Customer reviews of 1001hobbies

4,2 /5

Based on 40 301 published reviews

5 25,4k 63% 4 6 443 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 2, 3 and 5 stars

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Frédéric B.

Published on 19/09/2023 à 15h36 following a purchase from 31/08/2023

Nickel

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Marc W.

Published on 19/09/2023 à 14h06 following a purchase from 13/09/2023

Product arrived swiftly - great service!

Response from 1001hobbies Published on 18/10/2023

Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service

Armand R.

Published on 18/09/2023 à 17h00 following a purchase from 04/09/2023

Very good site on which I managed to find parts for my old scale models dating from the 80s.

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Marco F.

Published on 18/09/2023 à 13h33 following a purchase from 16/08/2023

I had a few problems because the glue bottle had the cap unscrewed and was therefore almost completely empty. But hey, that can happen. But the 1001hobbies after-sales service made all the difference! I contacted them and within a day they sent me a new bottle of glue as a replacement! Honestly top of the range service, bravo!!!!

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Bill K.

Published on 18/09/2023 à 13h31 following a purchase from 24/08/2023

I am. Dry pleased with the products 1001 Hobbies offers, not only the variety but the fair price for their products. Also the updates concerning the status of the order. The postage cost is comparable to some of the US suppliers. I have passed along your name to my model club.

Dieter F.

Published on 18/09/2023 à 08h53 following a purchase from 31/08/2023

Reliable delivery, well and sustainably packaged.

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Response from 1001hobbies Published on 18/10/2023

Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service

Acquirente Verificato

Published on 18/09/2023 à 01h00 following a purchase from 31/07/2023

And it is easy to make the order the delivery was a little long but maybe because there were ferries the sto is good

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Response from 1001hobbies Published on 18/10/2023

Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies

Jean-Claude S.

Published on 17/09/2023 à 22h46 following a purchase from 05/09/2023

Package received on time and in good condition, I already have a few models in mind that I'm interested in and I'll be sure to come back and see you. I'll be recommending your site to model makers.

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Nicola T.

Published on 17/09/2023 à 19h01 following a purchase from 02/09/2023

Service was excellent but delivery was a bit slow .

angelo M.

Published on 17/09/2023 à 16h34 following a purchase from 28/08/2023

Packaging not complete with the necessary coloring as described in the product presentation

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Massimo D.

Published on 17/09/2023 à 15h31 following a purchase from 22/08/2023

Well-organized and easy-to-navigate website, on-time delivery, top-notch quality of material supported by prompt assistance to customer needs. Satisfied with the transaction.

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Marcel-Gaston F.

Published on 17/09/2023 à 15h18 following a purchase from 29/08/2023

The delivery time was too long. In addition, my shipped order is incomplete. I am very disappointed.

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Gerard S.

Published on 17/09/2023 à 11h53 following a purchase from 28/08/2023

order well handled and adequately informed about status and shipment

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Comprador Verificado

Published on 17/09/2023 à 11h32 following a purchase from 16/08/2023

The order took a long time to arrive

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Acquirente Verificato

Published on 16/09/2023 à 20h25 following a purchase from 07/08/2023

Very serious arrived on time

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David M.

Published on 16/09/2023 à 19h16 following a purchase from 29/08/2023

Doesn’t provide tracking information. No credible ETA. Took a long time to get here.
Won’t be doing business with them again.

Erick W.

Published on 16/09/2023 à 17h34 following a purchase from 10/09/2023

very good, efficient and fast.

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Kevin S.

Published on 16/09/2023 à 15h41 following a purchase from 09/09/2023

I was afraid of receiving my order damaged, because the cardboard Star Wars figurine is fragile, but I received my figurine in perfect condition! And I'm very happy with it. I'm even going to place 2 more orders with you. The price is right and delivery times are very fast. So thank you very much. All the best. S.Kevin. P.S.: Please keep up the good work and always use cardboard packaging.

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Robert S.

Published on 16/09/2023 à 14h46 following a purchase from 05/09/2023

Perfect delivery, but the product is not very efficient and fragile. I would not use it again.

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zora G.

Published on 16/09/2023 à 13h57 following a purchase from 28/08/2023

The plush is perfect but the delivery needs to be improved. I received my parcel 1 month and a half after ordering it.

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Jimmy C.

Published on 16/09/2023 à 12h20 following a purchase from 07/09/2023

Very good

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MIGUEL F.

Published on 16/09/2023 à 12h17 following a purchase from 02/09/2023

Everything was perfect. The shipping was fast and the package and its contents were in perfect condition. I actively recommend 1001hobbies.

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Franck T.

Published on 16/09/2023 à 10h30 following a purchase from 28/08/2023

Compliant order, fast delivery, perfect!

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Acheteur Vérifié

Published on 16/09/2023 à 08h56 following a purchase from 29/07/2023

easy to use

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Acheteur Vérifié

Published on 16/09/2023 à 08h42 following a purchase from 27/07/2023

EVERYTHING OK: SITE, OFFERS, SERVICE, COMMUNICATION. THANK YOU!

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Johan M.

Published on 15/09/2023 à 20h47 following a purchase from 09/09/2023

Received everything well packaged though. But find the delivery terms time quite long.

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Acheteur Vérifié

Published on 15/09/2023 à 18h06 following a purchase from 19/08/2023

Tope

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Acheteur Vérifié

Published on 15/09/2023 à 18h04 following a purchase from 09/08/2023

Great! Item conforms to specifications! Super well packed! Customer service responds very quickly! Perfect, nothing to say!

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Pierre R.

Published on 15/09/2023 à 17h09 following a purchase from 25/08/2023

Very good

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Patrick M.

Published on 15/09/2023 à 17h02 following a purchase from 08/09/2023

Wrong driver and 1 parcel missing

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Acheteur Vérifié

Published on 15/09/2023 à 16h05 following a purchase from 29/08/2023

Always present and available, even in difficult times

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Acheteur Vérifié

Published on 15/09/2023 à 15h43 following a purchase from 16/08/2023

Very satisfactory

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Vincent C.

Published on 15/09/2023 à 14h15 following a purchase from 02/09/2023

There's a banner on the site informing us of delivery times of 24 to 48 hours. For just under 9 euros I was delivered after 14 days. When I asked about the tracking of my order, which was supposed to contain only in-stock items, the reply I received simply informed me that preparation had been delayed and that my order would be prepared quickly. In the end, I received my order with one item less, obviously no longer in stock at the time of preparation. I therefore have a credit note valid on a merchant site that I don't really want to order from any more.

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severine F.

Published on 15/09/2023 à 14h07 following a purchase from 09/09/2023

Its very good

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florent B.

Published on 15/09/2023 à 13h18 following a purchase from 08/09/2023

perfect

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Sebastien T.

Published on 15/09/2023 à 09h43 following a purchase from 23/08/2023

Perfect

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Philip M.

Published on 14/09/2023 à 21h14 following a purchase from 07/09/2023

Hats off for the service, am cherry happy with the fulfillment of this order, I will come back soon.

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Acheteur Vérifié

Published on 14/09/2023 à 18h42 following a purchase from 31/07/2023

large selection of products for hobbies and passions, frankly banger

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Gilles L.

Published on 14/09/2023 à 18h40 following a purchase from 29/08/2023

Order placed easily and received quickly.

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Tom U.

Published on 14/09/2023 à 17h03 following a purchase from 06/09/2023

Very efficient service. Can recommend highly.