Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 687 published reviews

Summary of reviews

1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.

Reviews 2, 3 and 5 stars

Reset filters
F
Federico G.
Rating: 5 out of 5
following a purchase from 16/02/2026
Fast shipping and well-packaged parcel.
Translated reviews
P
Philippe C.
Rating: 5 out of 5
following a purchase from 13/02/2026
Very good
Translated reviews
S
Sébastien C.
Rating: 5 out of 5
following a purchase from 13/02/2026
-
Translated reviews
K
Karl-Heinz K.
Rating: 5 out of 5
following a purchase from 24/01/2026
A part is defective, but great customer service so far.
Translated reviews
B
Bruno M.
Rating: 5 out of 5
following a purchase from 14/02/2026
Prices are sometimes slightly higher than other sites, but this is largely compensated by a choice and availability far superior to the competition. For online services and advice, nothing to say, it runs well, delivery times are correct with solid and careful packages.
Translated reviews
A
Andrea L.
Rating: 5 out of 5
following a purchase from 05/11/2025
EXCELLENT, EVERYTHING PERFECT
Translated reviews
F
Fabien T.
Rating: 2 out of 5
following a purchase from 01/12/2025
The stock management of 1001hobbies is disastrous. The ordered item was indicated as "in stock and shipped within 7 days". A few days after the order, 1001hobbies informs that their supplier is awaiting restocking of the item. Ah! There is indeed deception regarding the message displayed on the site. Fortunately, the item eventually arrived... but three months later, in February. It's a shame for a Christmas gift... No chance I will place a new order through this merchant site.
Translated reviews
Response from 1001hobbies
Hello Fabien,

Thank you for your feedback and we sincerely apologize for the inconveniences encountered regarding stock management. Your experience is valuable to us and we take your comments very seriously in order to improve our services. We hope that, despite this setback, you will consider giving us a second chance in the future.

Best regards,
The 1001hobbies team
D
Dominique H.
Rating: 5 out of 5
following a purchase from 29/01/2026
Nice team, well delivered but not reliable at all regarding the information on the site: The items are marked "In stock" and "Shipped within the day" --> Result Waiting for several weeks, but apart from that, it's ok
Translated reviews
F
Frank T.
Rating: 2 out of 5
following a purchase from 18/01/2026
Product as described but deadlines not respected. Displaying as in stock to mean it is in stock with the supplier is misleading. Better to order directly from the supplier, it’s faster.
Translated reviews
Response from 1001hobbies
Hello Frank,

Thank you for your feedback. We are pleased to hear that the product meets your expectations, but we are sorry to learn that the delivery times did not meet your expectations. Your comment about stock display is relevant and we will take it into account.
A
Artur K.
Rating: 2 out of 5
following a purchase from 07/01/2026
I ordered two items at the beginning of January, which were marked as "immediately available". One arrived, the second was missing from the package. In response to my inquiry, I initially received only automated replies. Later, I was informed that the missing item was suddenly not available and would be delivered months later. Additionally, there was an attempt to classify my order as a "pre-order", including a 25% cancellation fee. This does not add up for me, as the item was explicitly advertised as in stock at the time of purchase. A cancellation was only reluctantly accepted, and the refund ultimately went through PayPal. Product quality was okay, but service, transparency, and communication were unfortunately disappointing. Therefore, a maximum of 2 stars.
Translated reviews
S
Sophie B.
Rating: 2 out of 5
following a purchase from 13/12/2025
Extremely long delays between the order and receipt (2 months) which is not very clearly stated at the time of purchase on the site. When I made my purchase on 12/13/2025, it was mentioned that it would be shipped on 12/18/2025 but ultimately received on 02/18/2026. Package in excellent condition but really too long delays.
Translated reviews
Response from 1001hobbies
Hello Sophie,

Thank you for taking the time to share your experience with us. We are pleased to hear that your package arrived in excellent condition. However, we understand that the delivery times may have been frustrating and we thank you for your feedback which helps us improve our communication. We do our best to be transparent regarding shipping times and we take your comments into consideration for the future.

We hope to see you again soon on 1001hobbies.

