Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 323 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/11/2021
Plenty of choice, but excluding special offers, the items are much more expensive than other model sites. Fast delivery, however
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/11/2021
Packaging was very good. Fast delivery too. However, the paint bottles covered with warning labels, which when removed also rip the label off the bottle itself, are not great. I had to re-label all the paints by hand :/
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/11/2021
You sent the package without indicating its contents or value on the customs document. As a result, Swiss customs blocked the parcel. I had to send them a copy of the order and proof of payment. This cost me 36.- CHF, so for an order of 53.00 € I paid over 115.- € including delivery and customs fees. Clearly, I'm not going to repeat the experience.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2021
bonjour : tres satisfait correspond a mes attentes prix correcte transaction et livraison rapide a recommander bd
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2021
Products delivered as ordered.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/11/2021
Very good follow-up, serious service!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/11/2021
Hello The deplorable delivery, I was shouted at by the deliveryman, and the model the propellers broke.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 18/11/2021
Everything went well they had models I couldn't get on other sites very pleased delivery was good
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Verified Buyer
Rating: 5 out of 5
following a purchase from 29/10/2021
Great to buy from,no issues with delivery,(they are in France.I expected problems over brexit but have arisen)I will be buying from them again
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2021
Attractive price and fast delivery
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 11/11/2021
Everything super and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/11/2021
Very good as always. The items ordered were as I requested. Shipping times were respected. The parcel was well cared for. I recommend you. Thank you
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 25/11/2021
I was able to enjoy a good discount which allowed me to make a fantastic purchase, fast delivery and everything to my liking
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Verified Buyer
Rating: 5 out of 5
following a purchase from 24/11/2021
Very promptly dealt with!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2021
As expected
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Verified Buyer
Rating: 5 out of 5
following a purchase from 17/11/2021
many items available at a fair price. delivery was relatively fast. would order again
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 24/11/2021
Fast delivery, clear communication. In can recommend 1001hobbies to anyone!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2021
Great site.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/11/2021
Fast shipping, order conforms, but do not validate the delivery with mondial relay! Delivery not in the right place (50km from my home); packaging really destroyed! A bon entendeur !
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/11/2021
The time was a little long between the order and delivery, almost 3 weeks. Best regards.
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Geverifieerde Koper
Rating: 2 out of 5
following a purchase from 11/11/2021
Your website works very poorly. The communication is very poor. The delivered material is fine
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2021
Excellent transaction, very professional follow-up
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/11/2021
I am very satisfied, well packaged, product conforms to the site, and deadlines respected. bravo
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/11/2021
Our order arrived in two instalments - which we appreciated - but with a delay of over a month, which was not expected. Then, thanks to our telephone intervention, we were able to obtain satisfactory explanations. Our satisfaction is mixed.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 30/10/2021
I am very satisfied and am already looking forward to my next purchase.
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Verified Buyer
Rating: 2 out of 5
following a purchase from 25/09/2021
An item in my order arrived damaged, so I emailed them immediately but received no response. A follow up email to a different email address 4 days later with photos, invoice and delivery note also received no reply. I’ve sent 2 further emails to both customer service email addresses in the vain hope I can get the issue resolved but again I have received no reply to either. It's now 29 days after I received the order. I’ve no other option now than to lodge a complaint with Paypal. Good customer service isn’t difficult but it seems these guys haven’t even heard of it. Disappointed, as this is the first bad review I’ve ever left for a company.
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Verified Buyer
Rating: 2 out of 5
following a purchase from 12/11/2021
shipping charges for one item was $80.00 for a ten dollar item. I will not order again from this seller.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2021
Perfect, item in stock, fast shipping and delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/11/2021
Perfect beautiful toy ,
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 22/11/2021
Great service and delivered on time as indicated ! Too bad I received most of the information ( emails ) in French but SOIT !
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Verified Buyer
Rating: 5 out of 5
following a purchase from 12/11/2021
Great!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/11/2021
Product conforms to my expectations. Delivery time short and respected I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2021
Delivery on time. The only big problem is that the instructions are not in French, which is a shame and not very practical. Thank you
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 18/11/2021
Good and fast delivery 🤜
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2021
compliant order and fast delivery, everything ok.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/11/2021
Incorrect order reception
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/11/2021
Easy to use.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 08/11/2021
Everything was perfect. There was no stock and I was advised of when it would arrive and possible delays in transport.
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 17/11/2021
Actually I am still waiting for my order from over a month ago, how much longer do I have to wait ??
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Verified Buyer
Rating: 2 out of 5
following a purchase from 08/11/2021
i was told there was a tracking number but it never work or said no such package.didn't like their response