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V
Rating: 5 out of 5
Good buy
Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 321 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 2, 3 and 5 stars
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Rating: 5 out of 5
very good site, easy to order and fast delivery.
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V
Rating: 5 out of 5
Perfect, nice customer service, highly recommended, gladly again.
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A
Rating: 5 out of 5
Order received very quickly. Very good sales service on a defective part. I recommend 1001hobies
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V
Rating: 3 out of 5
The company service worked well, delivery was complete but unfortunately delayed several times. It is unacceptable that the parcel was simply left on the street in front of the house without any notice, making it accessible to third parties. Several deliveries have already been lost in this way. The delivery service is beneath contempt and therefore in the bottom drawer. Something like this makes me think very critically about my customer relationship in future and possibly not order anything else.
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A
Rating: 5 out of 5
Easy ordering and fast, perfect delivery
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A
Rating: 5 out of 5
Fast, accurate delivery.
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A
Rating: 5 out of 5
Order received quickly, well packaged, very good service. I recommend!!!
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A
Rating: 2 out of 5
As I didn't receive the order before Christmas, I can't give it a good mark.
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A
Rating: 5 out of 5
Very good service, nothing to say except congratulations to the team.
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G
Rating: 5 out of 5
User-friendly website
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V
Rating: 5 out of 5
Fast service.Found what I was looking for.
A
Rating: 5 out of 5
Very usable and user-friendly site. Fast payment and delivery
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V
Rating: 5 out of 5
Great service and super quick!!!! Thank you!!!.
A
Rating: 5 out of 5
Easy product access and ordering.
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V
Rating: 5 out of 5
delivered quickly, as described, top
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G
Rating: 5 out of 5
All went well.
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A
Rating: 3 out of 5
Order processing time to be improved.
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G
Rating: 2 out of 5
Order was delivered more than a week late. Delivery times are not correct at all.
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V
Rating: 2 out of 5
Original order went missing, but they did re-send the order, but too late for Christmas. Inadequate communication from the start from 1001hobbies, which left us anxious for the 5 weeks between our order and eventual delivery, but we did receive our parcel in the end, containing a model which promises to be very exciting. I still don't know the reason for the delay, as my several messages to them have gone without reply. I guess they were busier than anticipated this year.
Response from 1001hobbies
Hello, Thank you for your comment. We regret this incident and apologize to you. Our customer service team will be happy to assist you. see you soon https://www.1001hobbies.co.uk/
V
Rating: 5 out of 5
I bought the Paris map puzzle as a gift, shipped to California. It arrived promptly and was a huge hit! I wasn’t all that confident about an international purchase but it all worked great.
A
Rating: 3 out of 5
Order took far too long to arrive! Otherwise good online site!
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A
Rating: 5 out of 5
Very good site and very good article nothing more to say
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A
Rating: 5 out of 5
expedition rapide je suis satisfait un seul reproche les coin du carton légerement abimé les petites helice detachez de la grappe puit disparu helice le rotor de helicoptaire meme chose disparu se sont des pièces si fragile et petite je suis tres décu jait des petits pinceaux a comandé je reflechi ,?,? mr deonne marcel
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Rating: 5 out of 5
Fast and clear service
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V
Rating: 5 out of 5
All very sraightforward. Item cheaper than on most other sites and, considering the current pandemic and a shipment from the EU, was delivered very quickly.
A
Rating: 5 out of 5
A perfect first! Nothing to say but thank you!
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A
Rating: 5 out of 5
Fast.......even better package arrived ahead of schedule! Congratulations!
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G
Rating: 5 out of 5
Outstanding client service. Quick delivery and rapid, trouble-free resolution of a minor error in the order. Thank you.
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A
Rating: 5 out of 5
Fast follow-up and compliance
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V
Rating: 5 out of 5
Item arrived in a timely manner and as described.
V
Rating: 5 out of 5
Everything worked out great. always happy to return. mfg.Jan ️
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Rating: 5 out of 5
Thanks to this car model an indulge myself purchase, one more good decisions for my bucket list. Nothing wrong with this unless left Hand Drive is an issue with a French car!!
Or one body mounted mirror on the left side! Oh , and there is a black plastic mounting board with 4 chunky connections to the car. Easily removed but a black car on a black background with such substantial fixings.....it may be generic and I don't know what alternatives there might be, but overtopping the under IMHO...worth a mention? Thankyou.
Or one body mounted mirror on the left side! Oh , and there is a black plastic mounting board with 4 chunky connections to the car. Easily removed but a black car on a black background with such substantial fixings.....it may be generic and I don't know what alternatives there might be, but overtopping the under IMHO...worth a mention? Thankyou.
A
Rating: 5 out of 5
excellent site with a wide range of models
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A
Rating: 5 out of 5
Pleasant and functional website , fast service , careful packaging , nothing to complain about , Only one regret , I would like more 28 mm figurines and 1/56 vehicles (Bolt action or other) .
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A
Rating: 5 out of 5
Perfect delivery. Wide choice of even rare models! We recommend it!
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V
Rating: 2 out of 5
I ordered a submarine model for my son for Christmas ordering the recommend paints that were listed against the model. When my son opened the box to start to build the model on Boxing Day, we discovered that only one of the paints recommended was correct and I’d wasted £22 on needless paints!
I have written to complain and heard nothing back. Won’t be using again.
I have written to complain and heard nothing back. Won’t be using again.
Response from 1001hobbies
Hello, Thank you for your comment. We regret this incident and apologize to you. Our customer service team will be happy to assist you. see you soon https://www.1001hobbies.co.uk/
A
Rating: 5 out of 5
Very satisfied with the site many references paint what I ordered fast delivery and excellent tracking of the order very good experience
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C
Rating: 3 out of 5
Everything was fine. Except for the shipping that took a while. And I bought twice by mistake and one shipment did not give me the option to return and they sent me twice the same order.
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A
Rating: 5 out of 5
very fast delivery perfect order
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