Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 295 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 2, 3 and 5 stars

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Boudewijn P.
Rating: 5 out of 5
following a purchase from 29/02/2024
Lots to find, thanks to the easy search function everything is neatly put on the screen.Delivery time of the chosen item varies, whether it is in stock or still needs to be sourced.I am satisfied
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Aime P.
Rating: 5 out of 5
following a purchase from 14/03/2024
Everything fitted they had given me a signal that the art was back in stock.And also provided me with information I asked about 1/72 items because I almost don't work with those
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Massimo D.
Rating: 5 out of 5
following a purchase from 11/02/2024
Beautiful model kit almost unobtainable. Great value for money as well.
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gonzalo Q.
Rating: 3 out of 5
following a purchase from 06/03/2024
Correct products and competent prices, but excessive shipping costs and excessively long delivery times, as well as non-compliance due to over-delivery.
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Thomas F.
Rating: 3 out of 5
following a purchase from 27/02/2024
Quality of the statue was good. Mine turned up arm had snapped off I emailed said about it got email back Getting hold of there supplier 2 weeks later still no reply. Was thinking of buying alot of the website no questioning if that's a good idea
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Paul R.
Rating: 5 out of 5
following a purchase from 25/02/2024
Excellent product selection and fast shipping. Good communication on the status of my order. Perfect
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Sanjin P.
Rating: 2 out of 5
following a purchase from 11/03/2024
2 months to receive the order, item errors, shipping type errors... Telephone service was good, however
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Response from 1001hobbies
We would like to apologize for any delivery delays or errors. We have recently had to deal with restocking delays at some of our suppliers, which has led to delays in processing some orders. In order to serve you better despite these difficulties, we have taken the decision to split your order so that we can send you the available items as soon as possible. We are pleased to hear that you have found our telephone service satisfactory, but we are aware that this does not make up for the inconvenience you have experienced. Your feedback is extremely valuable to us and we will actively work to improve our processes to avoid such problems in the future. We thank you for your patience and understanding during this difficult period. We are determined to rectify this situation and regain your trust. If you have any further questions or concerns, please do not hesitate to contact us directly. We're here to help! See you soon
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francois H.
Rating: 5 out of 5
following a purchase from 05/03/2024
Very good communication. Deadlines met.
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FRANCOISE B.
Rating: 5 out of 5
following a purchase from 12/03/2024
Super very happy
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Jean-Luc G.
Rating: 5 out of 5
following a purchase from 01/03/2024
Thank you
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Etienne C.
Rating: 5 out of 5
following a purchase from 26/02/2024
simple, efficient, good communication
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SOCHARD J.
Rating: 5 out of 5
following a purchase from 25/02/2024
Item conforms but late delivery due to restocking.
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manuel V.
Rating: 5 out of 5
following a purchase from 11/03/2024
Navigation on the site is clear and uncluttered, and parcel delivery is top-notch.
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Peter G.
Rating: 5 out of 5
following a purchase from 12/03/2024
The product arrived quickly and works well.
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Bruno Rafael J.
Rating: 5 out of 5
following a purchase from 14/03/2024
Fast delivery and great service.
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philippe R.
Rating: 5 out of 5
following a purchase from 28/02/2024
Perfect
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Ismael S.
Rating: 5 out of 5
following a purchase from 15/03/2024
Great
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vincent H.
Rating: 5 out of 5
following a purchase from 04/03/2024
model meets my expectations and delivered faster than expected
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Jean Thomas S.
Rating: 5 out of 5
following a purchase from 15/03/2024
Very fast delivery, I am very satisfied.
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GILLES M.
Rating: 5 out of 5
following a purchase from 15/03/2024
Wide range of products available. On-time delivery.
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Jean Marie Z.
Rating: 5 out of 5
following a purchase from 13/03/2024
good transaction carried out quickly and easily
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Eric J.
Rating: 5 out of 5
following a purchase from 15/03/2024
Very fast and well protected shipment. Secure transaction via PayPal , perfect .
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Sigrid V.
Rating: 5 out of 5
following a purchase from 10/03/2024
The article arrived in perfect condition, no complaints
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vanessa C.
Rating: 5 out of 5
following a purchase from 13/03/2024
Product as described, good quality and very fast delivery.
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Christian G.
Rating: 5 out of 5
following a purchase from 20/02/2024
Package arrived in very good condition
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Stephane G.
Rating: 5 out of 5
following a purchase from 18/03/2024
On-time delivery
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Emmanuelle M.
Rating: 5 out of 5
following a purchase from 11/03/2024
Ultra protected shipment and compliant item. Thank you ️
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José Damián G.
Rating: 5 out of 5
following a purchase from 06/03/2024
Fast shipping and adjusted to the time indicated. Recommended.
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nicole B.
Rating: 5 out of 5
following a purchase from 20/02/2024
satisfactory delivery time and problem-free delivery
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Melanie S.
Rating: 5 out of 5
following a purchase from 12/03/2024
It went very quickly, everything was perfect!
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Helmut N.
Rating: 5 out of 5
following a purchase from 28/02/2024
Reason for my contingent orders
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Alexis C.
Rating: 3 out of 5
following a purchase from 29/02/2024
Shipping times are very long. The items ordered were announced to be shipped within 1 week, they arrived after 20 days... I had to contact customer service to make sure they hadn't forgotten my order after 15 days without any news from them.
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Laurent P.
Rating: 5 out of 5
following a purchase from 07/03/2024
Well done website, impeccable delivery on time, emails for delivery tracking, perfect!
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Alberto C.
Rating: 5 out of 5
following a purchase from 20/02/2024
Model as per picture and description, fast shipping and delivery. All OK I recommend it.
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David C.
Rating: 5 out of 5
following a purchase from 11/02/2024
Excellent service,quick delivery. Thank you.
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Arnaud L.
Rating: 5 out of 5
following a purchase from 26/02/2024
Impeccable, fast and correct delivery
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Jose Luis R.
Rating: 5 out of 5
following a purchase from 12/02/2024
In my first experience with 1001 hobbies I have to say that I have no complaints, the order arrived on time, being the expected product and meeting my expectations. We will see if they are fulfilled in following orders.
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Christiane P.
Rating: 2 out of 5
following a purchase from 14/02/2024
Hello, Again, there were 2 stars whose ring was broken. ...
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florian P.
Rating: 5 out of 5
following a purchase from 07/03/2024
R.A.S
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francis J.
Rating: 5 out of 5
following a purchase from 04/02/2024
very serious, correct delivery, recommend
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