Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 296 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 2, 3 and 5 stars

Reset filters
A
ann S.
Rating: 2 out of 5
following a purchase from 15/12/2023
Package was okay though, when it finally arrives.
Then when you have questions about the delivery date you are only referred to the mail point. While there it is said that nothing has been received yet. On the track and tracé you then see, that they only started processing the purchase, the day after it would actually be delivered at the latest ...
Translated reviews
M
Manuel H.
Rating: 5 out of 5
following a purchase from 09/12/2023
100% professionalism, fast delivery and a wide range of models available. Very satisfied.
Translated reviews
R
Romano W.
Rating: 5 out of 5
following a purchase from 19/12/2023
Extremely satisfied
Translated reviews
B
B V.
Rating: 3 out of 5
following a purchase from 20/12/2023
Neatly delivered. It took a long time though
Translated reviews
K
Kevin S.
Rating: 5 out of 5
following a purchase from 24/10/2023
I received my coli in perfect condition! I recommend this site. Please continue to protect our orders with bubble wrap and cardboard; it's essential. Otherwise, I would like to thank the entire 1001 Maquettes team. Best regards. S.Kevin.
Translated reviews
N
Neil V.
Rating: 5 out of 5
following a purchase from 11/12/2023
Ihre Website gefällt mir und ich habe auch die Batterie gefunden, die ich wollte. Danke schön!
Translated reviews
A
Adam M.
Rating: 5 out of 5
following a purchase from 09/12/2023
Excellent service and great communication
B
BillyJoJimBob H.
Rating: 5 out of 5
following a purchase from 12/12/2023
Great product
Delivered in good time
N
Nico S.
Rating: 5 out of 5
following a purchase from 21/12/2023
The delivery was good and the product met my expectations exactly
Translated reviews
S
Stephen M.
Rating: 5 out of 5
following a purchase from 29/11/2023
They seem to have everything, no matter how unusual, in stock!
K
kimberly S.
Rating: 5 out of 5
following a purchase from 21/12/2023
easy to search for a product and once shipped, the package was delivered quickly
Translated reviews
M
Matan B.
Rating: 5 out of 5
following a purchase from 13/11/2023
Great experience!
C
Christian M.
Rating: 5 out of 5
following a purchase from 21/11/2023
Well packaged.
Translated reviews
S
Stephane D.
Rating: 5 out of 5
following a purchase from 23/12/2023
As perfect as ever
Translated reviews
S
sebastien V.
Rating: 5 out of 5
following a purchase from 15/12/2023
Practical and clear
Translated reviews
F
Frédéric D.
Rating: 5 out of 5
following a purchase from 26/12/2023
Very good fast delivery I highly recommend
Translated reviews
J
jean paul S.
Rating: 5 out of 5
following a purchase from 21/12/2023
very good fast delivery
Translated reviews
S
sylvie D.
Rating: 5 out of 5
following a purchase from 25/12/2023
fast, compliant delivery EXCEPT THAT THE PAINT WAS DRY AND UNUSABLE DAMAGE........
Translated reviews
Y
YANNICK A.
Rating: 5 out of 5
following a purchase from 25/12/2023
VERY GOOD
Translated reviews
P
Pierre R.
Rating: 5 out of 5
following a purchase from 23/12/2023
good quality figurines. Very good / thanks.
Translated reviews
O
Olivier D.
Rating: 5 out of 5
following a purchase from 06/12/2023
Large selection of figurines. Well-protected parcel. Just perfect. Thank you
Translated reviews
C
christian A.
Rating: 5 out of 5
following a purchase from 01/12/2023
Perfect transaction, the products are exactly as described and the tracking of the order is regular and constant. I have full confidence in the 1001hobbies team!
Translated reviews
R
Richard B.
Rating: 5 out of 5
following a purchase from 15/12/2023
The site is very reliable. When products are in stock, delivery is fast; packaging is perfect.
Translated reviews
L
Lionel M.
Rating: 5 out of 5
following a purchase from 17/12/2023
Perfect
Translated reviews
W
Warren P.
Rating: 5 out of 5
following a purchase from 23/12/2023
Second order in a short time, Christmas period, quick turnaround if you order well products in stock Nothing to say serious and reliable site
Translated reviews
C
Cyril B.
Rating: 5 out of 5
following a purchase from 05/12/2023
Perfect, very pleasant and responsive browsing, perhaps a lack of precision for some unavailable items, but otherwise very good and easy.
Translated reviews
B
Benoît C.
Rating: 5 out of 5
following a purchase from 04/12/2023
Perfect article
Translated reviews
M
Mick D.
Rating: 5 out of 5
following a purchase from 30/11/2023
Great website
Translated reviews
S
Sebastian R.
Rating: 5 out of 5
following a purchase from 19/12/2023
The delivery arrived faster than stated in the confirmation and it was more than properly protected for transportation
Translated reviews
N
Nicolas B.
Rating: 5 out of 5
following a purchase from 24/12/2023
Perfect delivery
Translated reviews
M
Michel R.
Rating: 5 out of 5
following a purchase from 26/12/2023
As usual, I remain a loyal customer.
Translated reviews
G
Gaétan W.
Rating: 5 out of 5
following a purchase from 23/12/2023
Very good customer service, very responsive and accommodating
Translated reviews
L
Laurent S.
Rating: 3 out of 5
following a purchase from 08/12/2023
Articles in stock on the site ordered on the 16th but delivered after Christmas.
Translated reviews
E
Ernst F.
Rating: 3 out of 5
following a purchase from 17/10/2023
After two months we learned that some items are not available and therefore waiting so long for delivery is not okay
Translated reviews
W
William Z.
Rating: 5 out of 5
following a purchase from 08/11/2023
Great service and fast return on order.
M
Marc C.
Rating: 5 out of 5
following a purchase from 26/11/2023
Perfect. Shipped on time and tracked perfectly.
Translated reviews
J
joseph L.
Rating: 5 out of 5
following a purchase from 24/12/2023
fast, efficient site service
Translated reviews
P
Pascal P.
Rating: 5 out of 5
following a purchase from 23/12/2023
Items as described. Thank you very much.
Translated reviews
Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
J
JEAN M.
Rating: 5 out of 5
following a purchase from 01/12/2023
tres bien rien a redire
Translated reviews
Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
L
Lola H.
Rating: 3 out of 5
following a purchase from 13/12/2023
The figurine is superbly packaged! Well done to the staff for their diligence in sending out the parcel! The only problem I have is with the information on the website. The shipment was scheduled before Christmas by chronoposte, written in black and white and trusting the information on the site, I bought it delighted that it offers and ensures such a fast shipment. After the purchase, the site told me that it was out of stock. Disgusted by this unpleasant surprise, I felt a bit ripped off by the erroneous information that had been divulged. A delighted and satisfied customer is above all an informed customer. Despite everything, the after-sales service is very fast! The package was meticulously packed and dispatched as soon as I received the figurine in their warehouse.
Translated reviews
Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.