Customer reviews of 1001hobbies

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Acheteur Vérifié

Rating: 5 out of 5

Published on 03/05/2023 à 10h22 following a purchase from 24/04/2023

Very serious! I recommend you!

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Acheteur Vérifié

Rating: 5 out of 5

Published on 02/05/2023 à 22h08 following a purchase from 23/03/2023

Although there was a problem with a product (independent of 1001 Hobbies) they reacted in a very professional manner. Thank you very much. I recommend 1001 Hobbies.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 02/05/2023 à 16h08 following a purchase from 26/03/2023

Clarity Easy to navigate

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Verified Buyer

Rating: 2 out of 5

Published on 02/05/2023 à 15h39 following a purchase from 16/04/2023

Unfortunately, I would have to say that my experience with 1001 Hobbies is bad on the basis that I ordered an Eduard photo etched sheet and received a large model kit. Although to be fair they have responded quickly within normal working hours to rectify the problem which appears to have arisen through both items having the same reference number.

Response from 1001hobbies Published on 03/05/2023

Hello, thank you for your message about your customer experience. It will help us to improve our services. I am sorry to hear that the situation was not optimal. I think there was indeed a reference problem, we have passed the information on to the supplier. I'm glad to know that we were still able to be responsive, that's important. Good day to you.

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Verified Buyer

Rating: 5 out of 5

Published on 01/05/2023 à 20h53 following a purchase from 13/04/2023

Very prompt service

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Verifizierter Käufer

Rating: 5 out of 5

Published on 01/05/2023 à 19h44 following a purchase from 29/03/2023

Great items...shipped quickly and safely. Thank you very much!

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Acheteur Vérifié

Rating: 5 out of 5

Published on 01/05/2023 à 17h38 following a purchase from 25/04/2023

Service and quality beyond reproach.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 01/05/2023 à 17h36 following a purchase from 14/04/2023

Very happy with this purchase and the customer service

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Verified Buyer

Rating: 5 out of 5

Published on 01/05/2023 à 17h25 following a purchase from 05/03/2023

Great service. Goods received as expected. No problems.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 01/05/2023 à 08h38 following a purchase from 26/04/2023

perfect

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Acheteur Vérifié

Rating: 5 out of 5

Published on 01/05/2023 à 02h35 following a purchase from 20/04/2023

Nothing to complain about, responsive service. I order with my eyes closed, don't change a thing, that's what I like (it's not the beauty of the site that attracts people, it's the service).

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Acheteur Vérifié

Rating: 5 out of 5

Published on 30/04/2023 à 20h21 following a purchase from 16/04/2023

All is ok

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Acheteur Vérifié

Rating: 5 out of 5

Published on 30/04/2023 à 20h02 following a purchase from 25/03/2023

Well and quickly received, thank you.

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Verified Buyer

Rating: 5 out of 5

Published on 30/04/2023 à 17h53 following a purchase from 12/04/2023

Excellent range of models and hobby items, all at reasonable prices. Easy to navigate and attractive website. Great service and prompt delivery too. Well recommended.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 30/04/2023 à 16h59 following a purchase from 25/04/2023

Always satisfied. This site is an essential part of the modeling world. Long may it live.

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Comprador Verificado

Rating: 5 out of 5

Published on 30/04/2023 à 11h18 following a purchase from 11/04/2023

Very complete product catalog, very professional staff. Very fast reaction after sending the order. Better delivery times than they had before. Very competent delivery service with great traceability.

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Verifizierter Käufer

Rating: 5 out of 5

Published on 30/04/2023 à 01h16 following a purchase from 20/04/2023

Very good performance in all respects! Large selection of products with a good price-performance ratio Recommendable!

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Acheteur Vérifié

Rating: 5 out of 5

Published on 29/04/2023 à 19h27 following a purchase from 11/04/2023

Very good service Very serious company

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Acquirente Verificato

Rating: 5 out of 5

Published on 29/04/2023 à 16h50 following a purchase from 21/04/2023

All OK

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Acheteur Vérifié

Rating: 5 out of 5

Published on 29/04/2023 à 16h24 following a purchase from 24/04/2023

Very good site. Easy to use and very complete.

