Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 315 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 2, 3 and 5 stars

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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/09/2022
Very good site - Numerous models - Fast, secure shipping - Overall competitive prices
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 29/08/2022
all okay
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 29/08/2022
Met expectations
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 28/08/2022
Neat and fast delivery
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 15/08/2022
Very satisfied
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Geverifieerde Koper
Rating: 2 out of 5
following a purchase from 08/08/2022
Great website. Only having to report several times that nothing had been sent and no response, until after waiting far too long the package arrived, while it was supposed to be sent right away, is very bad. Therefore a 2. The instant shipping is not correct at all.
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Response from 1001hobbies
Hello, thank you for your message. When you purchased your order, you chose eco-delivery without tracking. We have noticed that the delivery time is generally longer in this case. We are glad that the package arrived safely.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 30/07/2022
Very good, I have ordered a few times from 1001 Hobbies and I’ve not had any problems with either service or delivery. I would recommend
Response from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 16/08/2022
My parcel arrived 5 days after the deadline set by the site. Very disappointed as it was for a gift that could not be delivered despite the site's promise.
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Response from 1001hobbies
Hello, Thank you for your comment and for your confidence. We are sorry if your experience was not satisfactory and we take good note of your remarks. As customer satisfaction is our priority, your comments and suggestions will help us to improve our responsiveness. We wish you an excellent day. 1001hobbies customer service
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/09/2022
thanks super!
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/07/2022
Very good, impeccable service, careful and attentive. I recommend it!
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 09/08/2022
CORRECT SELLER AND SHIPMENTS ON TIME IN CASE OF PROBLEMS AVAILABLE TO PROPOSE ALTERNATIVE SOLUTIONS .
TO RECOMMEND .
GIANNI .
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 09/09/2022
speed of dispatch - clear website
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/09/2022
Thank you for your promptness and compliance with the order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/09/2022
Very good, impeccable service, careful and attentive. I recommend it!
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 04/09/2022
The Airbus A380 AF model is giant, complex to assemble, it takes about 20 days for the drying of the tail, it is the second model of this aircraft that I buy. Thanks.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 07/09/2022
They have a wide and easily accessible catalog, quality products with moderate prices, Thank you.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 16/08/2022
I have been very satisfied
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 09/07/2022
Functional site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/07/2022
Everything went very smoothly. The site is clear and easy to use.
Order arrived safely. I am very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/08/2022
RAS Always on top
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Verified Buyer
Rating: 5 out of 5
following a purchase from 03/09/2022
Got my order very quickly and in good shape!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/09/2022
Fine in all....... thank you
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/08/2022
No response. No human contact
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2022
the site is very well done, simple, no hassle to fill the basket and return to shopping... payment ok, fast delivery
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 13/08/2022
Fast and trouble-free delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2022
Fast delivery, large selection
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 29/08/2022
Great service, the shipment was well packaged and was delivered promptly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/09/2022
Delivery on time, neat parcel, everything is perfect!
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 13/08/2022
good price
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 09/08/2022
The order arrived in a reasonable time and the communication with them very good, recommended, thank you.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 08/09/2022
Fast shipping. Everything as ordered.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/09/2022
Fast and accurate delivery. Responsive telephone contact, Order conforms to specifications. Great!
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/08/2022
Delivery times too long.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/09/2022
Prompt, careful delivery; good communication when changing delivery location
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/09/2022
Following a problem with an order (an open can of paint), they didn't hesitate to give me a credit note and send me another order very quickly. I'm always very happy with the quality of their products and their fast delivery, thank you to the whole team!
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies customer service
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 04/08/2022
Quick, and efficient. Came sooner than I expected.
Response from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/07/2022
Well done site, correct delivery,
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 08/08/2022
Excellent service and product. Highly recommended
Response from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
G
Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 23/08/2022
took way too long
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2022
set received quickly and very well packaged i recommend
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service