from 03/04/2024
sent the wrong part
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Response from 1001hobbies
Hello, Thank you for this information and our apologies. This kind of incident is very annoying for us. To clarify and solve this incident, we would like to ask you for photos (of the codes and of the whole product!) ... we would like to ask you for photos. We look forward to your response. Sincerely 1001hobbies
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PHILIPPE G.
Rating: 5 out of 5
following a purchase from 15/04/2024
Easy to order, many products available. Fast shipping. In short, efficient.
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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Piet V.
Rating: 2 out of 5
following a purchase from 29/03/2024
Didn't receive my package, wasn't home and no notification in my mailbox.
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
J
JORGE C.
Rating: 5 out of 5
following a purchase from 11/04/2024
As always all items perfect and shipping correct.
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Response from 1001hobbies
Dear customer, We are currently working to solve our backlogs in order to get back to normal service. If you have any problem, please contact our customer service email address. We will help you as much as possible. Best regards!
S
Serge S.
Rating: 5 out of 5
following a purchase from 28/03/2024
good product delivered on time
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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Nancy B.
Rating: 5 out of 5
following a purchase from 11/04/2024
My son is happy with the quality of the model
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
M
Miguel Angel G.
Rating: 3 out of 5
following a purchase from 25/03/2024
Dubious advertising of the model I wanted. I asked for clarification by mail and they did not respond. I complained by phone and they told me that they would give me an answer by phone, which they never did. In the meantime, they kept sending me emails to make more purchases. Very long delay in the delivery of the product to the customer compared to their delivery commitment. It gives the impression that they are not a store, but a "hub" that receives orders from customers and then requests the product to a supplier, which greatly lengthens the delivery time to the initial customer and can not answer questions about the product because they do not have it in their store. And all this at a very expensive price, I think 1001Hobbies is one of the most expensive companies in the market and that does not compensate with the service they provide. I have voted them "regular" because in the end the model arrived to me, but I don't think I will buy anything from them again. Thank you very much.
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Response from 1001hobbies
I am sincerely sorry for your unsatisfactory experience. We understand your frustration concerning the delivery time and the impression that we are just an intermediary. We take your comments very seriously and we will closely examine our internal processes to improve our service in the future. If you have any other concerns or questions, please do not hesitate to contact us. Once again, we are truly sorry for this disappointing experience and we hope to have the opportunity to regain your trust in the future.
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Alarcon C.
Rating: 5 out of 5
following a purchase from 29/03/2024
for the navigation on the site, nothing to say, no problem to find what I was looking for, the ordered parts arrived without any problem and on the phone the reception is serious. Thank you
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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Marc L.
Rating: 5 out of 5
following a purchase from 24/03/2024
as ordered and on schedule.
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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Fernand B.
Rating: 5 out of 5
following a purchase from 14/04/2024
always satisfied
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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philippe S.
Rating: 5 out of 5
following a purchase from 10/04/2024
bonjour très satisfait de 1001 hobbies le top
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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Dominique L.
Rating: 5 out of 5
following a purchase from 08/04/2024
perfect
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
M
Mathieu H.
Rating: 5 out of 5
following a purchase from 13/04/2024
Fast
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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Pascal K.
Rating: 5 out of 5
following a purchase from 09/04/2024
My first order. Lots of choice, fair price, fast and careful shipping. Thanks to the whole team. I recommend
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
M
Manuel T.
Rating: 5 out of 5
following a purchase from 12/04/2024
Fast delivery, goods as described. Top!
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Michel F.
Rating: 5 out of 5
following a purchase from 12/04/2024
Wide selection and good service
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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Michel R.
Rating: 5 out of 5
following a purchase from 16/04/2024
Ok cool
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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Levente B.
Rating: 5 out of 5
following a purchase from 01/04/2024
I've got my product well packed and as expected. I highly recommend this site.
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
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F Javier C.
Rating: 5 out of 5
following a purchase from 07/04/2024
Very good purchase, the attention of 1001 HOBBYS, is great, and the tracking information, such as emails great, very happy, thank you.
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Response from 1001hobbies
Dear customer, We are currently working to solve our backlogs in order to get back to normal service. If you have any problem, please contact our customer service email address. We will help you as much as possible. Best regards!
L
Loic C.
Rating: 5 out of 5
following a purchase from 09/04/2024
order received xfollowing my order
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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Frederic S.
Rating: 5 out of 5
following a purchase from 28/03/2024
Still all good
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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pascal D.
Rating: 5 out of 5
following a purchase from 01/04/2024
Nikel good site
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your trust. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
J
Jean-Philippe S.
Rating: 5 out of 5
following a purchase from 17/04/2024
Fast and careful delivery, thank you!
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Christian F.
Rating: 5 out of 5
following a purchase from 09/04/2024
Fast delivery, very good quality
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
E
Esther C.
Rating: 5 out of 5
following a purchase from 27/03/2024
I ordered a Loungefly backpack that was at the warehouse. Purchased on 27/03 and it arrived on 11/04. Everything was perfect!
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Response from 1001hobbies
I am so happy to hear that your Loungefly backpack order arrived in a timely manner and that you are satisfied with your purchase! Thank you so much for sharing your positive experience with us. If you need anything else in the future, please feel free to contact us.
C
Carlo L.
Rating: 5 out of 5
following a purchase from 12/04/2024
Punctual in shipping, package arrived according to my expectations
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Response from 1001hobbies
Glad to hear that the package arrived on time and met your expectations! Thank you for sharing your positive experience with us. If you need assistance in the future, please feel free to contact us.
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Eric V.
Rating: 5 out of 5
following a purchase from 31/03/2024
This site is fabulous...Lots of choice of items and quality references. Deliveries are fast and tracked. I recommend it to everyone.
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Response from 1001hobbies
It's fantastic to read your positive review! We are delighted that you enjoyed our wide range of quality items and our fast delivery service. Thank you very much for your recommendation, we are grateful for your support and hope to see you back on our site soon!
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Richard B.
Rating: 5 out of 5
following a purchase from 05/04/2024
no [problems had with delivery.
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
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Philippe S.
Rating: 5 out of 5
following a purchase from 09/04/2024
For this order: speed!
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Eric J.
Rating: 5 out of 5
following a purchase from 10/04/2024
Third order and all is still going well
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JACQUES B.
Rating: 5 out of 5
following a purchase from 06/04/2024
so fast that I got the dispatch notice ....15 days after receipt! ;-)
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jacky G.
Rating: 3 out of 5
following a purchase from 28/03/2024
A long delivery time and a damaged box. This is the second in a row.
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Maurizio G.
Rating: 5 out of 5
following a purchase from 08/04/2024
Compliant purchase. Quick shipment. Utmost seriousness.
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies