Customer reviews of 1001hobbies

4,2 /5

Based on 40 321 published reviews

5 25,4k 63% 4 6 445 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié

Published on 09/04/2021 à 15h41 following a purchase from 28/03/2021

very well packed

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Acheteur Vérifié

Published on 09/04/2021 à 15h02 following a purchase from 03/04/2021

perfect

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Verified Buyer

Published on 09/04/2021 à 15h00 following a purchase from 29/03/2021

I was not informed that my order for £291 was not being sent from the uk warehouse, but it was coming from franc , which then cost me £ 63 in inport tax and handling
charges on top of my £291 if I had known I would not have made the purchase

Response from 1001hobbies Published on 16/04/2021

Sir,
We are sorry for the inconvenience, but this information is indicated in large red letters on the confirmation basket.
We regret that you did not see this information,
Sincerely,
1001hobbies customer service

Acheteur Vérifié

Published on 09/04/2021 à 14h51 following a purchase from 05/04/2021

the site, very good and the delivery, time and packaging perfect

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Acheteur Vérifié

Published on 09/04/2021 à 14h40 following a purchase from 09/02/2021

Deliveries a little long but very good after-sales service.

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Verified Buyer

Published on 09/04/2021 à 14h28 following a purchase from 31/03/2021

The internet site is very good easy to navigate. The delivery was on time I was contacted every step of the. way and the kit was brilliant. I would not hesitate to use this company again.

Acheteur Vérifié

Published on 09/04/2021 à 13h39 following a purchase from 02/04/2021

.tres bien

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Acquirente Verificato

Published on 09/04/2021 à 11h50 following a purchase from 16/03/2021

Perfect.

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Acheteur Vérifié

Published on 08/04/2021 à 23h40 following a purchase from 26/03/2021

The order was delivered quickly but due to a problem with the item ordered (an important part of the model was missing) I was unable to contact customer service online. No reply to my e-mail....

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Acheteur Vérifié

Published on 08/04/2021 à 23h19 following a purchase from 21/03/2021

1001hobbie.fr services are very good, the company is serious, the delivery is fast and the products are well packed and protected to avoid any damage during shipping. Perfect My opinion is the models purchased are very different. Mastercraft Hobby kit produces the most horrible models I've seen since I started building airplane kits. The old Airfix and Frog kits from the early '60s were splendid next to these three sketchy representations of the Tiger. Lousy engraving, no detail at all, decals fit for the garbage can. Only the box is good enough not to crush. Don't waste your money on this. Wait until the end of the year to buy the Revell kit, which will be released again, but will probably not offer the Spanish and Australian versions. I'm sorry to be so negative, but to offer such quality in 2021 is frankly making a mockery of model makers. Buying on the net is great for choice, but exposes the buyer to similar disillusionment because seeing it before buying can only make you give up on such a purchase.
1001hobbies is of course not responsible for this. Kind regards.

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Comprador Verificado

Published on 08/04/2021 à 20h41 following a purchase from 29/03/2021

The shipping was a little slow and the product after comparing was quite expensive.

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Acheteur Vérifié

Published on 08/04/2021 à 19h13 following a purchase from 05/04/2021

Fast and accurate delivery. The products are great!

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Acheteur Vérifié

Published on 08/04/2021 à 19h08 following a purchase from 28/03/2021

Received quickly, well packaged, nothing to complain about, thank you P.

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Acquirente Verificato

Published on 08/04/2021 à 13h31 following a purchase from 29/03/2021

All perfect!!! THANK YOU

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Comprador Verificado

Published on 08/04/2021 à 12h33 following a purchase from 25/03/2021

Great variety of products , prices are not the best but it compensates for what I look for I find it on these websites .
I would improve delivery times and fine tune the prices.
Otherwise perfect.

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Acheteur Vérifié

Published on 08/04/2021 à 10h52 following a purchase from 14/03/2021

Pleasant site and perfect delivery

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Verified Buyer

Published on 07/04/2021 à 22h05 following a purchase from 02/03/2021

Quick and efficient. Excellent experience with this store.

