1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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Julien D.
Rating: 5 out of 5
following a purchase from 31/07/2023
Pleasantly surprised. Terrific efficiency. First time on the site but I would recommend it with my eyes closed. I'll be ordering again.
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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emmanuel M.
Rating: 3 out of 5
following a purchase from 02/10/2023
I think it's a shame that a certain amount is required to use the coupons. I think it's a way of pushing customers to spend more before they can use the coupons. For my part, I think it's more normal to be able to use coupons at any time.
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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damien H.
Rating: 5 out of 5
following a purchase from 24/10/2023
Simple navigation on the site, order received in 4 days, I recommend.
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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Maria Pilar F.
Rating: 5 out of 5
following a purchase from 11/10/2023
It takes a while to arrive, but the product is exactly as desired, neither imitations nor adaptable, original brand product and at a good price.
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Luc C.
Rating: 2 out of 5
following a purchase from 08/10/2023
Apart from the fact that the parcel arrived in a sorry state (crushed cardboard), even though I'd expected careful packaging after a 17-day wait, a "maquette", strangely offered without a photo (which struck me as suspicious and warranted a phone call), the so-called "maquette" of the Iliouchine Il-76 is very disconcerting: there's no box, the parts are very rough, non-individualized mouldings in the "rough" style, with no interlocking system, and in rather soft plastic, so difficult to work with! So I don't know if I could do anything with them, despite 35 years' experience in model making; they weren't worth €150! I'd have liked to add some photos to the commentary, that would be more eloquent.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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Francesco D.
Rating: 5 out of 5
following a purchase from 28/09/2023
Satisfied with the purchase
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Flemming H.
Rating: 5 out of 5
following a purchase from 21/10/2023
Delivered very quickly
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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philippe L.
Rating: 5 out of 5
following a purchase from 09/10/2023
Very good communication on the follow-up of the processed order.
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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CHRISTOPHE D.
Rating: 5 out of 5
following a purchase from 19/09/2023
Everything I ordered was in the package and well wrapped. It's Christmas before time.
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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Ian P.
Rating: 5 out of 5
following a purchase from 19/10/2023
Excellent service. I have used 1001 Hobbies several times now and would recommend them.
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Patrick L.
Rating: 3 out of 5
following a purchase from 19/10/2023
Good responsiveness and competitive prices, but no care was taken with the packaging - books arrived damaged...
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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Udo A.
Rating: 5 out of 5
following a purchase from 11/10/2023
Goods received after three weeks - everything top - thank you
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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alain B.
Rating: 5 out of 5
following a purchase from 20/10/2023
fast and very good service
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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William B.
Rating: 5 out of 5
following a purchase from 16/09/2023
Sent exactly what I ordered in a timely manner. Spend with confidence.
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
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Cristian M.
Rating: 5 out of 5
following a purchase from 04/10/2023
Excellent site, easy to navigate it; as a suggestion: would be good to add some more pictures on some of your articles to assess better what we buy
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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FREDERIC B.
Rating: 5 out of 5
following a purchase from 30/09/2023
Plenty of choice.
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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Frédéric T.
Rating: 5 out of 5
following a purchase from 08/10/2023
Hello, for the 1st time, package arrived 1 day late ... this being, order delivered impeccable!!! so, congratulations to all teams 1001 HOBBIES! continue like that!!! Cdlt. Frédéric T
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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Fabien F.
Rating: 5 out of 5
following a purchase from 26/10/2023
Serious site and a very fast delivery nothing to say very good
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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Emile R.
Rating: 3 out of 5
following a purchase from 19/09/2023
Very good site for ordering, despite a supplier problem that delayed my order by 3 weeks, but nothing serious.
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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Elisa B.
Rating: 2 out of 5
following a purchase from 19/10/2023
Lots of hassle and no updates on order
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Quentin G.
Rating: 5 out of 5
following a purchase from 01/10/2023
Pre-order shipped quickly, received just as quickly, well packaged, product conforms to specifications and all at a fair price. Recommend this site.
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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Reinhard G.
Rating: 5 out of 5
following a purchase from 30/09/2023
Articles found quickly via search bar, simple ordering process, continuous information on delivery status.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Thomas G.
Rating: 5 out of 5
following a purchase from 02/10/2023
Totally Satisfied
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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michael B.
Rating: 5 out of 5
following a purchase from 12/10/2023
Perfect thanks
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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marc C.
Rating: 5 out of 5
following a purchase from 18/10/2023
fast and well packaged
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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Marie B.
Rating: 5 out of 5
following a purchase from 19/10/2023
super, ultra fast delivery for me, I received my parcel the day after it was shipped, barely 24 hours later, it's my 1st order on this site, I'm satisfied, thank you.
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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Sergio P.
Rating: 5 out of 5
following a purchase from 15/10/2023
They have a very easy to use and easy to find products page. The order was soon at home and very well protected. I will surely repeat another purchase with this company.
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Bas D.
Rating: 5 out of 5
following a purchase from 02/10/2023
Reliable and always sent very carefully so that products and packaging arrive neatly
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Ruudje S.
Rating: 5 out of 5
following a purchase from 09/10/2023
Fast delivery and good service
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Willy D.
Rating: 5 out of 5
following a purchase from 16/10/2023
Very well packed and fast delivery.
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Marine L.
Rating: 5 out of 5
following a purchase from 06/10/2023
Very well packed and delivered quickly. Really satisfied with the product
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Cédric R.
Rating: 5 out of 5
following a purchase from 06/10/2023
Packages received on time and well packaged
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Robert M.
Rating: 5 out of 5
following a purchase from 18/10/2023
excellent site with original products and very fair prices.
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Claude G.
Rating: 5 out of 5
following a purchase from 16/10/2023
Everything in perfect order!
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Dominique L.
Rating: 5 out of 5
following a purchase from 22/08/2023
Serious service, I recommend it!
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mike J.
Rating: 2 out of 5
following a purchase from 21/10/2023
There have been errors in the last two orders I have placed, I have emailed two différant depts to get resolved and have not even had a response to any emails, very disappointing, won’t use again which is a shame as the range and price is very good but they don’t get orders right and don’t respond or try to resolve,
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Loyd Anthony T.
Rating: 5 out of 5
following a purchase from 30/08/2023
On time delivery. Nice packing and good seller
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
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Eric T.
Rating: 5 out of 5
following a purchase from 21/08/2023
Compliance with all commitments
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Heidi A.
Rating: 5 out of 5
following a purchase from 27/07/2023
Reliable website and wide selection. I actually lack patience for pre-orders, but the website can't help that. ;) Order handled fine. Highly recommended!
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