1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
I am used to ordering from you.nickel fast efficient.
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Response from 1001hobbies
Dear Grégoire Hello, We are delighted to know that you are used to ordering from us and that you are satisfied with our services. Your loyalty and satisfaction are very important to us, and we are grateful for your continued trust. We look forward to serving you again. Yours faithfully
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Patrick C.
Rating: 3 out of 5
following a purchase from 24/03/2024
I placed my order 3 weeks ago, and first you tell me that my order will be delivered soon, then you send me an email telling me that my parcel has not yet been shipped. I'm worried about the reliability of your service,
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Robert C.
Rating: 3 out of 5
following a purchase from 05/04/2024
It's hard to give an opinion when you're not told what it's about. On the seller's site? The online ordering process? Shipping? The delivery? The goods purchased?
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Patrick V.
Rating: 5 out of 5
following a purchase from 12/03/2024
very good site
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Patrick P.
Rating: 3 out of 5
following a purchase from 10/03/2024
fast shipping - competitive prices
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Yann B.
Rating: 5 out of 5
following a purchase from 12/03/2024
Very good, good after-sales service. Pleasant, conscientious salespeople.
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jose ignacio J.
Rating: 5 out of 5
following a purchase from 30/03/2024
ALL VERY PROFESSIONAL AND THE DELIVERY TIME WAS VERY REASONABLE, ONLY THAT SEUR DID NOT SEND IT TO MY HOUSE I HAD TO TRAVEL 40 KM TO PICK IT UP. OTHERWISE VERY WELL
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Response from 1001hobbies
Dear customer Thank you for sharing your experience with us. We are glad that you found our service professional and that the delivery time was reasonable. We regret that the carrier did not deliver your package as expected. We understand that this may have caused inconvenience and apologize for the inconvenience caused. Please note that our policy is to use a delivery point close to your delivery address, unless it is not available. In this case, we will do our best to keep you informed and find the best possible solution. We thank you for your understanding and patience. If you have any further questions or concerns, please do not hesitate to contact us. We are here to help you.
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Fernando C.
Rating: 5 out of 5
following a purchase from 24/03/2024
Great
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Response from 1001hobbies
Dear customer, We are in the process of resolving our backlogs in order to return to normal service. If you have any problems, please contact our customer service email address. We will help you as much as possible. Best regards!
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Christian S.
Rating: 5 out of 5
following a purchase from 30/03/2024
I've always been satisfied, so there's nothing to complain about.
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Murat A.
Rating: 5 out of 5
following a purchase from 23/03/2024
Fast delivery. Product as expected. Thank you.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Sabryna L.
Rating: 5 out of 5
following a purchase from 06/02/2024
Package arrived on the promised date, in good condition.
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nathalie J.
Rating: 5 out of 5
following a purchase from 04/04/2024
fun site, fast delivery
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Marc J.
Rating: 5 out of 5
following a purchase from 19/03/2024
Perfect
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Bernard G.
Rating: 5 out of 5
following a purchase from 07/03/2024
Excellent. A slight mix-up on an order earned me a nice bonus gift, even though I hadn't asked for anything. Thank you so much!
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Jean-Jacques L.
Rating: 5 out of 5
following a purchase from 17/03/2024
Hello 1001hobbyes team, navigation page very easy and very clear, a small downside put the number of items still available because when placing my order I was restricted in quantity, otherwise delivery on time, products well packaged, on this see you later for a next order. Maquettistement vôtre ...
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Pierantonio G.
Rating: 5 out of 5
following a purchase from 19/03/2024
All good parcel arrived after some time after ordering
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Jose M.
Rating: 5 out of 5
following a purchase from 21/03/2024
...........
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Response from 1001hobbies
Dear customer, We are currently working to solve our backlogs in order to get back to normal service. If you have any problem, please contact our customer service email address. We will help you as much as possible. Best regards!
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Henk S.
Rating: 5 out of 5
following a purchase from 28/03/2024
Fine web site with good search capabilities.
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
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Saprykin O.
Rating: 5 out of 5
following a purchase from 15/03/2024
Super all
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Response from 1001hobbies
Thank you very much for your feedback! We are very pleased to hear that you are satisfied with your purchase. If you have any questions or need further assistance, please do not hesitate to contact us. We are here to help! Yours sincerely,
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Gérard S.
Rating: 5 out of 5
following a purchase from 02/04/2024
Reliable information on products in stock; competitive prices; correct delivery times.