Acheteur Vérifié

Published on 07/04/2021 à 21h41 following a purchase from 28/03/2021

Delivery time much longer than advertised, even though I paid extra. No reply by e-mail when I tried to cancel my order seeing that it was taking so long.

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Response from 1001hobbies Published on 09/04/2021

Hello Mr Haffar, Thank you for your comment. We are sorry, but after checking, we did not receive your e-mail. We regret this situation, and apologize for the delay in processing your product.
Sincerely, 1001hobbies Customer Service

Acheteur Vérifié

Published on 07/04/2021 à 17h24 following a purchase from 09/03/2021

Wide range of products

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Comprador Verificado

Published on 07/04/2021 à 15h50 following a purchase from 26/03/2021

Management of the order and delivery in due time and form. Everything went well.

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Verified Buyer

Published on 07/04/2021 à 15h06 following a purchase from 24/03/2021

Shipped quickly.

Geverifieerde Koper

Published on 07/04/2021 à 12h16 following a purchase from 30/03/2021

Good value for money. Pity that unavailable products are displayed in search results. Order was over 1 1/2 weeks in transit, which I really find too long, tried to contact, no options except email (which was not responded to) and do not hide behind "that's because corona" because my order via another puzzle website, which was also delivered by postnl.nl did arrive after 1 day ... So moderately enthusiastic...

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Acheteur Vérifié

Published on 07/04/2021 à 11h28 following a purchase from 21/03/2021

Fast and careful delivery. Game is in perfect condition

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Comprador Verificado

Published on 07/04/2021 à 10h12 following a purchase from 19/03/2021

All very well.

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Verified Buyer

Published on 07/04/2021 à 00h00 following a purchase from 12/03/2021

It is great that my order arrived on time. I am very pleased with your information and interest.

Geverifieerde Koper

Published on 06/04/2021 à 20h49 following a purchase from 21/03/2021

Delivery taking longer than expected

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Acheteur Vérifié

Published on 06/04/2021 à 10h48 following a purchase from 30/03/2021

always perfect

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Acheteur Vérifié

Published on 06/04/2021 à 10h44 following a purchase from 31/03/2021

Fast delivery. Very easy to understand website. My son is delighted

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Verifizierter Käufer

Published on 05/04/2021 à 23h14 following a purchase from 19/03/2021

Rare model kit at a very fair price. Fast shipping in good packaging. I am extremely satisfied.

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Acheteur Vérifié

Published on 05/04/2021 à 22h10 following a purchase from 24/03/2021

Fast delivery, reliable team

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Acheteur Vérifié

Published on 05/04/2021 à 21h54 following a purchase from 24/03/2021

Superbly packaged spray cans

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Acheteur Vérifié

Published on 05/04/2021 à 21h49 following a purchase from 17/03/2021

Charcoal arrived in several pieces, I wrote but no return. Delivery rather long but the rest of my purchases are ok... I would not recommend this site.

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Acheteur Vérifié

Published on 05/04/2021 à 20h16 following a purchase from 30/03/2021

Top! Fast! Care! Choice! Thanks +++!

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Acheteur Vérifié

Published on 05/04/2021 à 14h57 following a purchase from 31/03/2021

!!!!

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Acheteur Vérifié

Published on 05/04/2021 à 14h28 following a purchase from 31/03/2021

Everything was perfect, from order to delivery.

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Geverifieerde Koper

Published on 05/04/2021 à 13h35 following a purchase from 26/03/2021

clear site, fast delivery, comes from France

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Verified Buyer

Published on 05/04/2021 à 13h17 following a purchase from 29/03/2021

Great communication and fast despatch time.
Many thanks.

Acheteur Vérifié

Published on 05/04/2021 à 09h41 following a purchase from 17/02/2021

As always, everything went smoothly.

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Verifizierter Käufer

Published on 04/04/2021 à 23h30 following a purchase from 21/03/2021

Super

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Acheteur Vérifié

Published on 04/04/2021 à 21h35 following a purchase from 01/04/2021

Received very quickly, very professional, well done.

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