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A
Rating: 5 out of 5
very smooth
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 685 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 2, 3 and 5 stars
Reset filtersL
Rating: 5 out of 5
Arrived quickly and safely. Thank you very much! I always love ordering Rabbids products from you :)
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N
Rating: 5 out of 5
Good product and delivered on time
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J
Rating: 3 out of 5
Well, the model arrived. But I couldn't find out the status of my order since it was a pre-order. I knew it had already arrived at other stores, but I wrote 3 emails and none were answered. There are too many things on the website, which is very good, but you really don't know what they have in real stock and you don't know if your order will arrive, and that is frustrating nowadays. Other than that, good price and once shipped everything was fine. I would buy again but only things that are actually in stock. Thank you
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O
Rating: 2 out of 5
Hello, I received your order with a lot of delay, not having any email, I had to send you one to find out what was going on. You replied that a product was missing and would be replaced by another which I accepted, but when I received my order, I realized that the product you sent me did not meet my expectations. It was a product for the airbrush and I do not have an airbrush. However, the other products I ordered are very good, nothing to say. Have a nice day.
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Response from 1001hobbies
Hello Octave,
Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations and that the proposed replacement did not suit you. We are committed to improving our communication and to
Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations and that the proposed replacement did not suit you. We are committed to improving our communication and to
X
Rating: 2 out of 5
I actually wanted to cancel the pre-order, but they did not want to refund my money. When I ordered it, I also paid extra for safe shipping, but it was just thrown in the box with only paper at the bottom. I hate this company; I hope it goes bankrupt. Thieves.
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Response from 1001hobbies
Hello T.,
Thank you for your feedback. We are sorry to hear that you had a negative experience with your order. At 1001hobbies, we strive for the highest customer satisfaction, and we take your comments about shipping and cancellation very seriously. We would like to help you find a solution. Please contact our customer service so we can look into your situation.
Best regards,
The 1001hobbies Team
Thank you for your feedback. We are sorry to hear that you had a negative experience with your order. At 1001hobbies, we strive for the highest customer satisfaction, and we take your comments about shipping and cancellation very seriously. We would like to help you find a solution. Please contact our customer service so we can look into your situation.
Best regards,
The 1001hobbies Team
J
Rating: 5 out of 5
Everything was perfect Thank you
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O
Rating: 5 out of 5
No worries, professional delivery and 100% compliant product. Thank you!
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B
Rating: 5 out of 5
Everything is correct
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G
Rating: 5 out of 5
Really excellent seller and fantastic products. Highly recommended
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M
Rating: 5 out of 5
Shipped perfectly! I can’t wait to use them! Will order from you again!
V
Rating: 5 out of 5
I live in the US and figured it would take weeks for my order to arrive. I was stunned at how quickly this order was turned around. So impressed and will absolutely will be a return customer!
J
Rating: 5 out of 5
Very good service. Reasonable price.
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R
Rating: 5 out of 5
Everything I have ordered from you has always been well arranged
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D
Rating: 3 out of 5
deadlines much too long
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Response from 1001hobbies
Hello Dominique, thank you for your feedback regarding the delivery times. We understand that this can be frustrating and we are actively working to improve our processes to reduce these delays. Your opinion is valuable and helps us better serve our customers.
P
Rating: 5 out of 5
Very good even if a bit long
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W
Rating: 5 out of 5
Nice man, I bought a really thick pen, really nice. I'm still working on the puzzle, I don't really like puzzling, I think my wife will finish it and then I'll frame it.
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J
Rating: 5 out of 5
Prompt delivery and well packaged. Thank you!
A
Rating: 5 out of 5
All good
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W
Rating: 5 out of 5
The 1/35 resin kit figures are of top quality.
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A
Rating: 5 out of 5
With this seller, you need to be patient with shipping times, as the estimated times given for products to be back in stock aren't always accurate, and sometimes they can take longer. Aside from the long shipping times, so far, my orders on this site have always been successful, and the items have always arrived.
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G
Rating: 5 out of 5
Great seller, wide selection, delivery times could be improved.
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A
Rating: 5 out of 5
Everything is great
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H
Rating: 5 out of 5
Goods as described, shipping very fast, securely packaged, would gladly buy again
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J
Rating: 5 out of 5
received in good condition
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S
Rating: 5 out of 5
All ordered items arrived on time and in perfect condition. Extremely satisfied with order.
M
Rating: 5 out of 5
Perfect figurines and historically accurate. Courteous and timely service. I will definitely continue to shop at 1001hobbies.
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P
Rating: 5 out of 5
Order delivered quickly
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R
Rating: 5 out of 5
Perfect, order received on time.
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M
Rating: 5 out of 5
Despite a small error during the sending, the support service was super responsive and very friendly.
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S
Rating: 3 out of 5
The product is very good but delivery times were not respected and without warning
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Response from 1001hobbies
Hello Stephanie, we thank you for your feedback and are delighted to learn that the product satisfies you. We are sincerely sorry for the missed delivery deadlines and the lack of communication on this matter. Your feedback is valuable and we are actively working to improve our service to avoid this kind of inconvenience in the future.
A
Rating: 5 out of 5
I am very satisfied.
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I
Rating: 5 out of 5
Perfect
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M
Rating: 5 out of 5
Order as described, delivered very promptly. Would recommend!
P
Rating: 5 out of 5
Incredible
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U
Rating: 5 out of 5
Super product. Very fast delivery. Everything is great.
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D
Rating: 5 out of 5
It's good!
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C
Rating: 3 out of 5
Very long delivery times, poor communication from the seller (partial delivery without specifying the goods sent, nor the deadlines for the remaining items). Reference error (previous order)... a very expensive seller, whose timeliness and quality of service are not justified. It's a shame, but it looks like France.
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R
Rating: 5 out of 5
He sent me perfectly to my house and very well taken care of =)
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L
Rating: 5 out of 5
They were very good at getting my order picked and shipped