Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 315 published reviews
5 25,4k 63% 4 6 444 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/08/2022
Very good, very serious. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2022
It's a very good and simple site, easy to navigate! Order processed, dispatched, delivered very quickly and packaged very carefully! It's a good thing we can order on the Internet, because there aren't many stores specializing in models, except in the big cities!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/08/2022
Very fast shipping and equally fast delivery. The parcel arrived in perfect condition and corresponds in every respect to the product ordered.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 18/08/2022
Very satisfied with the purchase. Fast shipping, very very good.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2022
Attractive prices and very fast shipping+receiving.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/08/2022
delivery on time and the puzzles (I've started one) seem to be of good quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/08/2022
Great product and fast shipping
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 08/08/2022
Among other things, I had ordered a 125 ml vial of Humbrol nail polish thinner, but because it was not available, it was purged from my order. It was refunded to my credit card, but I would have preferred to be offered an alternative (e.g., 2 smaller packages). Shipping times not expeditious. Communication practically takes place on the French site and is not always clear. Other than that, eventually what was ordered (minus the thinner) arrived.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/08/2022
Fast and very well packaged!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2022
perfect and fast as usual!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/08/2022
fine
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 04/08/2022
Everything went really well, thank you very much!
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 17/08/2022
Good prices, reliable, and delivered quickly. All good! Thank you!
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Acquirente Verificato
Rating: 2 out of 5
following a purchase from 22/04/2022
I filed a complaint and they didn't get back to me
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Response from 1001hobbies
Hello, Thank you for taking the time to address this incident. Please email us at [email protected] so that our customer service team can address your request. We sincerely apologize for this incident. Sincerely, 1001hobbies customer service.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 09/08/2022
The report after placing the order is courteous and helpful.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 24/08/2022
On the internet more clearly state when to build all by yourself much have to search still with some doubts
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/08/2022
Fast, well packaged, product conforms
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Verified Buyer
Rating: 5 out of 5
following a purchase from 26/08/2022
First class transaction from start to finish , great communication from the seller with prompt delivery
Response from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/08/2022
Pleasant site, easy to use
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/08/2022
so-called immediate delivery: order placed on 16/08 delivered on 02/09 - promo code not taken into account -products found at much lower prices elsewhere since then
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 29/08/2022
Very punctual on delivery date
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 17/08/2022
Efficient and speedy service at a reasonable price.
Wide range of products on an easy to navigate website.
Response from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/08/2022
Everything is perfect...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2022
Great service! As the items I ordered were not in stock at 1001, they kept me regularly informed of the progress of my order.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 28/08/2022
Absolutely great from ordering to the kit been delivered excellent
Response from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/08/2022
always complete satisfaction
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 25/08/2022
Fast and reliable, highly recommended. I will definitely repeat!
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/08/2022
The model is great, but there's no paint supplied, so I'm disappointed.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 26/08/2022
Fast delivery and well packed
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 07/08/2022
Good delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/08/2022
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2022
Perfect
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 27/08/2022
Very efficient service, fast shipping, package well packed, delivery arrived early, communications regarding the package always updated, all super excellent.
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 09/08/2022
All perfect.
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/08/2022
Item meets my expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/08/2022
nothing to say, perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/08/2022
Responsiveness and professionalism
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/08/2022
The contents of the package met my expectations, but the delivery time was far too long.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 26/08/2022
FAST AND ACCURATE
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 25/07/2022
100% happy with my purchase , speedy delivery to uk 5*****
Response from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
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