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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stephane V.
Rating: 5 out of 5
following a purchase from 17/03/2024
good site
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Ewen G.
Rating: 5 out of 5
following a purchase from 28/03/2024
Fast delivery and package in good condition.
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Aaron B.
Rating: 5 out of 5
following a purchase from 10/03/2024
Very satisfied. Webshop is clear to navigate and delivery was fast
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Response from 1001hobbies
Thank you for your positive feedback! We are pleased to hear that you are very satisfied with your experience. It's great to know that you were able to navigate our online store easily and that delivery was quick. If you have any further questions or need assistance, please do not hesitate to contact us. We are always ready to serve you!
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gerard B.
Rating: 3 out of 5
following a purchase from 06/03/2024
Hello, what surprises me on your site is that as soon as the order is placed you debit my account, while on other sites, I am debited when I receive the goods.
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jean-michel B.
Rating: 5 out of 5
following a purchase from 18/03/2024
fast shipping and careful packaging
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Eric H.
Rating: 5 out of 5
following a purchase from 06/03/2024
Very good product. Many thanks to the whole team.
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Bertus A.
Rating: 5 out of 5
following a purchase from 26/02/2024
The navigation is going well. Viewing and searching can take quite a while,but the delivery is again perfect.
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Response from 1001hobbies
Thank you for your feedback! We're glad to hear that navigation is running smoothly and that delivery went perfectly again. We appreciate you taking the time to share your experience with us. If you have any further questions or need assistance, please don't hesitate to contact us. We are always here for you!
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Fernand B.
Rating: 5 out of 5
following a purchase from 13/03/2024
all is OK
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Valerie B.
Rating: 5 out of 5
following a purchase from 06/03/2024
Figurine that my son had and which completed a collection. Unfortunately it broke and I could only find it on 1001hobbies . Thanks
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Frédéric A.
Rating: 5 out of 5
following a purchase from 28/03/2024
Perfect. Everything's fine.
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José Luis G.
Rating: 5 out of 5
following a purchase from 28/03/2024
ALL RIGHT
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Response from 1001hobbies
Dear customer, We are in the process of clearing our backlogs to get back to normal service. If you have any problems, please contact our customer support email. We will help you as much as possible. Best regards!
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Jean philippe D.
Rating: 5 out of 5
following a purchase from 28/03/2024
attentive and on-time delivery
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gerard B.
Rating: 5 out of 5
following a purchase from 28/03/2024
fine
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Marc D.
Rating: 5 out of 5
following a purchase from 28/03/2024
Very clear site. Lots of products, precise explanations. Fast, well-protected delivery.
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JEAN R.
Rating: 5 out of 5
following a purchase from 12/03/2024
ras .
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Eric D.
Rating: 5 out of 5
following a purchase from 29/02/2024
All clear.
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Miguel M.
Rating: 5 out of 5
following a purchase from 28/03/2024
Everything was perfect. Arrived on time and perfectly packaged. Informed at all times where my order was. Very satisfied.
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Response from 1001hobbies
We are very pleased to receive your message and to know that your shopping experience was satisfactory. It is very gratifying for us to know that your order arrived on time and in perfect condition thanks to our careful packaging process. In addition, we strive to keep you informed at all times about the status of your order to ensure a smooth and seamless shopping experience. Your satisfaction is our greatest reward and drives us to continue working hard to provide you with the best possible service. We sincerely appreciate your confidence in us and look forward to serving you again in the future. Please do not hesitate to contact us if you need any further assistance or have any additional questions, thank you for choosing us and for taking the time to share your feedback with us! Best regards,
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Thierry L.
Rating: 5 out of 5
following a purchase from 28/02/2024
very friendly, clear explanations.
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Christian B.
Rating: 5 out of 5
following a purchase from 21/03/2024
Excellent service. Parcel received before the stated deadline and included the entire order. Completely satisfied
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Guillermo C.
Rating: 3 out of 5
following a purchase from 23/03/2024
the problem has been with the delivery company, they should have left it at the place of delivery on Wednesday (before Holy Thursday) and at 18.46 they were (they say) at the store and did not leave it ...the store was open for sure but they took it to the warehouse until Monday April 1st.
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Response from 1001hobbies
Dear customer, We are in the process of resolving our backlogs in order to return to normal service. If you have any problems, please contact our customer service email address. We will help you as much as possible. Best regards!
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