Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 296 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 2, 3 and 5 stars

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D
Didier B.
Rating: 5 out of 5
following a purchase from 28/09/2023
Beautiful model, complete and arrived undamaged.
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Dominique B.
Rating: 5 out of 5
following a purchase from 28/09/2023
The sailboat arrived on time except that the remote control was missing, but they were able to rectify this quickly. The staff are competent and I recommend this site.
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patrice B.
Rating: 3 out of 5
following a purchase from 04/10/2023
perfect products but very long lead times
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Claude M.
Rating: 5 out of 5
following a purchase from 19/10/2023
as f usual, perfect.
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philippe S.
Rating: 5 out of 5
following a purchase from 15/09/2023
Very good, impeccable service, careful and attentive. I recommend it!
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Jean Paul B.
Rating: 5 out of 5
following a purchase from 11/10/2023
I received my complete order.
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michel C.
Rating: 5 out of 5
following a purchase from 06/10/2023
R.A.S.
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Ralf G.
Rating: 5 out of 5
following a purchase from 06/10/2023
Super fast shipping. Everything went without a hitch.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
F
Frederic F.
Rating: 5 out of 5
following a purchase from 25/09/2023
Delivery was free for orders over €100, but it wasn't specified that it was to a relay point. It's a detail, but I think it's worth mentioning.
Thanks again
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Sem V.
Rating: 5 out of 5
following a purchase from 06/09/2023
Perfect! Thank you so much!
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Lawrence D.
Rating: 5 out of 5
following a purchase from 07/10/2023
Easy to use
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
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Felipe S.
Rating: 5 out of 5
following a purchase from 12/10/2023
In 1001 hobbies everything is perfect.
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Stephen S.
Rating: 5 out of 5
following a purchase from 07/10/2023
They always have what I need and despite ordering from overseas, my order always arrives very quickly
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
M
Maria G.
Rating: 5 out of 5
following a purchase from 04/09/2023
As yet I haven't checked the package, its for a Christmas present for a friend!!
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Ruben H.
Rating: 3 out of 5
following a purchase from 31/08/2023
Trouble shooting ended correctly, after initially difficult communication
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herve D.
Rating: 5 out of 5
following a purchase from 08/09/2023
very well
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Josse V.
Rating: 5 out of 5
following a purchase from 07/10/2023
Simply : everything as good management should be !
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jean marc C.
Rating: 5 out of 5
following a purchase from 11/10/2023
Very friendly team, readable site, and information on orders, follow-up impeccable .site that I have already recommended .
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Nadine G.
Rating: 3 out of 5
following a purchase from 28/09/2023
Delivery too long
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Roland G.
Rating: 5 out of 5
following a purchase from 14/09/2023
Efficient, on time. Products correspond to the order. Very satisfied.
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Élisa G.
Rating: 5 out of 5
following a purchase from 08/10/2023
Great site! Affordable price, delivered on time, lots of choices! I recommend
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Martin C.
Rating: 5 out of 5
following a purchase from 21/09/2023
Have received every item ordered and received them in a reasonable time.
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
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Jeffrey H.
Rating: 2 out of 5
following a purchase from 28/09/2023
Poor service.
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Aldo D.
Rating: 2 out of 5
following a purchase from 20/09/2023
the site does not provide good information for non French residents and i had not been informed of the unacceptable delay of forwarding (although through an expensive express provider : more than 3 weeks for Dubai !!! (still pending)
Response from 1001hobbies
Good morning, We thank you for your comment. We apologize to you, please believe that this type of incident is not representative of the services and quality we offer. We invite you to send us an email to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
K
Kaneza H.
Rating: 5 out of 5
following a purchase from 30/09/2023
Very good
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Gareth M.
Rating: 3 out of 5
following a purchase from 27/06/2023
Part from it take a good while & leaving me thinking the order wasn't even coming at this point & the box somewhat almost being burst open that it was shipped in, it was as good as can be. In the end I did get my package, so can't be that much more upset/too upset!!
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Iñigo A.
Rating: 5 out of 5
following a purchase from 07/10/2023
Everything went smoothly.
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Jonathon H.
Rating: 3 out of 5
following a purchase from 30/09/2023
Great selection of items I've been looking for at fair prices but shipping seems to take an excessive amount of time and my last order took several weeks before I even received notification that the item was shipped.
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
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gabriel V.
Rating: 5 out of 5
following a purchase from 07/10/2023
I had no problems finding the products I needed or placing the order.
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G K.
Rating: 5 out of 5
following a purchase from 01/10/2023
Very satisfied with all the points you mention.
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DR. MARCO C.
Rating: 5 out of 5
following a purchase from 26/09/2023
EXCELLENT...!
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Enrique A.
Rating: 5 out of 5
following a purchase from 24/09/2023
Super, everything went well. Thank you very much, always happy to return
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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jean S.
Rating: 5 out of 5
following a purchase from 07/10/2023
tout ok ,bien passer ,je fabrique des wagons blidé ,matire carton sur chassi jouef ,cordialement
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Julio I.
Rating: 5 out of 5
following a purchase from 18/09/2023
Todo perfecto. Rápido y sin problemas.
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
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Didier C.
Rating: 5 out of 5
following a purchase from 06/10/2023
Fast, trouble-free delivery - perfect
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Bruno T.
Rating: 5 out of 5
following a purchase from 28/09/2023
Perfect
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Stoppa F.
Rating: 5 out of 5
following a purchase from 28/09/2023
Order arrived in perfect condition, with items not available from the competition.
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jean-marie A.
Rating: 5 out of 5
following a purchase from 28/09/2023
Impeccable
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Kai L.
Rating: 5 out of 5
following a purchase from 08/10/2023
The first delivery was great.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Terry C.
Rating: 5 out of 5
following a purchase from 07/10/2023
1st class all the way