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Geverifieerde Koper

Rating: 5 out of 5

Published on 29/04/2023 à 15h18 following a purchase from 21/04/2023

Very good communication. Very helpful. 1001 hobbies is TOP for me. I recommend this shop.

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Verifizierter Käufer

Rating: 5 out of 5

Published on 29/04/2023 à 15h04 following a purchase from 24/04/2023

Item exactly as described Delivery Top Everything great

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Acheteur Vérifié

Rating: 5 out of 5

Published on 29/04/2023 à 14h58 following a purchase from 15/04/2023

Everything is perfect, but in my opinion your team should keep its customers better informed once they have placed their order in terms of processing time before shipment. For example, for an out-of-stock item, it would be appreciated if you could inform your customers of the actual time after ordering that they will have to wait.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 29/04/2023 à 14h03 following a purchase from 13/04/2023

nothing to say Nikel cordially Hervé

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Acheteur Vérifié

Rating: 5 out of 5

Published on 29/04/2023 à 14h01 following a purchase from 23/04/2023

nothing to say Nikel cordially herve

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Comprador Verificado

Rating: 5 out of 5

Published on 29/04/2023 à 13h41 following a purchase from 23/04/2023

Everything perfect

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Geverifieerde Koper

Rating: 5 out of 5

Published on 29/04/2023 à 12h10 following a purchase from 24/04/2023

Everything

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Verified Buyer

Rating: 3 out of 5

Published on 28/04/2023 à 22h47 following a purchase from 29/03/2023

Took a long time to get my order. It arrived in good condition, but think it could have been sent out sooner as the web site said it was in stock.

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Comprador Verificado

Rating: 5 out of 5

Published on 28/04/2023 à 16h01 following a purchase from 11/03/2023

Everything was perfect.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 28/04/2023 à 15h17 following a purchase from 18/04/2023

Navigation of web site is easy.

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Geverifieerde Koper

Rating: 5 out of 5

Published on 28/04/2023 à 05h45 following a purchase from 30/03/2023

Very satisfied with the ease of payment andn the quality of my goods Kind regards

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Acheteur Vérifié

Rating: 5 out of 5

Published on 28/04/2023 à 00h31 following a purchase from 01/04/2023

Fast, well-protected shipping!

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Verified Buyer

Rating: 3 out of 5

Published on 27/04/2023 à 18h05 following a purchase from 30/03/2023

Order took ages to come. Informed one item not in stock. Email said order cancelled. Then order delivered with both items in it. Looks like no one knows what’s happening. Also an insult that I had to pay for postage and packaging. Order said delivery in 7 to 9 days that was a joke try 3 weeks. Very unlightly to order again.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 27/04/2023 à 14h24 following a purchase from 22/04/2023

Excellent for ease of ordering and delivery time, but the Tamiya paint pots are not labelled with the corresponding paint numbers. It's a pity, but fortunately I had kept the name of my order.

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Verified Buyer

Rating: 5 out of 5

Published on 27/04/2023 à 13h16 following a purchase from 30/03/2023

items arrived on time and quite cheap

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Acheteur Vérifié

Rating: 5 out of 5

Published on 27/04/2023 à 11h58 following a purchase from 15/04/2023

serious site, order received in good condition, customer service that answers your questions quickly I recommend this site 100%.

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Comprador Verificado

Rating: 5 out of 5

Published on 26/04/2023 à 22h06 following a purchase from 22/03/2023

Great! Lots of products at a good price and all correct with shipping. I will buy again for the next project.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 26/04/2023 à 19h08 following a purchase from 31/03/2023

Fast, compliant, well packaged.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 26/04/2023 à 18h30 following a purchase from 30/03/2023

Good transaction

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Verified Buyer

Rating: 5 out of 5

Published on 26/04/2023 à 13h07 following a purchase from 02/04/2023

Ordering was straightforward, good delivery time, have used them before, very good