English 
P
Rating: 3 out of 5
Delivery instructions not followed... Too bad...
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 687 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 2, 3 and 5 stars
Reset filtersR
Rating: 5 out of 5
Ras
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H
Rating: 5 out of 5
Everything is correct and handled quickly. Hats off!
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J
Rating: 5 out of 5
a bit long
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F
Rating: 3 out of 5
No issues with the products. But 3 weeks delay for receipt. Several emails sent to get information as there was no information from them. No commercial gesture.
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Response from 1001hobbies
Hello Fabienne,
Thank you for taking the time to share your experience on our site. We are glad that you are satisfied with our products, but we are sorry to learn that the receipt took longer than expected. Your feedback regarding the lack of communication is valuable and we are committed to improving our services in this regard. Please do not hesitate to contact us directly for any questions or assistance. We appreciate your understanding and hope to fully satisfy you with your future orders.
Best regards,
The 1001hobbies team
Thank you for taking the time to share your experience on our site. We are glad that you are satisfied with our products, but we are sorry to learn that the receipt took longer than expected. Your feedback regarding the lack of communication is valuable and we are committed to improving our services in this regard. Please do not hesitate to contact us directly for any questions or assistance. We appreciate your understanding and hope to fully satisfy you with your future orders.
Best regards,
The 1001hobbies team
R
Rating: 5 out of 5
Received item as ordered. No problems to report. Thank you.
J
Rating: 2 out of 5
Broken brush I sent you an email with a photo
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Response from 1001hobbies
Hello Jérémy,
Thank you for taking the time to share your feedback. We are sorry to hear that you received a broken brush. Your satisfaction is important to us and we invite you to check your inbox for a prompt response to your request.
Best regards,
The 1001hobbies team
Thank you for taking the time to share your feedback. We are sorry to hear that you received a broken brush. Your satisfaction is important to us and we invite you to check your inbox for a prompt response to your request.
Best regards,
The 1001hobbies team
W
Rating: 3 out of 5
The items I ordered arrived safely, but your website's tracking option showed them as just being shipped the day before they arrived (?)
P
Rating: 5 out of 5
Very good shopping experience. Prices are reasonable and the information on delivery times is accurate. There was a bit of delay in shipping and I was regularly informed.
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Response from 1001hobbies
We sincerely thank you for your flattering feedback, Pierre. We are delighted to learn that you had a good shopping experience at 1001hobbies and that our communication on delivery times met your expectations. We apologize for the shipping delay and assure you that we are doing everything we can to improve this service.
J
Rating: 5 out of 5
Very good
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P
Rating: 2 out of 5
Delivery time not respected at all. I had to change my schedule.
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Response from 1001hobbies
Hello Pascal,
Thank you for your feedback and we sincerely apologize for the inconvenience caused by this delivery delay. Your experience is important to us, and we are constantly working to improve our services. Please do not hesitate to contact us for any questions or assistance.
Best regards,
The 1001hobbies team
Thank you for your feedback and we sincerely apologize for the inconvenience caused by this delivery delay. Your experience is important to us, and we are constantly working to improve our services. Please do not hesitate to contact us for any questions or assistance.
Best regards,
The 1001hobbies team
Z
Rating: 3 out of 5
The qality is perfect. And the price to. But I wait too much for my parcel
J
Rating: 3 out of 5
difficult to reach via phone and email communication we do not understand each other. products are fine nothing wrong with them.
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Response from 1001hobbies
Dear Joop,
Thank you for your review and feedback. We are sorry to hear that you had trouble with our phone and email communication. We strive to serve our customers as best as we can and will certainly take your comments to heart. Nice to read that you are satisfied with our products. If you have further questions, please do not hesitate to contact us; we are happy to help you further.
Best regards,
The 1001hobbies Team
Thank you for your review and feedback. We are sorry to hear that you had trouble with our phone and email communication. We strive to serve our customers as best as we can and will certainly take your comments to heart. Nice to read that you are satisfied with our products. If you have further questions, please do not hesitate to contact us; we are happy to help you further.