Best regards,
The 1001hobbies team
D
Dieter C.
Rating: 5 out of 5
following a purchase from 28/01/2026
Large selection, affordable prices, decent companies. Good information, smooth delivery, payment on invoice!
Translated reviews
T
Tanguy T.
Rating: 5 out of 5
following a purchase from 12/02/2026
Easy to order and received quickly
Translated reviews
N
Noel P.
Rating: 5 out of 5
following a purchase from 12/02/2026
On top
Translated reviews
R
Roland P.
Rating: 5 out of 5
following a purchase from 12/02/2026
Reliable company. Followed by email. I recommend!
Translated reviews
D
David W.
Rating: 5 out of 5
following a purchase from 13/02/2026
The support is very patient. The goods are great!
Translated reviews
S
Stefania I.
Rating: 5 out of 5
following a purchase from 22/12/2025
Great. I will buy again from 1001hobbies.
Translated reviews
B
Bruno A.
Rating: 5 out of 5
following a purchase from 12/02/2026
Very good. Fast shipping
Translated reviews
D
David C.
Rating: 2 out of 5
following a purchase from 17/08/2025
Took over 6 months to arrive. Customer Service responded to about 1/2 of my inquiries.
Response from 1001hobbies
Hello David,

Thank you for your feedback. We sincerely apologize for the delay and the limited responses you received. Your experience is important to us, and we are actively working to improve our service. Please feel free to reach out directly if you need further assistance.

Best regards,
The 1001hobbies Team
P
Pascal L.
Rating: 5 out of 5
following a purchase from 12/02/2026
I am completely satisfied with my purchase from you with fast delivery, and with very careful packaging. Thank you. Best regards, Pascal
Translated reviews
D
Didier D.
Rating: 5 out of 5
following a purchase from 11/02/2026
Very good
Translated reviews
A
Alex V.
Rating: 5 out of 5
following a purchase from 01/02/2026
Very good
Translated reviews
M
Michel R.
Rating: 5 out of 5
following a purchase from 11/02/2026
Ras
Translated reviews
P
Paul B.
Rating: 5 out of 5
following a purchase from 11/02/2026
Hello, I have received my order well, and I thank you for it. I am very satisfied. See you soon.
Translated reviews
C
Clinton W.
Rating: 5 out of 5
following a purchase from 07/02/2026
Great experience so far. Thanks!
S
Simone P.
Rating: 5 out of 5
following a purchase from 06/02/2026
The product purchased met expectations. The delivery did not satisfy me.
Translated reviews
C
Charles L.
Rating: 5 out of 5
following a purchase from 11/02/2026
great service fast delivery to the UK thank you all at 1001.
D
Daniel H.
Rating: 5 out of 5
following a purchase from 26/01/2026
Very well packaged and came in with no damage. Appreciated that the pop was in the thick protective case and shrink wrapped
S
Stanislao D.
Rating: 5 out of 5
following a purchase from 04/02/2026
Fast and a wide variety of items
Translated reviews
A
Alain N.
Rating: 5 out of 5
following a purchase from 29/01/2026
Everything is perfect thank you
Translated reviews
J
José Félix A.
Rating: 5 out of 5
following a purchase from 10/02/2026
Very good service.
Translated reviews
D
Didier P.
Rating: 5 out of 5
following a purchase from 11/02/2026
Very satisfied, fast shipping and quality packaging. ++++
Translated reviews
J
Jean Marie F.
Rating: 5 out of 5
following a purchase from 10/02/2026
PERFECT!!!!!!!!!!!!!!!!!!!!!!!!!!!
Translated reviews
M
Michael S.
Rating: 5 out of 5
following a purchase from 11/02/2026
Great
A
Andrey M.
Rating: 5 out of 5
following a purchase from 10/02/2026
Thanks a lot!
Translated reviews
R
Rudu B.
Rating: 5 out of 5
following a purchase from 01/02/2026
Fast shipping, well-prepared package.
Translated reviews
C
Cécile D.
Rating: 5 out of 5
following a purchase from 04/01/2026
Superb Super7 figurine! Received almost on the due date indicated by the site. Reassuring Customer Service. Fair price, ultra-careful packaging. Thank you very much.
Translated reviews
P
Philippe V.
Rating: 5 out of 5
following a purchase from 10/02/2026
Package arrived well in the box
Translated reviews
D
Dominique A.
Rating: 5 out of 5
following a purchase from 05/02/2026
Very pretty, conforms to my expectations
Translated reviews
O
Océane P.
Rating: 5 out of 5
following a purchase from 02/02/2026
The order was a bit long but it arrived very well protected, the only thing is that the plush did not look like the picture I had seen but it's okay because I also wanted it in this version
Translated reviews