Customer reviews of 1001hobbies

Perfect. Order received in 72 hours, very well packaged.

For a first contact, with your site, which by the way is well supplied, and clear, my order was carried out, without worries, fast, conform, I will remember you for a next order, cordially.

on-time delivery, well-packaged items, parcel tracking. Perfect

I ordered decals, several orders: very poor quality for a delay of 2 months for one of the orders. I threw money out the window and illusions.

The catalog is very extensive and specialized and the service is very good. Very satisfied.

Satisfied with the products, but the delivery did take a very long time. Was beginning to think I had booked on a fake account and could whistle for the products ordered. An email that there is a delay will not be bad for delivery problems.

Let's see if we can fix the opinion-giving spam, you're not paying me to have to bother me this way.

Delivery on time, careful packaging.

0everything wonderful

Wide choice and fast delivery.

great service, fast

VERY GOOD , REPEAT!!!!!!

Fast and careful I recommend, in a short time I intend to place an order again.

Perfect delivery.

Thank you for the welcome, the advice and the speed of delivery, I am very satisfied.

No telephone contact. It's a pity, because the service isn't very friendly.

Real good information about the proceeding of the order.

Everything is fine, gladly again.

Fast, efficient service.

Compliant order, fast delivery, in these chaotic times, well done!

Very good, the items I received arrived in record time!

Very late delivery and model ordered and paid for missing = Curtiss P 40 M

The order worked perfectly and the goods are also exactly as ordered. I can recommend 1001hobbies.

I placed the order on 01/29/2021 and it consisted of this item along with two others, which they did have in stock. After more than 15 days, I requested the shipment and they explained to me over the phone that the P-38 armament item would not be received from the supplier until March. I then demanded that they send me the other two, and you proceeded to divide the initial order into two parts. I finally completed receipt of the order a few days ago, almost two months after the initial order. Very poor communication and transparency on your part. I am sorry for this.

This order has travelled quickly even faster than forecasted. However, I paid for a normal posting which makes all the difference vs the free post that is not tracked which with my previous order is 6 weeks and counting.

Super site, fast delivery and well protected, I recommend

Good products

A little pricey compared to other online (or sometimes physical) stores, but does the job and does it well.

Super fast and well packaged thank you

Product as per description.Very welcome

Site deserved more details on products. Prices a little high. Expensive delivery costs with long lead times.

Good service and received in the expected time

I used 1001hobbies for the first time and I think there service is excellent the goods arrived quick and the shade I ordered was 100% correct

I found the 1001hobbies site very easy to navigate & when I saw a kit that I was really wanting to purchase at a good price, I saw this one.
I completed the purchase, including opening an account, very quickly on 3rd March, & waited for delivery.
As this is the most expensive kit that I have ever bought, (I have in the past with other suppliers, purchased & paid the cost of the kit as advertised on the website).
There was nothing on the order form I could find that informed me of any other costs. (billing informed me that tax was included within the price).
After 5 working Days, I contacted 1001hobbies by Email for an update & was informed that it would be shipped within 2 to 3 Working days. (that was fine).
I tried using the Tracking Facility on the website (typing in my Order Number), but that didn't work.
On the 17th March I received an Email from the Carrier informing me that the package was on its way.
On the 23rd March, I received a letter from "Parcel Force" informing me that a VAT charge + Clearance Fee was required to release this package.
I Emailed 1001hobbies & tried to use the "Support" facility on the website.
This only informed me that it would be answered "soon", (other websites can have an online chat available).
As I didn't receive an answer by 24th March, I contacted "Parcel Force" & paid the extra charges.
The kit was delivered on the 25th March.
What an excellent model, really pleased with it.
My reason for only giving 3 Stars is due to the "Not being aware the extra charges required to have this delivered",& taking 16 Working Days for it to be delivered.
I have received an Email from 1001hobbies on the 26th March, informing me that due to BREXIT, orders over GBP132 are subject to taxes requested by customs.
There is NOTHING that I could find on the Purchase Order informing me of this, even though in the same Email informs me that this information is indicated on the summary of my basket.
I have since tried to find this & still cannot find it.
My comment to 1001hobbies is, Please make this visible in UPPER CASE & HIGHLIGHTED, as you do for the "COVID HEADLINE ON DELIVERIES".
As I know this information now, I will take this into account, if I use 1001hobbies again in the future.

Everything was very easy and that I am not very good with new technologies. I easily found what I was looking for and the payment without problems also arrived very soon sure I will repeat the experience of buying in 1oo1 hobbies.

Fast and impeccable delivery. Excellent value for money. I will definitely repeat and recommend to my friends.

Excellent and fast service good day

everything was perfect

They have answered my inquiries.

Gladly again