Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 322 published reviews
5 25,4k 63% 4 6 445 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/04/2021
The can of green paint is very thick ????
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 16/03/2021
pretty much anything inherent to modeling and beyond can be found, shipping a little slow but average.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/04/2021
Responsive team. I sent an email to customer service with a specific request about my order. They responded to my request in less than two days. I appreciate this professionalism.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/03/2021
no problem for this order, which corresponds perfectly to my request
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2021
Impeccable product and very good quality, very serious, fast delivery. Reliable at all levels.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2021
super papide...nikel!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 06/04/2021
Great price and great service.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 30/03/2021
Good and fast delivery no complaints
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 07/04/2021
Navugatiin is not that great.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2021
Arrive quickly and smoothly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/03/2021
Professionalism and responsiveness
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/04/2021
Received quickly and very happy with my purchase.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2021
Excellent service!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2021
I am 100% satisfied with my purchase from you.
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 25/03/2021
They have taken a long time to send. And they repeat the messages asking for a transfer that from the first moment I already informed them of what was happening and they keep repeating it, it seems that they do not read them.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2021
arrive quickly without prblm
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 30/03/2021
Delivered what was ordered and good information on delivery times
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 06/04/2021
Clear and uncluttered. good search facility.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 30/03/2021
Order was quickly placed and quickly delivered
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/03/2021
Hello, fast shipping RAS
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2021
careful service, fast delivery, nothing to say, I recommend
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Verified Buyer
Rating: 5 out of 5
following a purchase from 30/03/2021
Shipped in a timely manner, very good rates for international shipping. Package arrived in pristine condition even sooner than expected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2021
Fast delivery
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 07/04/2021
never order products that are not immediately available - delivery times are not respected
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
Good day 1001hobbies customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/03/2021
Always well served
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/02/2021
Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2021
perfect
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/03/2021
Processing and shipping time a bit long for 2 small items... 11 days waiting time 2 days delivery time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/03/2021
Beautiful work, easy to assemble
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2021
Wide range of products and on-time delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/03/2021
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2021
Very good product
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 13/03/2021
Too complex to offer something to someone: the parcel arrives, but in the sender's name. I'm still waiting for a reply to my chat and e-mail requests for help. It's a shame, the catalog is great...
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
Good day 1001hobbies customer service.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 20/03/2021
I've been waiting 30 days. Part of my order is still missing. It's pretty amateurish.
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Response from 1001hobbies
Thank you for your e-mail. We would like to inform you that we sent you an e-mail on 9/04/21 to inform you that we were splitting your order in two, in order to send you, at no extra cost, the products in stock.
Thank you for your understanding, 1001hobbies customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2021
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2021
fine ok
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/03/2021
I was able to track the progress of my order and finally receive my high-quality products within a very reasonable time.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 27/03/2021
Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/03/2021
formidable
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Verified Buyer
Rating: 5 out of 5
following a purchase from 13/03/2021
Always a positive experience dealing with 1001 Hobbies. Great customer service and a wide selection of products. Two thumbs up.
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