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A
Rating: 5 out of 5
Perfect, nothing to complain about
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 319 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 2, 3 and 5 stars
Reset filtersA
Rating: 3 out of 5
When ordering it was not indicated that it would take time to arrive ...recu le 24 décembrez !!! That's hot for christmas presents. And when I e-mailed to find out why, I was told only that some items would take a long time to arrive ... without offering to send the ones that were in stock. The result was a lot of stress for me, which I wanted to avoid in the first place!
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A
Rating: 5 out of 5
Very good fast shipping , I recommend
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A
Rating: 5 out of 5
Very good, impeccable service, caring and attentive.
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V
Rating: 5 out of 5
Extremely fast delivery to the USA. Great prices compared to US companies, too.
V
Rating: 5 out of 5
speedy delivery, well-packed, reasonably priced.
A
Rating: 5 out of 5
Ease of ordering and site ergonomics
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V
Rating: 2 out of 5
Have placed an order 29/12/2021 and also asked recently what the state of this order is, yet no one has replied to my request as of today 15/01/2022??????
Response from 1001hobbies
Hello , Thank you for your mail Unfortunately we are still waiting for the product , once received it will be sent immediately We thank you for your patience and comprehension Best regards
V
Rating: 5 out of 5
Clear and informative
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A
Rating: 5 out of 5
all orders are dispatched promptly and with care. no problems encountered.
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A
Rating: 5 out of 5
Recommended site for seriousness and d efficiency. The package is well made and protect the product.
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A
Rating: 5 out of 5
Enjoy the reception!
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A
Rating: 5 out of 5
no worries, everything went smoothly
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A
Rating: 2 out of 5
I placed my order on December 3, 2021 and after months of waiting I still haven't received anything.
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Response from 1001hobbies
Dear customer, Thank you for your order. Due to an error on the part of one of our suppliers, we are still waiting for the product. We apologize for this delay and assure you that this type of incident is very unpleasant for us. Thank you for your understanding. Sincerely, 1001hobbies Customer Service
A
Rating: 5 out of 5
Models completely in accordance with description 2001hobbies impeccable kits and regular follow-up and very honest the store gives regular information for the said package thank you very much!
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V
Rating: 5 out of 5
Nice and quick delivery. Will use again.
V
Rating: 5 out of 5
Super packaging, as described, makes shopping really fun, definitely to recommend !!!
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A
Rating: 5 out of 5
Everything was perfect, the delivery was fast and the driver was pleasant and friendly.
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A
Rating: 3 out of 5
In the new site, it has become difficult to find static models of 1:43 scale cars
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A
Rating: 5 out of 5
Order received in more than good time!
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A
Rating: 5 out of 5
fast and secure shipping, very good site that I recommend.
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V
Rating: 5 out of 5
best
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A
Rating: 3 out of 5
I've been waiting 15 days (I still haven't received the parcel), even though I placed the order on site and there's talk of a transfer between their warehouse in the Paris region and their store in Paris. Otherwise, the team is very pleasant and attentive, just the question of delivery times.
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A
Rating: 5 out of 5
First order ever, arrived after a while, but arrived with everything I asked for. Well sealed and undamaged
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V
Rating: 5 out of 5
Perfect, fast, great customer service, highly recommended.
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C
Rating: 5 out of 5
The best place to find what you are looking for. Exceptional service
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A
Rating: 5 out of 5
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer. We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
A
Rating: 5 out of 5
Order processed and dispatched promptly - highly recommend! :-)
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V
Rating: 3 out of 5
average
C
Rating: 2 out of 5
I have not received anything yet
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V
Rating: 5 out of 5
Arrived in time for Christmas which I was concerned about one happy grandson .
A
Rating: 5 out of 5
very good experience, impeccable delivery with excellent lead time
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A
Rating: 5 out of 5
Very good
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V
Rating: 3 out of 5
Delivery took quite a long time.
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A
Rating: 5 out of 5
Everything was perfect! Thank you
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A
Rating: 5 out of 5
nothing to say, perfect )
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A
Rating: 5 out of 5
smooth site satisfactory delivery
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A
Rating: 5 out of 5
good site
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A
Rating: 5 out of 5
Very good site, products in line with expectations. What's more, very efficient customer service, they solved a small delivery problem quickly and efficiently. 10/10
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V
Rating: 5 out of 5
Excellent service. I would highly recommend.