Customer reviews of 1001hobbies

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4,2 /5
Overall rating: 4,2 out of 5
Based on 40 296 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 2, 3 and 5 stars

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Sandra G.
Rating: 2 out of 5
following a purchase from 02/12/2023
It took a whole 4 weeks for the goods to arrive. Nobody speaks German after I contacted them 3 times. The parcel arrived in tatters because the box was far too big. The goods were damaged. The only plus point: the price was good for good quality.
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Alain P.
Rating: 3 out of 5
following a purchase from 23/11/2023
Expensive product and slow delivery
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François D.
Rating: 5 out of 5
following a purchase from 28/11/2023
Very good service
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Lila H.
Rating: 2 out of 5
following a purchase from 04/12/2023
I had to cancel my order because it never happened in 3 weeks I had only 1 figurine out of 3. Figure that I received because I yelled once. I'll have nothing to offer at Christmas and the refund money is still not in my account. Spoiler, it's december 24th, and the only figurine I received is in a dented box, which makes it super clean to give as a christmas present. Thank you 1001hobbies, it will be a great party!
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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'JEAN+PIERRE+' M.
Rating: 2 out of 5
following a purchase from 14/12/2023
The service is good but I can only give 2 stars because I received the board with part of the decalcomanies removed. How can I do history in these conditions?
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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jean yves L.
Rating: 5 out of 5
following a purchase from 11/12/2023
New customer for my first order this is very good thank you
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François B.
Rating: 5 out of 5
following a purchase from 27/11/2023
Several orders. Fast and careful delivery, even during the holiday season. We recommend
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franck C.
Rating: 5 out of 5
following a purchase from 16/12/2023
Fast service, as ordered.
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Patrick G.
Rating: 5 out of 5
following a purchase from 02/12/2023
Overall I am very satisfied
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Jordon M.
Rating: 5 out of 5
following a purchase from 24/11/2023
First time buyer in Indiana received what I ordered in a timely manner in perfect condition from across the world great company and support staff!!
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zenon K.
Rating: 5 out of 5
following a purchase from 07/12/2023
very good
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jose andres G.
Rating: 5 out of 5
following a purchase from 01/12/2023
Delivery on time, paint well protected and in good condition, highly recommended.
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Son T.
Rating: 5 out of 5
following a purchase from 03/12/2023
Order shipped quickly and in very good condition Good value for money
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Carine & Fred L.
Rating: 5 out of 5
following a purchase from 27/11/2023
Order placed, received promptly and without fuss
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Rainer T.
Rating: 2 out of 5
following a purchase from 24/11/2023
Only when I asked was I told that the goods were not in stock and had to be procured first
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Joop B.
Rating: 5 out of 5
following a purchase from 16/12/2023
Fine
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Lance M.
Rating: 5 out of 5
following a purchase from 07/12/2023
They had an excellent selection - I like that I was kept well informed on shipping
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Erik O.
Rating: 5 out of 5
following a purchase from 12/12/2023
Everything perfect
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Steve B.
Rating: 5 out of 5
following a purchase from 08/12/2023
Professional website - order processed immediately with reasonable turnaround time.
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Francisco B.
Rating: 5 out of 5
following a purchase from 05/12/2023
First time ordering here. Excellent.
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Norbert S.
Rating: 5 out of 5
following a purchase from 02/12/2023
Clear website and well packaged when shipping, arrives neatly.
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Willem S.
Rating: 5 out of 5
following a purchase from 26/11/2023
Received 1 1/2 months earlier than indicated. So a nice Christmas gift. Also neatly packaged. What more could you want.
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Megan G.
Rating: 5 out of 5
following a purchase from 24/11/2023
Item took a little longer to ship than I expect and the box was a bit haggard but it was securely packed and undamaged. Decent price for something I wasn't able to find anywhere else. Great site
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Antje H.
Rating: 5 out of 5
following a purchase from 29/11/2023
Despite many obstacles, they fulfill the wishes / orders ....
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Ivan H.
Rating: 5 out of 5
following a purchase from 12/11/2023
Perfect handling, they are a bit on the expensive side, but the service, and offerings are therefore without any point or coma perfect.
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Luciano M.
Rating: 5 out of 5
following a purchase from 01/12/2023
requested product received in a short time and well packed, reliable seller
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Martial P.
Rating: 5 out of 5
following a purchase from 10/12/2023
I have nothing to say against the purchase I just made, and the delivery was well followed up.
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Stephane D.
Rating: 5 out of 5
following a purchase from 17/12/2023
Always on top
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Daniel S.
Rating: 5 out of 5
following a purchase from 02/12/2023
Received order in good condition and good service.
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Gilbert C.
Rating: 5 out of 5
following a purchase from 05/10/2023
My order arrived faster than expected (I'm integrating it into a diorama - indi and his father on the motorcycle. So to is OK. The site seems easy to navigate (I made one for a hospital) and above all the prices are competitive (which is important for the customer). Best regards Gilbert
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Vincent D.
Rating: 3 out of 5
following a purchase from 13/12/2023
delivery times too long , selling prices higher than other suppliers
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Christiane P.
Rating: 2 out of 5
following a purchase from 01/12/2023
Order placed on 1/12 and received on 21 !!!! While it was indicated on your site: sent within 8 days!! my Christmas sales all cancelled! A broken star in the lot!!5
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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Ollivier D.
Rating: 5 out of 5
following a purchase from 24/11/2023
on-time delivery
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Thierry G.
Rating: 5 out of 5
following a purchase from 02/12/2023
I had no particular problems navigating the site, but the time between ordering and delivery was far too long. Otherwise, as far as products are concerned, no worries.
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eugenie P.
Rating: 5 out of 5
following a purchase from 14/12/2023
thank you
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Oceane S.
Rating: 2 out of 5
following a purchase from 04/12/2023
The parcel arrived late and at the wrong address
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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Dominique L.
Rating: 5 out of 5
following a purchase from 16/12/2023
Fast delivery
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Richard W.
Rating: 5 out of 5
following a purchase from 12/12/2023
A niche product, but in stock, well priced and arrived quick. Good stuff.
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Ian M.
Rating: 5 out of 5
following a purchase from 10/12/2023
Great service, very happy overall : ))
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Matthew P.
Rating: 5 out of 5
following a purchase from 08/12/2023
Really easy to ship with. Sent out quickly. Postage from France received with no issues.
Exactly as advertised. Will use again.