1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
The product came in its box very well packaged, I recommend it.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
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elisabeth V.
Rating: 2 out of 5
following a purchase from 13/11/2023
Parcel arrived in very poor condition.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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EMILIO R.
Rating: 3 out of 5
following a purchase from 11/10/2023
Poor distribution. 1 week to purchase and 5 weeks to receive.
Mediocre product.
Poorly finished model of the plane Poor value for money Not recommended.
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Response from 1001hobbies
Contact Request Thank you for your comment. Thank you for taking the time to highlight this incident and we apologize. Please contact customer service at [email protected]. Thank you for your time. Thank you for your confidence in 1001Hobbies.
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PETROS B.
Rating: 5 out of 5
following a purchase from 03/11/2023
I was very happy to find the item I was looking for as it was out of stock in most places. 1001 hobbies notified me when it came back in stock and the order and delivery was easy and fast. Very happy with the whole process
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
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ROBERT L.
Rating: 5 out of 5
following a purchase from 08/11/2023
Arrived well packaged and in good order looking forward to building the model
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
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éric T.
Rating: 5 out of 5
following a purchase from 10/11/2023
Very good. Order received promptly.
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Severine L.
Rating: 5 out of 5
following a purchase from 13/11/2023
Fast and good communication
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Xavier M.
Rating: 5 out of 5
following a purchase from 13/11/2023
No problem Delivery arrived safely
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Romuald M.
Rating: 5 out of 5
following a purchase from 10/11/2023
Fast and accurate delivery
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Marc V.
Rating: 3 out of 5
following a purchase from 02/11/2023
Dear, I personally do think it was a long wait for home delivery. The other things went satisfactorily to very well! Kind regards Marc,
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
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Massimiliano L.
Rating: 5 out of 5
following a purchase from 13/11/2023
Everything went really well (I ordered four Gunpla). Easy ordering, good prices, fast delivery, transparent communication, goods as described. I will certainly buy here again.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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patrick F.
Rating: 5 out of 5
following a purchase from 14/11/2023
delivery on time
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Eric B.
Rating: 5 out of 5
following a purchase from 15/11/2023
Perfect! Fast delivery
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Eric V.
Rating: 5 out of 5
following a purchase from 11/11/2023
Great selection of items and fast delivery. Thank you very much.
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Nathalie B.
Rating: 5 out of 5
following a purchase from 14/11/2023
Very good site. Fast and careful delivery. Highly recommend
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Giulia B.
Rating: 5 out of 5
following a purchase from 30/09/2023
Fully satisfied with the service
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Carine D.
Rating: 5 out of 5
following a purchase from 24/10/2023
Fast shipping. The bag was perfectly packed. My daughter is delighted.
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Marnick D.
Rating: 3 out of 5
following a purchase from 15/11/2023
I bought a tamiya TT- 02, the box was already opened because the seal was torn
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
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John T.
Rating: 5 out of 5
following a purchase from 09/11/2023
I am happy with this purchase.
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
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Christian D.
Rating: 5 out of 5
following a purchase from 09/11/2023
Items as per photographs. Solid package that arrived on time. Delivery in "private parcel" I recommend!
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jérôme B.
Rating: 5 out of 5
following a purchase from 22/10/2023
fast delivery and good product
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Ludovic R.
Rating: 5 out of 5
following a purchase from 15/11/2023
Really very satisfied, the price, packaging and delivery time all perfect I recommend this site again thank you
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Juan Lorenzo S.
Rating: 5 out of 5
following a purchase from 26/10/2023
Entering the site is very easy, as well as placing the order, everything was correct, the shipment arrived well and on time.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
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patrice B.
Rating: 5 out of 5
following a purchase from 08/11/2023
good products
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Joshua S.
Rating: 5 out of 5
following a purchase from 18/10/2023
This is the first time I’ve purchased anything on here. It didn’t even take that long to get my order and considering it shipped from France all the way to Tennessee USA that’s awesome. It got here maybe 9 days after day of order. Wooo hooo!
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
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Beatrice F.
Rating: 5 out of 5
following a purchase from 17/10/2023
Order arrived without problem and in very good condition well protected book
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Dudziak D.
Rating: 5 out of 5
following a purchase from 11/10/2023
Serious website
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Jesus A.
Rating: 5 out of 5
following a purchase from 17/10/2023
All correct.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
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Eric B.
Rating: 3 out of 5
following a purchase from 05/10/2023
Delays a little long, 3 weeks, although the products were mentioned in stock.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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guillaume T.
Rating: 2 out of 5
following a purchase from 04/10/2023
No comment
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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Juliette F.
Rating: 5 out of 5
following a purchase from 25/10/2023
Package arrived on time! Wide choice of products - I recommend it!
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Frederic H.
Rating: 5 out of 5
following a purchase from 10/11/2023
Delivered quickly and well
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Bruno S.
Rating: 5 out of 5
following a purchase from 31/10/2023
Easy site to order from, well detailed and with good tracking; Thank you.
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Olivier B.
Rating: 5 out of 5
following a purchase from 09/11/2023
The order was easy to place and was delivered on time.
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Frédéric B.
Rating: 5 out of 5
following a purchase from 31/10/2023
Nickel
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Myla D.
Rating: 5 out of 5
following a purchase from 12/11/2023
Pop received as ordered very pretty
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Illona I.
Rating: 5 out of 5
following a purchase from 13/11/2023
Received on time! Despite the bad comments that made me doubt! I recommend it!
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Bruno D.
Rating: 5 out of 5
following a purchase from 08/11/2023
Attractive prices, fast delivery, good quality.
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Lukas R.
Rating: 3 out of 5
following a purchase from 07/11/2023
The purchase, payment and delivery went very smoothly. 5 figures and 2 caps were ordered. As a few of them are intended as Christmas presents, I accepted the surprising surcharge for "gift wrapping". The fact that everything was now very badly and without any feeling wrapped in a large wrapping paper (torn, unsuitable, wrinkled) "was also very surprising. At Müller they wrap everything beautifully and tightly, even with mesh, free of charge... This is a service where I like to shop again. The wrapping paper is now in the bin and my money for it is of course gone... Apart from one cap, the goods are fine. The cap in question was full of marks (dirt), disgusting, but wash it once under the shower and it should fit again, otherwise the complaint will be made.
At such a price, with a company where you would expect them to make an effort to offer that little extra, I had hoped for individually packaged, above all beautifully packaged and maybe a little nerd touch. Here I buy, pay, that's it. Impersonal, loveless. Leave out the wrapping paper! Don't expect a bonus. Buy, accept, check.
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Response from 1001hobbies
Hello, Thank you for taking the trouble to report this incident. Please send us an e-mail to the following address: [email protected] so that customer service can take care of answering your request. We sincerely apologize for this incident. Sincerely, The customer service of 1001hobbies.
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Bernard V.
Rating: 5 out of 5
following a purchase from 25/10/2023
Large selection Up-to-date stock and order tracking
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