Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 315 published reviews
5 25,4k 63% 4 6 444 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2022
All desired paints were in stock. Fast delivery. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2022
Clear, precise, fast. Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/07/2022
Responsiveness, speed and efficiency...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/07/2022
On time and well packaged. Would recommend.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 15/07/2022
Excellent service, prices and fast delivery
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Acquirente Verificato
Rating: 2 out of 5
following a purchase from 13/07/2022
I have not received all the materials I ordered
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Verified Buyer
Rating: 5 out of 5
following a purchase from 20/06/2022
Fantastic website always offering a wide range of hobby products, I wanted a Trumpeter A-6E Intruder 1/32 kit and ordered it back in late June as it was a great price. It was shipped in a couple of days of ordering from France to UK but unfortunately it got returned as the courier wasnt happy about the size/weight, I could see all this throught the excellent order tracking online, when I asked about this delay the amazing staff said they had sorted it out for me and even put it on DHL Express service at their cost and it arrived within 2 days. Cant compliment the team on their customer service enough, give them a try you wont be dissappointed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2022
reliable, large selection, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2022
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2022
Order delivered quickly, nothing to complain about, except that one of the cobi products is missing a part... but that's the brand's fault.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 09/07/2022
Excellent service prompt delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/06/2022
Ras tres bien
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Geverifieerde Koper
Rating: 2 out of 5
following a purchase from 02/07/2022
Shipping took a very long time and was delivered to the wrong address. There was an incorrect house number on the package.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 17/07/2022
Quick delivery.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 14/06/2022
Great seller and top products
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 02/07/2022
Everything went great. Always happy to come back
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2022
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2022
Speed, quality products I recommend
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Verified Buyer
Rating: 5 out of 5
following a purchase from 19/07/2022
Speedy and efficient service. Well packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/06/2022
No clear problem
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Verified Buyer
Rating: 5 out of 5
following a purchase from 13/06/2022
The universal swing shafts are working good I like the look too .
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 25/06/2022
Highly recommended!
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 17/07/2022
Top service
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 13/07/2022
I ordered 3 items for the end of April. Package never arrived or left, whereupon I called Italian support and very kindly they got the package started. Too bad that arrived at the nearest post office, it was sent back because wrong or incomplete address. Calling again and writing an email, they sent the package back and it finally arrived. Compliant items and at great prices. Recommended site for modeling enthusiasts
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 02/07/2022
Wide selection, good price and fast delivery. Otiimo!!!
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 09/07/2022
Great product, very fast shipping
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 13/07/2022
The order arrived quickly and was packaged super securely
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 12/07/2022
besides finding the model I wanted.it was with free shipping and the price compared to other online stores was lower.plus they gave me a 5.00 euro coupon for my next ordico, so I made my purchase still with lower price.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 27/06/2022
Excellent
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 01/07/2022
Fast delivery, article as described, gladly again and again
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Verified Buyer
Rating: 2 out of 5
following a purchase from 29/06/2022
The model kit was very poorly packed. It was not put into a separate box with packing material around it to protect its contents. Instead the model kit box itself was wrapped up in a little bit of covering and shipped. These model kit boxes are not very sturdy and the corner of the box was crushed when I received it. Fortunately, none of the parts therein seemed to be damaged. But that only means I was lucky. It's not hard to see how easily such poor packing could result in a badly damaged model kit. Do the right thing even though it will cost a little more in shipping. Put the model kits in a bigger shipping boxes and put some packing material around them. Other online retailers I deal with do this.
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 30/05/2022
I am not happy, of the two models that I ordered I have only received one, the Diana vehicle, the other one "Waiting for replacement : Horch German Major Car (Kfz.15) Early Version" I have not had any news. I have tried to call several times and on the customer service phone there is a voice mail. The store has not contacted me by phone or email as other stores have done when an item was pending replacement. As long as I have no news from Customer Service or the model does not arrive I do not think I will buy again, it is a pity because it has good material that you can not find in other stores.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 14/07/2022
Fast and accurate delivery. Highly recommended!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2022
Superb little model, vintage in a bag, fortunately very well packaged!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2022
Very quick receipt of order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2022
Fast and well packaged
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2022
No problem
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/07/2022
very commercial contact, product received without problem, satisfied with my choice, I will order from this site.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 23/06/2022
Easy website and fast delivery at a good price. Happy customer!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2022
everything was in order, nothing to complain about
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