Best regards,
The 1001hobbies Team
K
Rating: 5 out of 5
Very good service
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J
Rating: 5 out of 5
-
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M
Rating: 5 out of 5
Product in perfect condition, fast shipping. Highly recommend.
G
Rating: 5 out of 5
Was able to get some very hard to find paint. Thank you
Response from 1001hobbies
Dear Greg,
Thank you for your wonderful feedback! We're thrilled to hear that you found the hard-to-find paint you were looking for. We appreciate your support and look forward to serving you again soon!
Best regards,
The 1001hobbies Team
Thank you for your wonderful feedback! We're thrilled to hear that you found the hard-to-find paint you were looking for. We appreciate your support and look forward to serving you again soon!
Best regards,
The 1001hobbies Team
J
Rating: 5 out of 5
-
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D
Rating: 5 out of 5
Perfect Thank you
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S
Rating: 2 out of 5
Package arrived with almost 2 months delay and several products damaged during transport. However, the customer service was efficient.
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Response from 1001hobbies
Hello Sébastien,
Thank you for your feedback. We are sorry to hear that your package had a significant delay and that some products were damaged. Please be assured that we take your comments very seriously in order to improve our service. We are glad that our customer service was able to assist you effectively. Please feel free to contact us for any other questions.
Best regards,
The 1001hobbies team
Thank you for your feedback. We are sorry to hear that your package had a significant delay and that some products were damaged. Please be assured that we take your comments very seriously in order to improve our service. We are glad that our customer service was able to assist you effectively. Please feel free to contact us for any other questions.
Best regards,
The 1001hobbies team
G
Rating: 5 out of 5
Very good transaction
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D
Rating: 5 out of 5
Everything to satisfaction
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P
Rating: 5 out of 5
Very good.
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M
Rating: 5 out of 5
Perfect product
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J
Rating: 5 out of 5
Everything perfect!!!!
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J
Rating: 5 out of 5
Order was processed and shipped in a timely manner.
P
Rating: 2 out of 5
It took a long time to arrive, the model I bought I found much cheaper on another website but I could no longer cancel the order.
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Response from 1001hobbies
Hello Peter,
We sincerely appreciate your comment and regret that your experience was not as expected. We strive to offer quality products and efficient service. Your opinion helps us to continuously improve. If you have any additional concerns, please do not hesitate to contact us. We are here to help you.
Sincerely,
The 1001hobbies team
We sincerely appreciate your comment and regret that your experience was not as expected. We strive to offer quality products and efficient service. Your opinion helps us to continuously improve. If you have any additional concerns, please do not hesitate to contact us. We are here to help you.
Sincerely,
The 1001hobbies team
V
Rating: 5 out of 5
Satisfied with the purchase
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A
Rating: 5 out of 5
address not easy to find but very good welcome and with friendliness. Alain
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N
Rating: 5 out of 5
Just what I was after!
J
Rating: 5 out of 5
First and delivered quickly
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J
Rating: 5 out of 5
Very satisfied with the handling of my order and the shipping. Very serious site
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F
Rating: 5 out of 5
Excellent... Great site Very good contact
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M
Rating: 5 out of 5
Article in accordance with the description. I recommend. Thank you very much.
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R
Rating: 5 out of 5
Very favorable
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N
Rating: 5 out of 5
Had pre-order for Blokees product which was difficult to find in UK. It was dispatched ahead of the expected schedule and arrived in excellent condition.Happy to use 1001hobbies again.
Response from 1001hobbies
Dear Nigel,
Thank you for your wonderful feedback! We are delighted to hear that your pre-order experience with 1001hobbies exceeded your expectations and that your order arrived in excellent condition. We look forward to serving you again in the future!
Best regards,
The 1001hobbies Team
Thank you for your wonderful feedback! We are delighted to hear that your pre-order experience with 1001hobbies exceeded your expectations and that your order arrived in excellent condition. We look forward to serving you again in the future!
Best regards,
The 1001hobbies Team
D
Rating: 5 out of 5
Delivery was fast and great
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M
Rating: 5 out of 5
Very good
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R
Rating: 5 out of 5
Great service and quick shipping. Exactly what I ordered.
R
Rating: 5 out of 5
Highest recommendation possible.