Customer reviews of 1001hobbies

4,2 /5

Based on 40 296 published reviews

5 25,4k 63% 4 6 443 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 2, 3 and 5 stars

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Birgit G.

Published on 22/12/2023 à 18h58 following a purchase from 30/11/2023

Exactly as pictured, fast delivery, thank you very much, gladly again!!!

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Veronique M.

Published on 22/12/2023 à 17h39 following a purchase from 28/11/2023

On-time delivery

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Scieux F.

Published on 22/12/2023 à 15h22 following a purchase from 15/12/2023

Good delivery times, but high delivery charges.

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Stephen S.

Published on 22/12/2023 à 11h11 following a purchase from 10/11/2023

Easy to use website. Great communication regarding orders. Speedy delivery.

vittorio E.

Published on 22/12/2023 à 05h37 following a purchase from 03/12/2023

Fully satisfied

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Eric I.

Published on 22/12/2023 à 02h09 following a purchase from 24/08/2023

I left many messages to customer service, asking you to change the delivery address because I was moving. Finally I contacted an operator to do it and she told me that everything was ok, that she had changed the address. It was a lie because it was still delivered to my old address and I had to call in favors to have it delivered to the new tenants.

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Robert D.

Published on 22/12/2023 à 00h49 following a purchase from 23/11/2023

After the tracking link said the parcel had been returned I was really concerned after then looking at some awful trustpilit reviews. Rest assured, one message to customer service and it was resent with a different courier and on the door step 2 days later. Fantastic service.

Yann P.

Published on 21/12/2023 à 23h16 following a purchase from 20/07/2023

Hard to plug into my battery

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Alain G.

Published on 21/12/2023 à 23h02 following a purchase from 10/12/2023

One brush, without tubular protection, was "stuck", on the bristle side, in the bubble-paper, while the second, of the same reference, was fitted with its protection. On the plus side: fast delivery.

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Carlo P.

Published on 21/12/2023 à 21h48 following a purchase from 17/11/2023

Speed of delivery

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Nathalie F.

Published on 21/12/2023 à 19h50 following a purchase from 17/12/2023

Very fast.

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Bernard L.

Published on 21/12/2023 à 15h05 following a purchase from 23/11/2023

Perfect, on-time delivery.
Highly recommended!

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Hervé P.

Published on 21/12/2023 à 12h14 following a purchase from 15/12/2023

On time and compliant

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Thomas D.

Published on 20/12/2023 à 23h03 following a purchase from 27/11/2023

nothing to report

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Stephane D.

Published on 20/12/2023 à 18h53 following a purchase from 14/12/2023

Excellent site

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Hervé S.

Published on 20/12/2023 à 18h05 following a purchase from 07/12/2023

Order received on time, give or take one working day... Within the range announced by the supplier...

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Flaudio P.

Published on 20/12/2023 à 17h57 following a purchase from 17/11/2023

Well stocked with timely delivery

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Siem N.

Published on 20/12/2023 à 15h02 following a purchase from 06/12/2023

......

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Nicolas V.

Published on 20/12/2023 à 14h02 following a purchase from 24/11/2023

Excellent experience, and fast delivery to the relay point near me.

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JULIEN B.

Published on 20/12/2023 à 13h54 following a purchase from 26/11/2023

Real-time information on order arrival Plus explanation of evolution

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Raynald L.

Published on 20/12/2023 à 12h16 following a purchase from 26/11/2023

Pleasant site and serious order tracking, alerted to delays which is not the case with all merchants.

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Paul A.

Published on 20/12/2023 à 03h11 following a purchase from 25/08/2023

Search bar makes navigating the website easy if you know what you're looking for. Otherwise I don't know.
Had no problems with my order. Took a bit to get here but that's because it traveled from one country to another.

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ANTONIO S.

Published on 19/12/2023 à 20h07 following a purchase from 03/12/2023

Good products at competitive prices, at least for the items I purchased. Very long delivery time, partly because some products were not immediately available and partly because of the malfunction of the Italian courier.

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Massimo R.

Published on 19/12/2023 à 20h07 following a purchase from 12/12/2023

FAST AND SAFE SHIPPING, ITEMS CONSONANT WITH THE ORDER. ALL OK

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MICHAEL T.

Published on 19/12/2023 à 20h01 following a purchase from 10/11/2023

Very good website. Very happy with my product.

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morris M.

Published on 19/12/2023 à 18h01 following a purchase from 16/11/2023

impeccable service as usual

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Vincenzo S.

Published on 19/12/2023 à 14h00 following a purchase from 06/12/2023

Fast shipping, professionalism, reliability and quality.

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Milan V.

Published on 18/12/2023 à 16h18 following a purchase from 27/11/2023

I give this site only 2 stars because I had ordered 7 models, but I only received 6, the B-29 superfortresses scale 1/48 from revell I did not receive in the package. Then I sent another mail but I have not had a reply back ! So I don't know where this m9del construction box has gone ! The package itself was undamaged though and all the model kits were tip top in order. The package was also delivered very fast.

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Laurent B.

Published on 18/12/2023 à 13h55 following a purchase from 07/12/2023

A vast and varied catalog, and fast shipping. But considering the shipping costs and the type of items, you'd expect careful packaging... but no, not for me this time. So I'm a little disappointed on this point.

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Didier B.

Published on 18/12/2023 à 13h45 following a purchase from 22/11/2023

Super

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Isabelle L.

Published on 18/12/2023 à 13h44 following a purchase from 14/12/2023

Super fast for the order, super fast for delivery, I highly recommend this site, because of its ease and above all its quality, which is a plus.

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Julien L.

Published on 18/12/2023 à 12h36 following a purchase from 29/11/2023

Very clear website Fast, on-time delivery

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Rene H.

Published on 18/12/2023 à 11h43 following a purchase from 02/08/2023

Apparently it was difficult to get 1 package. But the effort was made. Had to come from China I believe. In the end everything delivered nicely (3 building models) complete. I can get started! 1001 Hobbies has a really very wide selection. No need to go out the door for something nice!

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Guylaine F.

Published on 18/12/2023 à 08h30 following a purchase from 11/12/2023

The order went very well. It arrived quickly. The site is easy to navigate.

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s H.

Published on 18/12/2023 à 08h07 following a purchase from 15/11/2023

perfect

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Sergio K.

Published on 17/12/2023 à 23h54 following a purchase from 07/12/2023

It arrived in a short time despite under the Christmas holidays. Only thing that packaging is transparent and you can see the stuff you ordered. Everything else is ok.

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Gerald K.

Published on 17/12/2023 à 23h35 following a purchase from 20/11/2023

Always got what I ordered. Good quality and fast delivery. Can only recommend.

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Jean-Marie G.

Published on 17/12/2023 à 21h17 following a purchase from 12/11/2023

delivery on time as expected as one item was out of stock and being restocked so very good and the parcel was well wrapped so very good

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Pierre S.

Published on 17/12/2023 à 20h11 following a purchase from 12/12/2023

delivered promptly

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Sonia B.

Published on 17/12/2023 à 18h41 following a purchase from 07/12/2023

100% compliant, quality product Fast delivery

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