Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 299 published reviews
5 25,4k 63% 4 6 443 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 2, 3 and 5 stars

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L
Laurent L.
Rating: 5 out of 5
following a purchase from 03/09/2023
Good model
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Philippe C.
Rating: 5 out of 5
following a purchase from 20/09/2023
The information and details given to me by Laure from your customer service department were very helpful.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/06/2023
au top!!!
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Rudy M.
Rating: 5 out of 5
following a purchase from 04/09/2023
Quality product and on-time delivery
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Michael R.
Rating: 5 out of 5
following a purchase from 04/08/2023
Everything that I received was accurate and it was delivered quickly considering that I only paid for the standard service.
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Franz F.
Rating: 5 out of 5
following a purchase from 19/09/2023
Top!
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2023
Satisfied with my order
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Nicolas P.
Rating: 5 out of 5
following a purchase from 20/09/2023
Perfect, very fast.
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Gary r W.
Rating: 5 out of 5
following a purchase from 30/08/2023
Excellent packaging and fast ship!!!! A+++ seller!!!!
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Alberto T.
Rating: 5 out of 5
following a purchase from 27/08/2023
Seriousness and speed order execution
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Daniel M.
Rating: 5 out of 5
following a purchase from 16/09/2023
Fast delivery, friendly staff and great selection in the catalogue. Totally recommended shop :)
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
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Emmanuel E.
Rating: 5 out of 5
following a purchase from 20/09/2023
Fast delivery; perfect reception of the parcel; very serious site....I recommend it
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Marc L.
Rating: 5 out of 5
following a purchase from 04/09/2023
Satisfied with your services and products
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Francis V.
Rating: 5 out of 5
following a purchase from 07/09/2023
Very good
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BERNARD B.
Rating: 5 out of 5
following a purchase from 04/09/2023
fast, high-quality service!
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diane D.
Rating: 2 out of 5
following a purchase from 08/09/2023
Legitimate product, but delivery very delayed (2 weeks late), and no answer to my question.
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Luis E.
Rating: 5 out of 5
following a purchase from 07/09/2023
It was easy to find the product I was looking for. There were quality alternatives and different options
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dominique G.
Rating: 5 out of 5
following a purchase from 17/09/2023
Personally, I order, I receive, I build.... what more do you need ???
Ah, I forgot the telephone contact with a charming lady...
(well on my side, I'm courteous, not annoyed and so on.... Merci Hobbies
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 21/08/2023
wide range
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Frederick D. A.
Rating: 2 out of 5
following a purchase from 31/08/2023
Yours is the MOST confusing hobby site I've ever visited. It just POORLY organized. THERE IS NO LOGICAL METHOD WHEN IDENTIFYING A PRODUCT.
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Frédéric D.
Rating: 5 out of 5
following a purchase from 11/09/2023
Perfect
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 22/08/2023
Perfect product. Shipping and receiving time a week longer than expected and tracking information with 1001hobbies very scarce and they do not answer what you ask them, customer service leaves to be desired.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 18/08/2023
Great process
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Joaquim R.
Rating: 5 out of 5
following a purchase from 03/09/2023
All good
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Laurent L.
Rating: 3 out of 5
following a purchase from 10/09/2023
Quick order acknowledgement. Then radio silence. If I hadn't followed up, I don't know when we would have been delivered!
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FREDERICK M.
Rating: 5 out of 5
following a purchase from 05/09/2023
.....
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Danny K.
Rating: 5 out of 5
following a purchase from 04/09/2023
Delivered as described on website.
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Melissa L.
Rating: 5 out of 5
following a purchase from 13/09/2023
The website is very clear and the selection is great. It is easy to find what I am looking for.
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Ammaar M.
Rating: 5 out of 5
following a purchase from 19/08/2023
top company
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Claude B.
Rating: 5 out of 5
following a purchase from 22/08/2023
Although a little more expensive than other sites, I'm still a customer, so it's perfect, otherwise I wouldn't be a customer anymore. The big advantage is the choice and, of course, the delivery, which is always trouble-free.
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Scott R.
Rating: 5 out of 5
following a purchase from 14/09/2023
The goods are excellent! All in all, the purchase was good!
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
C
Chris E.
Rating: 5 out of 5
following a purchase from 06/09/2023
Fast, efficient, order was correct and complete. You can't ask more of an on-line supplier.
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
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Iole R.
Rating: 2 out of 5
following a purchase from 02/09/2023
I have not received a refund for the product paid for and not received, only a credit note! Does this mean that I have to purchase again?
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Manfred W.
Rating: 5 out of 5
following a purchase from 16/09/2023
Fast delivery fair price
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Pierre G.
Rating: 5 out of 5
following a purchase from 04/09/2023
Navigation ok. Supply problem, but the managers quickly found the best solution. Thanks again
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Paul D.
Rating: 5 out of 5
following a purchase from 29/08/2023
Very pleased with my order. Came in a huge cardboard box and several yards of brown paper scrunched all around it, a bit over boxed really, but undamaged so all is good
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
J
Jörg H.
Rating: 5 out of 5
following a purchase from 04/09/2023
Everything was good and fast, problem-free processing and good packaging.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Fabrice P.
Rating: 3 out of 5
following a purchase from 06/09/2023
Nothing to say about the order. Well packaged, well protected, no worries. The tracking information was completely off the mark... that's a bit embarrassing.
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Giacomo M.
Rating: 5 out of 5
following a purchase from 09/09/2023
I am satisfied, seriousness , courtesy and transparency at the top, so shopping is a real pleasure! !
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Fernando de la V.
Rating: 3 out of 5
following a purchase from 28/08/2023
It took a while to arrive but otherwise, perfect.
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