English 
A
Rating: 5 out of 5
All ok
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 321 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 2, 3 and 5 stars
Reset filtersV
Rating: 5 out of 5
Best
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A
Rating: 5 out of 5
VERY HAPPY WITH YOUR SERVICE AND DELIVERY
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G
Rating: 3 out of 5
adequate, delivery took a little longer than I had hoped
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V
Rating: 5 out of 5
Quick delivery from Europe again. Great model, not seen many Gotha first world war bombers.
A
Rating: 5 out of 5
seriousness first!
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V
Rating: 5 out of 5
Fast shipping and wide range of models for a good price. Very satisfied
A
Rating: 5 out of 5
Super nothing to report order received very quickly in a package very very well packaged and protected top.
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A
Rating: 5 out of 5
Perfect model and good price French 1st Empire cavalry
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A
Rating: 5 out of 5
Arrived on time, thanks to all the team
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G
Rating: 2 out of 5
Articles fine, but delivery time long and uncertain
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Response from 1001hobbies
Hello, Thank you for your email. We apologize for the delay and believe that this kind of incident is very unpleasant for us.
Thank you for your understanding, Sincerely, 1001hobbies customer service
Thank you for your understanding, Sincerely, 1001hobbies customer service
G
Rating: 3 out of 5
I was specifically looking for a dodge viper body for my electric rc car, and came across many nitro versions I thought I had finally found the right one with you, but was sent a nitro version This was a bit of a disappointment.The shipping and communication were otherwise very well organized, only I understood the French emails very poorly because I do not speak French
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G
Rating: 3 out of 5
When ordering due to computer error, it was unclear who I had ordered from and ended up in the French website
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A
Rating: 3 out of 5
I received the package damaged and crushed. Compared to your shipping rates, which I find a bit expensive, your packaging is not rigid enough. As a result, the products inside are a bit crushed for items I was planning to give as a birthday present in 1 week's time (I hope there won't be any unpleasant surprises when I unwrap the gift).
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A
Rating: 3 out of 5
Too many requests for advice
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G
Rating: 5 out of 5
The original order kept not showing up online in the tracking. After several fine contacts, the shipment was reported as lost. Then I sent a replacement shipment and received it. Only inconvenient is that the customer service does not speak Dutch on the phone.
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G
Rating: 5 out of 5
nice price, fast shipping
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A
Rating: 5 out of 5
Super fast, top package!
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A
Rating: 2 out of 5
Too long to get our order in
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A
Rating: 5 out of 5
site ok for scale model enthusiasts, fast and careful delivery recommended!
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V
Rating: 5 out of 5
Everything went very well. Thank you very much!
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G
Rating: 3 out of 5
Initially not a positive experience, made payment but did not receive an order, later seemed to have been a bug in the system. Unreachable by phone, repeatedly emailed, but that did not provide a solution. Finally got someone on the line, who solved everything nicely. Too bad my son didn't get the promised item to make up for it. Car is super cool though!
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V
Rating: 3 out of 5
Unfortunately it took a long time for the order to be delivered.
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A
Rating: 5 out of 5
No problem for this order
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A
Rating: 5 out of 5
Perfect, fast delivery, lots of choice, I recommend
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A
Rating: 5 out of 5
Very good.
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V
Rating: 3 out of 5
Figure was unfortunately no longer in its original packaging and has color abrasion. Too bad.
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A
Rating: 5 out of 5
no problems to report
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A
Rating: 5 out of 5
Order perfectly executed and shipped very quickly, perfect!
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Very satisfied
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A
Rating: 5 out of 5
no problem
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A
Rating: 5 out of 5
Everything is perfect!
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A
Rating: 3 out of 5
Late delivery.
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A
Rating: 5 out of 5
Everything in order and very fast delivery
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A
Rating: 5 out of 5
Perfect. Thank you
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A
Rating: 5 out of 5
I'm always happy with my orders and the advice I get when I ask for information. Very recently I was blown away by the responsiveness of customer service for a refund request for a duplicate order. Hats off to them. Don't change a thing. Sincerely
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V
Rating: 5 out of 5
Tres bien, merci beaucoup
A
Rating: 5 out of 5
Very friendly and professional welcome on the phone. Site ok.
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A
Rating: 5 out of 5
Second order , no problem to report .
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