Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 320 published reviews
5 25,4k 63% 4 6 444 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 2, 3 and 5 stars

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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 01/01/2022
Everything in order, gladly again
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/12/2021
Very satisfied
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 12/12/2021
Lots of choice but long waiting times/delivery times
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Geverifieerde Koper
Rating: 2 out of 5
following a purchase from 25/12/2021
Delivery times on the site do not match actual delivery times. In fact, I still do not have my delivery!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 08/01/2022
Huge choice of excellent products. Competitive prices and good service.
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Verified Buyer
Rating: 2 out of 5
following a purchase from 05/01/2022
I have been charged twice for my purchase and not received a refund. Neither have I yet received my goods. Poor customer servic0
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 31/12/2021
Excellent
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Acquirente Verificato
Rating: 2 out of 5
following a purchase from 04/12/2021
The negative assessment is for having put on sale products that instead it was impossible to find and having ordered in early December in order to receive x Christmas this misunderstanding has created me a bit 'of problems ... Excellent instead the management of the problem a customercare always present with email updates and the resolution in the total refund took place in the time needed for foreign bank ...so to avoid the larks as sales and give real availability of products only then you acquire loyalty from customers!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2021
Clear site, very pleasant to consult, all the information well arranged to place the order easily, very clear flow of information, deadlines respected including by the carrier (logistics independent of the merchant so risk of breaking the chain) note 5/5. Thank you very much!
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 05/01/2022
great navigation great service and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/12/2021
Very good! Thank you very much!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2022
nothing to say
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/12/2021
following the purchase of a model that I returned without opening the package (because the person had bought the same model ...) I bought another model while waiting for the refund of the first since 07/12 no refund no news and unreachable by phone .... for purchases fast delivery but returns is something else
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Verified Buyer
Rating: 5 out of 5
following a purchase from 27/12/2021
The products are outstanding and hard to find elsewhere. I like the challenge of the detailed models. Ordering was easy and delivery was prompt.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/01/2022
The equipment ordered arrived correctly during this festive period, enhanced by the pandemic...;-) The only downside is the product listing on the site, which sometimes makes it difficult to find the product you're looking for. And the response to a request for information doesn't always arrive (unless I'm mistaken).
But given the range of products on offer, nobody's perfect. I am therefore satisfied. Sincerely
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/12/2021
Shipping takes too long
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2022
I RECOMMEND
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2022
Exactly the product I was looking for, fast and careful delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/12/2021
good and fast
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 01/01/2022
Found the model I was interested in, ordered it, and in four days received it--great experience
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2021
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2021
Fast and efficient delivery, products correspond to the order, it's very good.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 01/12/2021
Wide selection Good search capability
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 31/12/2021
I understand the timing of my order, but when you assure that it will arrive on time, you have to do it. Besides, there is no instructions on how to return the product.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/01/2022
It's a shame the paints aren't included.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 28/12/2021
Good value, quick post
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Verified Buyer
Rating: 5 out of 5
following a purchase from 10/12/2021
Easy to use web site goods well packed and speedy despatch I experienced a problem with an order this was speedily rectified even though it was the Christmas holidays I would recommend this supplier to anyone and I will be purchasing from them again
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2021
Simple and efficient, find what you're looking for fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/12/2021
Attractive price. Fast delivery. Thank you
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/12/2021
Hello, I'm happy with the service except for one thing... I'd like to get in touch with you to send the remote control car back to you because the reverse gear works very badly, roughly one out of 10 times, but it's impossible because I can't find a way to contact you on your website. What should I do?
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/12/2021
Order incomplete, boat not possible to assemble waiting for supplier no news since 25/12; customer service replied but for the moment I have no solution. So I can't give you the highest mark, but the order went well, the package was well packed and received in ten days.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/11/2021
At this high price I was expecting a thick plastic cockpit like the original. What I got instead was a very light, poor-quality plastic cockpit. And when I see that I have to pay for a possible return if I'm not satisfied, this would be almost the price of a new model. I'm very disappointed.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 02/01/2022
Arrived very quickly, good communication from seller.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 28/11/2021
Excellent selection, simple order process, quick delivery.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/12/2021
Delivery time too long. A date should be given if shipment cannot be made immediately.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 15/12/2021
Great site
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Verified Buyer
Rating: 5 out of 5
following a purchase from 01/01/2022
Great service with superfast shipping and excellent tracking. 1st Class.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2022
Very good
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Verified Buyer
Rating: 5 out of 5
following a purchase from 27/11/2021
Easy to navigate site delivery was speedy I did have an issue with some items but this was dealt with quickly even though it the Christmas break a good company to deal with
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2021
Navigation on the site very good, late delivery, compared to the time 'in stock' announced, but understandable in relation to the current crisis.
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