Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 296 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 2, 3 and 5 stars

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Bahar K.
Rating: 5 out of 5
following a purchase from 30/11/2023
Fast delivery, very nice products! Merci vous!
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DAVID M.
Rating: 5 out of 5
following a purchase from 03/12/2023
order perfectly processed, packed and dispatched quickly, I recommend
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Jean-Philippe M.
Rating: 5 out of 5
following a purchase from 23/11/2023
Fast and as ordered, as usual! Thank you very much.
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Jacques G.
Rating: 5 out of 5
following a purchase from 30/11/2023
Fast service, items met my expectations.
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Celine A.
Rating: 5 out of 5
following a purchase from 04/12/2023
Fast and well packaged order
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Alain D.
Rating: 5 out of 5
following a purchase from 27/11/2023
Impeccable delivery, but as I said, the shipping costs are too high.
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David S.
Rating: 5 out of 5
following a purchase from 30/11/2023
Purchased and delivered very quickly….will hopefully be a cherished gift for Xmas!
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Steve M.
Rating: 5 out of 5
following a purchase from 19/11/2023
Kept up to date with order progress and items arrived when due. Excellent service and really happy with purchases, will be back for more in new year.
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Leonard H.
Rating: 2 out of 5
following a purchase from 04/11/2023
The site gives the impression that it is UK based, both with the web address and stock advertised in sterling. It also offers free shipping. However the goods are despatched from France and that opens up an unexpected can of worms with import duty etc. The result is that the items cost an extra £78! None of this was made clear at purchase.
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CARLOS R.
Rating: 5 out of 5
following a purchase from 20/11/2023
Effectiveness, as always - although this time, I suppose because of the time, with a certain delay - in the delivery.
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François L.
Rating: 5 out of 5
following a purchase from 10/11/2023
Everything is OK, fast and efficient
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Helene B.
Rating: 5 out of 5
following a purchase from 01/12/2023
Speed, routing information
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GERARD D.
Rating: 5 out of 5
following a purchase from 02/12/2023
perfect
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Jaap Z.
Rating: 5 out of 5
following a purchase from 01/11/2023
fast correct handling.
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Jean-Pierre D.
Rating: 5 out of 5
following a purchase from 17/11/2023
Shipment arrived on time and in perfect condition.
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pierre D.
Rating: 5 out of 5
following a purchase from 05/11/2023
well received!
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Marie claire B.
Rating: 5 out of 5
following a purchase from 30/11/2023
Perfect 10/10 Bag unobtainable everywhere. Ordered and received in less than a week. I highly recommend the site. Thank you
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Vincent V.
Rating: 5 out of 5
following a purchase from 08/11/2023
Fast delivery absolutely top
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Ingo G.
Rating: 5 out of 5
following a purchase from 26/10/2023
Everything went well thanks
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Ann B.
Rating: 5 out of 5
following a purchase from 16/06/2023
Good experience thank you
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Véronique T.
Rating: 5 out of 5
following a purchase from 25/11/2023
Wide selection, fast delivery
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EMMANUEL H.
Rating: 2 out of 5
following a purchase from 20/10/2023
No opinion ..up to now I've always been satisfied but this time a box of horsemen figurines was missing .
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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mario vincenzo C.
Rating: 5 out of 5
following a purchase from 11/10/2023
perfect
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PHILIPPE A.
Rating: 5 out of 5
following a purchase from 27/11/2023
very good and fast
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deshayes J.
Rating: 5 out of 5
following a purchase from 30/11/2023
very good fast delivery
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Laurent G.
Rating: 5 out of 5
following a purchase from 30/11/2023
Compliant
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frederic W.
Rating: 5 out of 5
following a purchase from 28/11/2023
Perfect
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pierre B.
Rating: 5 out of 5
following a purchase from 28/11/2023
perfect
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'Delphine+' S.
Rating: 3 out of 5
following a purchase from 02/11/2023
Product ok but delivery too long (more than 3 weeks against 1 week announced) and incomplete because 1 of the products was out of stock but nothing mentioned when ordering. Another point for improvement: customer service is very difficult to reach for complaints.
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Isabell B.
Rating: 5 out of 5
following a purchase from 02/11/2023
very nice, fast delivery, everything intact, website is well structured, will order again, many thanks!
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Jean-Pierre L.
Rating: 5 out of 5
following a purchase from 24/11/2023
PERFECT
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Christophe B.
Rating: 5 out of 5
following a purchase from 29/11/2023
Incredibly fast! And free delivery on the product I bought for my father. Great choice of models, I recommend
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Marion U.
Rating: 5 out of 5
following a purchase from 24/11/2023
Everything went very well. Fast delivery, very reliable
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Philippe L.
Rating: 5 out of 5
following a purchase from 28/11/2023
R.A.S
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Dominique L.
Rating: 5 out of 5
following a purchase from 20/11/2023
Ras, everything's fine
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Kevin S.
Rating: 5 out of 5
following a purchase from 28/10/2023
My parcels are in perfect condition. Thanks to the bubble wrap and cardboard. It is very very important to continue like that! Thank you very much. S.Kevin.
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Jose Luis F.
Rating: 5 out of 5
following a purchase from 16/11/2023
It has a very wide product catalog and the delivery service works well.
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guffond L.
Rating: 5 out of 5
following a purchase from 29/11/2023
All very well: easy site, well supplied, and ultra fast delivery.
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Martine M.
Rating: 3 out of 5
following a purchase from 26/10/2023
Too much waiting. Received 1 month after order.
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DR. MARCO C.
Rating: 5 out of 5
following a purchase from 27/10/2023
GOOD SERVICE FOR EVERY MODEL YOU''RE LOOKING FOR! A "MUST" FOR EVERY KIND OF COLLECTOR.
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