1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
I was not impressed with their customer services. Rather than trying to help me, they were quite rude. And instead of cancelling my order, as per my request, when i realised the products wouldn't arrive in time, they still sent them - charging me £10 for delivery for items that were of no use.
I will not be ordering from them again.
Response from 1001hobbies
Hello, Thank you for your comment. We regret this incident and apologize to you. We will investigate to see why it happened and make sure we improve our services. Thank you for taking this time to give us your opinion. Have a great day, https://www.1001hobbies.co.uk/
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 13/01/2023
Delivery times are too long.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/12/2022
c , est super
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2023
It went well, the site is pleasant and practical. No complaints.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 13/01/2023
Good service and follow up. Perfect packing conditions.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 06/01/2023
A very clear website and ordering/payment was very easy. Shipping was well packaged. Shipping took a few days, but everything received in good order. Will definitely order here again! Thanks!
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 17/12/2022
Good fast service!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 10/01/2023
Fast shipping, easy ordering on the website. Exactly what I needed!
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 29/11/2022
I give you 5 stars, because I had no problems with you until the order referred to in the post, a box of Assyrian auxiliary infantry from Hat Industries and a funko pop. I understand that I placed the order a little before Christmas, you had problems with the funko, I think you didn't have it in stock or you had a problem with a supplier. As I understand that it was a very bad time and that you are not to blame, and taking into account that I had no problems with you until now, I not only give you 5 stars, but I still trust you. I only ask you to improve as much as possible the stock of the website and if there are problems with any order, please contact me to tell me why. Having said that, thank you very much for everything. The order arrived in perfect condition, and it is to be appreciated that you have such a varied catalog that you have.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 19/12/2022
1 month to receive my order even though the products were listed as being in stock , non-existent customer service
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Response from 1001hobbies
Hello, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore essential to us and we take them very seriously. I would like to confirm that some products, indicated as "dispatched within 1 to 2 weeks", slow down the departure of the whole order. We're sorry if this wasn't clearer. We wish you an excellent day. 1001hobbies customer service
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 15/12/2022
All fine with order and delivery. You do have to wait a while to get it. One product I ordered was out of stock and then you get a vocher? Really very weird, never experienced that with other sites. You just get your money back. First of all I have to create an account to use that voucher because if possible I charge as a guest and secondly I don't know when I will order something from 1001hobbies again. So that mail I had about that voucher keeps disappearing down in my mail folder with the result maybe that it gets forgotten. Very inconvenient, not customer friendly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2023
Fast, perfect delivery
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Verified Buyer
Rating: 5 out of 5
following a purchase from 11/12/2022
I brought the lomax for my partner he has 1 exactly the same color etc
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/01/2023
My last delivery did not correspond to my order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2023
Hello I have received part of my order, much earlier than expected, in very good conditions, cardboard well made no damage to my figurines, and a modial relay system very efficient. I hope to receive the missing goods very soon. One question though, when reenacting a battle, how do you go about finding figurines of dead or wounded soldiers? Thank you
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Verified Buyer
Rating: 5 out of 5
following a purchase from 14/01/2023
Fast delivery and excellent service.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 13/12/2022
I wish the shipping was free since the item was price more then what it originally cost, but other then that everything went well..
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2022
Nothing to say, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2022
the site is very clear fast delivery satisfied with delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2023
Top. Easy ordering, reliable tracking, delivered on time.
Thanks
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 10/01/2023
Inexpensive and reliable.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/01/2023
Unfortunately, the delivery time was a bit long and 2 paints were unusable,
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 17/01/2023
Fast shipping, hardly slower than domestic. Item delivered 100% as described.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2022
Wide choice
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stéphanie G.
Rating: 5 out of 5
following a purchase from 12/01/2023
Order on time very good packaging service correct and friendly welcome
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2023
Order corresponds to my expectations
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 27/12/2022
Almost a month of waiting seems too long to me.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 07/12/2022
An extensive product range, particularly of kits difficult to find elsewhere. Delivery was excellent
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 03/01/2023
Very wide range and very fast delivery at very moderate prices.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2023
Delivery on time and on schedule. I was able to get the advice I needed by phone and will call them again without any apprehension.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/01/2023
Excellent company, fast and efficient. Highly recommend.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 14/01/2023
Perfect shipping
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 12/01/2023
Product as described. I highly recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2023
Everything is perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2022
Super fast delivery Super product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2023
for the navigation, super, for the service super, on the other hand for transport not terrible packing, the first, was a little crushed on a side I was afraid for the parcel, phew, the parcel was intact.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 12/01/2023
safe, good variety and good prices
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 12/01/2023
They have improved a lot in delivery times, which was one of their shortcomings. They also respond promptly to questions sent by e-mail.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2023
Very happy with the service and choice
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 18/12/2022
They have very interesting items for GAMING collectors like me.
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