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A
Rating: 5 out of 5
All is ok
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 324 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 2, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
very friendly advisors - patient and responsive to sometimes confusing requests
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A
Rating: 5 out of 5
all ok
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A
Rating: 3 out of 5
A little disappointed but I inadvertently did not note that the model was in cardboard. Otherwise satisfied with the shipping and protection of the product.
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A
Rating: 5 out of 5
Very fast delivery. Everything is perfect, I recommend it.
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V
Rating: 5 out of 5
This is the first time I’ve never used his business and I am quite pleased with the results. They have excellent products and they ship quickly. Highly recommend this company
V
Rating: 5 out of 5
Order was received quickly at a fair price and arrived safely. Will definitely order again in future.
V
Rating: 5 out of 5
1st class service well packaged good to deal with
A
Rating: 2 out of 5
Waiting 3 MONTHS for this order may be a bit long...
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Response from 1001hobbies
Hello, Thank you for your comment and we apologize for this incident. Our customer service will get back to you by email as soon as possible.
Wishing you a nice day, 1001hobbies customer service.
Wishing you a nice day, 1001hobbies customer service.
V
Rating: 5 out of 5
Excellent price for model kit and an easy international purchase with very fast delivery, very pleased with everything, thank you.
G
Rating: 5 out of 5
As expected
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A
Rating: 5 out of 5
Top reliability
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A
Rating: 5 out of 5
quick service complete kit
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G
Rating: 5 out of 5
Quick delivery with traceabilty. Item as described.
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V
Rating: 5 out of 5
Perfect!
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A
Rating: 5 out of 5
Very good fast delivery
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V
Rating: 5 out of 5
I AM VERY PLEASED WITH THE SERVICE.
Prompt, efficient, sensible postage charges, and good communication.
Prompt, efficient, sensible postage charges, and good communication.
A
Rating: 5 out of 5
fast delivery, great choice of models and competitive prices, the site is top-notch!
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V
Rating: 5 out of 5
Fast shipping and everything in good order as described
V
Rating: 5 out of 5
Delivered complete and in a timely fashion.
G
Rating: 5 out of 5
Perfect communication, fast delivery and first class quality of products delivered. Nothing but praise! Very satisfied customer, thank you for that. Axl
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V
Rating: 3 out of 5
Product was as described and arrived quickly. I did however have problems with the VAT being charged twice on my order. Customer services were unable to rectify so in the end I had to claim the VAT back from the HMRC myself. All in All the product ended up being competitively priced, but the work to get the VAT rectified was abit of a pain.
A
Rating: 5 out of 5
Fast and professional
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V
Rating: 5 out of 5
Everything worked great and promptly
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V
Rating: 5 out of 5
Everything is ok.
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V
Rating: 5 out of 5
Very good!
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A
Rating: 5 out of 5
I am very satisfied with the extent of the catalog and also with the overall quality of the service. I had an experience of SAV treatment with exchange of goods and I lived it positively thanks to the good reactivity of Monique.
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A
Rating: 5 out of 5
very clear and complete site small parcel delivered to letterbox it's perfect
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A
Rating: 5 out of 5
wide choice of models, fast delivery and well-designed packaging to prevent breakage.
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C
Rating: 5 out of 5
Good navigation, easy payment and good shipping communication. Arrived on time, very satisfied with the purchase and with the post office.
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V
Rating: 5 out of 5
Always correct and punctual. You can buy very rare plastic kits there. Very satisfied!
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A
Rating: 5 out of 5
Reactivity following an oversight in a delivered order
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G
Rating: 5 out of 5
Excellent, wide selection, fast shipping and stuff in great condition!
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C
Rating: 5 out of 5
Excellent assortment, fast and correct shipping.
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V
Rating: 5 out of 5
Easy ordering process, the company is not UK based but you can get hold of them over the phone should you need to.
V
Rating: 5 out of 5
Good service and timely delivery considering the Atlantic crossing. Well stocked with the latest and older, hard to find items. All of the resin components were intact even though the packaging was torn open on opposite corners. Everything was accounted for so I’m happy and will be a repeat customer.
V
Rating: 5 out of 5
I am very happy to get this kit it is not easy to do find, most kits are single setters this masking is nice to have
V
Rating: 5 out of 5
I am very happy with my purchase
A
Rating: 5 out of 5
Very efficient team that solved my problem
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V
Rating: 5 out of 5
Excellent!! Great selection. Had what I was looking for, super easy to order and shipping was fast.