Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 318 published reviews
5 25,4k 63% 4 6 444 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/01/2022
order corresponds to my expectations
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 23/01/2022
Very well packaged and arrived on time, thank you very much.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 23/01/2022
Well packaged and delivered quickly as stated on the site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/01/2022
Super follow-up
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2021
ALWAYS SATISFIED
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/01/2022
As usual, fast and efficient service. No complaints. Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/01/2022
A few problems with delivery and the resulting delay, but the site is responsive and provides perfect customer care. Sales gesture made and respect for the customer, I completely recommend! Logistical problems can happen!
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 19/01/2022
very fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2022
Parfait ,site sérieux RAS
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/01/2022
anti-tank gun model, poor quality and not what I thought, as well as infantry soldiers
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 19/01/2022
very disappointed with the order where the products (color) did not meet my expectations. the color contained in the jars was either very thick, bordering on usable, or completely hardened, and therefore unusable.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2021
The site is very elaborate and needs a few tweaks. Delivery and advice are excellent. Customers are valued by the 1001Hobbies team.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2022
Tres bien ,voiture regler parfait rien a toucher très serieux .colis emballage transparent , pas super .tres bien,serieux recommande
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2022
Thank you for your reliability and speed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2022
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2022
Good site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2022
Great promotion and fast delivery! Thanks
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/12/2021
Not enough choice on motorcycles
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 13/11/2021
ONLY BECAUSE IT WAS ON LINE DELIVERY 5 TO 7 DAYS BUT I DO NOT TAKE IT TO HEART I GOT IT NOW .SOMETHING TO LAUGH ABOUT !!!!!!!!!!!!!!!.UNTIL NEXT TIME .HAPPY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/01/2022
give us the option of saving the basket before ordering, as we lose the basket when we leave the site without placing an order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2022
Fast delivery, very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2022
Game on mega promotion, I was very happy
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 24/12/2021
Fast shipping and everything correct, seller 100% recommendable.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 02/01/2022
Everything went fine
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2022
Nothing to complain about.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 06/12/2021
Nice service
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Verified Buyer
Rating: 5 out of 5
following a purchase from 20/01/2022
Great service.Couldn't ask for more.
Highly recommended.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2021
nothing to say
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/01/2022
Fast delivery, information about the tracking number was given to me over the phone by a very friendly, attentive and efficient interlocutor. Thank you for your service.
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 16/01/2022
Too expensive
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 08/12/2021
The communication was great and a few weeks later the order arrived, with the occasional email apologizing for the wait. But all in all I am very satisfied!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2022
Very good products
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/01/2022
Long delivery times before information. Stop promising a supply available in 2 days.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 18/01/2022
Easy navigation, My car came in sooner than expected overall no complaints
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Verified Buyer
Rating: 5 out of 5
following a purchase from 13/01/2022
No problems very happy with the service
C
Comprador Verificado
Rating: 3 out of 5
following a purchase from 04/01/2022
Slow delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2022
perfect, with one small remark: for Tamiya paint pots, the product precaution label hides the paint references.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 23/12/2021
Extremely disappointed. Ordered ten days before Christmas, I paid the full price to have the guarantee of receiving my package in time .... but Chronopost decided to return the package to sender for no reason!
So I called 1001hobbies, who offered to return the parcel to me as soon as they received it... I finally received my parcel, more than 3 weeks late, but above all with the model without the starter kit initially requested.
There was no commercial gesture, and I had to ask again and again to be reimbursed at least the difference in price between the model initially ordered and the one finally received!
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer. Unfortunately the period was very complicated for us Good day 1001hobbies customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/01/2022
as ordered
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2022
Nothing more to say.
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