Customer reviews of 1001hobbies

4,2 /5

Based on 40 323 published reviews

5 25,4k 63% 4 6 445 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié

Published on 09/05/2021 à 17h29 following a purchase from 27/04/2021

RAS - perfect, as always.

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Geverifieerde Koper

Published on 09/05/2021 à 16h24 following a purchase from 29/04/2021

Thought I ordered a wooden reel about a meter in diameter.
Apparently I misread the size. Bit of a shame

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Acheteur Vérifié

Published on 09/05/2021 à 16h15 following a purchase from 24/04/2021

The parcel delivered did not contain my order. In addition, access to the return and contact with the service is impossible.

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Response from 1001hobbies Published on 10/05/2021

Mr Lahouze, Thank you for your comment. We would like to inform you that we are waiting for the return parcel, and that we will ship the correct reference. Please accept our apologies for any inconvenience this may cause us.
Thank you for your feedback. Sincerely, 1001 hobbies customer service.

Comprador Verificado

Published on 09/05/2021 à 15h58 following a purchase from 02/05/2021

Very useful Very good

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Acheteur Vérifié

Published on 09/05/2021 à 15h20 following a purchase from 17/04/2021

well-designed site good delivery tracking quality product

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Acheteur Vérifié

Published on 09/05/2021 à 11h12 following a purchase from 23/04/2021

Neatly packaged, always a pleasure to buy from.

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Acquirente Verificato

Published on 09/05/2021 à 10h46 following a purchase from 24/03/2021

Order dated 24/03/2021 received on 29/04/2021-Italian mail is much more efficient, and anyway, having already finished the model, I no longer needed the requested goods

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Acheteur Vérifié

Published on 09/05/2021 à 09h23 following a purchase from 20/04/2021

Very satisfied with my purchase

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Acheteur Vérifié

Published on 09/05/2021 à 09h14 following a purchase from 26/04/2021

Easy to find what you want

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Acheteur Vérifié

Published on 09/05/2021 à 09h03 following a purchase from 26/04/2021

very well

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Acheteur Vérifié

Published on 09/05/2021 à 08h32 following a purchase from 01/05/2021

good, correct, fast. You can order with complete peace of mind

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Acheteur Vérifié

Published on 08/05/2021 à 21h48 following a purchase from 26/04/2021

Fine

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Acheteur Vérifié

Published on 08/05/2021 à 21h42 following a purchase from 30/04/2021

very good

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Acheteur Vérifié

Published on 08/05/2021 à 21h40 following a purchase from 23/04/2021

very good

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Verifizierter Käufer

Published on 08/05/2021 à 20h57 following a purchase from 26/04/2021

Everything was very clear and well structured.

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Acheteur Vérifié

Published on 08/05/2021 à 20h19 following a purchase from 30/04/2021

gift received quickly and correctly

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Comprador Verificado

Published on 08/05/2021 à 20h18 following a purchase from 01/05/2021

My experience with you has been excellent in all aspects, thank you for your efficiency.

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Verified Buyer

Published on 08/05/2021 à 20h00 following a purchase from 02/05/2021

Service is good! Shipping can be expensive!

Geverifieerde Koper

Published on 08/05/2021 à 19h15 following a purchase from 04/05/2021

Fast delivery lots of choice

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Verified Buyer

Published on 08/05/2021 à 18h30 following a purchase from 25/02/2021

Excellent service, items packaged in good order to protect them in post, recommended company to buy from

Acheteur Vérifié

Published on 08/05/2021 à 18h11 following a purchase from 30/04/2021

Second order was quick and trouble-free.

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Verified Buyer

Published on 08/05/2021 à 17h24 following a purchase from 05/05/2021

Just started using 1001 hobbies all good

Verified Buyer

Published on 08/05/2021 à 16h32 following a purchase from 04/04/2021

The stuff I ordered was ok But the delivery time was slow even allowing for the current problems. I had not realised that it was coming from France.

Verified Buyer

Published on 08/05/2021 à 14h28 following a purchase from 27/04/2021

Comprehensive and easy to use.

Acheteur Vérifié

Published on 08/05/2021 à 13h46 following a purchase from 25/04/2021

Fast delivery, order conforms, very good follow-up

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Verified Buyer

Published on 08/05/2021 à 12h19 following a purchase from 24/04/2021

Great selection of products on the site and excellent service. I would highly recommend using 1001 hobbies from my first experience purchasing from them.

Acquirente Verificato

Published on 08/05/2021 à 11h53 following a purchase from 26/04/2021

Very professional, great

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Verified Buyer

Published on 08/05/2021 à 11h24 following a purchase from 30/04/2021

Really easy to follow website, found exactly what I was looking for, paying and shipping was brilliant and super fast too, brilliant prices, will definitely use again, thank you.

Verified Buyer

Published on 08/05/2021 à 10h34 following a purchase from 03/05/2021

In words, excellent.

Verified Buyer

Published on 08/05/2021 à 10h08 following a purchase from 05/04/2021

Sent me the wrong product and haven’t responded to my email querying the incorrect order.

Response from 1001hobbies Published on 12/05/2021

Hello,
Thank you for your comment. We regret this incident and apologize to you. Our customer service team will be happy to assist you.
see you soon
https://www.1001hobbies.co.uk/

Acheteur Vérifié

Published on 08/05/2021 à 09h58 following a purchase from 23/04/2021

I recommend this site for your purchases. Very fast shipping, very well packed and good price.

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Verified Buyer

Published on 08/05/2021 à 08h59 following a purchase from 09/04/2021

Very poor service.Ordered some little bottles of acrylic paint a month ago and still haven’t received it.If I had known it was out of stock, I would have never ordered it.Building project severely delayed.

Verified Buyer

Published on 08/05/2021 à 08h34 following a purchase from 05/05/2021

Had issue with payment but I think this was down to PayPal and not 1001 Hobbies. Was resolved and 1001 replied to my e-mail to them. Gave me an ETA for ordered item so no complaints. Happy so far!

Acheteur Vérifié

Published on 08/05/2021 à 08h29 following a purchase from 24/04/2021

Perfect

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Verified Buyer

Published on 08/05/2021 à 08h28 following a purchase from 06/05/2021

Great communication and great service.

Verified Buyer

Published on 08/05/2021 à 07h24 following a purchase from 02/04/2021

Delivered on time.

Verified Buyer

Published on 08/05/2021 à 03h30 following a purchase from 25/02/2021

Always satified with prompt shipping and value pricing. Two thumbs up!

Verified Buyer

Published on 08/05/2021 à 02h58 following a purchase from 20/02/2021

A first class service with very competitive prices

Verified Buyer

Published on 08/05/2021 à 00h06 following a purchase from 11/03/2021

kept informed all the way through the transaction, only downside was the carrier
Monique was an absolute treasure to deal with

Verified Buyer

Published on 07/05/2021 à 23h56 following a purchase from 25/04/2021

Perfect !