Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 316 published reviews
5 25,4k 63% 4 6 444 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 2, 3 and 5 stars

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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 16/06/2022
Lots of choice of things that are hard to buy, fast delivery and top quality
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 10/06/2022
Too bad never got trac and trase of shipping . Otherwise well packed and arrived well.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/06/2022
Great products, original and different. My daughter aforee
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2022
Good site, I recommend it as usual
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/06/2022
very satisfied,.by colissimo no problem with crushed or torn cardboard resulting in a model without breakage and the order complete. bravo for revell, a top model: the parts are micron, the engraving is equivalent to tamiya. when your customer service hat!
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 19/05/2022
I just keep buying it and it drops in price, what a coincidence.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/05/2022
The team didn't have one of the requested products in stock, so they informed me several times of the retrad. Otherwise good service as usual.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/06/2022
THANK YOU
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/06/2022
Very good follow-up on my order. It was perfect!
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 27/05/2022
Very professional shipping system by Correos, with very complete information of the steps in the delivery of the order.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 04/06/2022
Simply excellent.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/06/2022
The packaging is nice and pretty. The QR code is very practical. The wooden inserts with the parts are well made, and the elements are easy to detach. The model is attractive. A pleasure to build.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/06/2022
Good products, not disappointed. However, the instructions on the COBI assembly plans are not always very clear, and yet I'm used to this kind of product, similar to Lego... But all in all, I'm satisfied with my purchases.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2022
Compliant product in perfect condition
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Verified Buyer
Rating: 5 out of 5
following a purchase from 02/06/2022
Excellent all around. Staff quick to respond to queries. Prompt shipping. Competitive pricing on products and shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2022
Fast, well-packaged service.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 06/06/2022
I actually like the company however, the last package was sent in bubble wrap only and was damaged. As it is a military model I will work with it but this is the second time I have had transport damage. If it continues I will probably stop shopping here.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/05/2022
Good reception. This model completes a model of Uboot Atlantique.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 02/06/2022
Everything went perfectly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2022
impeccable
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 01/06/2022
Shipping slower than expected. Products more expensive than other web suppliers. The best thing is the variety of the offer.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/05/2022
Perfect, well packaged, fair price and very good communication. I recommend 1001 hobbies!
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 11/06/2022
Very fast delivery, everything perfect. Gladly again
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/05/2022
too long
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 14/06/2022
Home in 2 days
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/03/2022
I have received my order and would like to thank you with kind regards.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 09/06/2022
Very good
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Verified Buyer
Rating: 5 out of 5
following a purchase from 28/03/2022
Great delivery. Delivered in perfect condition!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/06/2022
Very good
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Verified Buyer
Rating: 5 out of 5
following a purchase from 02/06/2022
Great product and excellent customer service communication:)
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Verified Buyer
Rating: 5 out of 5
following a purchase from 07/06/2022
I am very pleased with the service, delivery etc.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 13/06/2022
No Problems
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 11/05/2022
Great material and service
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 02/06/2022
The best there is.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 10/03/2022
Fast shipping, good protection of the products,
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 18/05/2022
Very professional, very good customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2022
Choice, beautiful layouts, meticulous shipping and tracking...
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Geverifieerde Koper
Rating: 2 out of 5
following a purchase from 25/05/2022
The delivery time was significantly longer than stated on the website. No notice regarding the extended delivery time Only after a response on my part was contact made
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you. Thank you for your understanding, Sincerely, 1001hobbies customer service.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 08/06/2022
It seems to me very good material and if I have to put something negative would be the scale I think it is very small.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/06/2022
not quite the quality you'd hoped for
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