Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 321 published reviews
5 25,4k 63% 4 6 445 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/03/2021
fine
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/03/2021
Very good
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 16/03/2021
A great part! Everything in perfect order!
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2021
Serious, fast and efficient
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/02/2021
The Ugears 3D mechanical butterfly puzzle is poorly made. The pieces don't fit, even after sanding and lubricating. After 3 hours of work, we broke several pieces and couldn't complete the assembly. Assembly of the Wooden City mystery box is not yet complete, but I'm satisfied so far. The instructions are clear, the parts detach easily from the brackets, and the pieces fit together quite easily. The only drawback is that it's much smaller than the photo.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 31/01/2021
More than half of the order was unavailable, and the notification period was far too long. What's more, some of the items available and therefore delivered were directly linked to the unavailable part of the order: I wouldn't have ordered them if I'd known the rest would be unavailable. Benefiting from a credit note, I placed another order, only the payment was additional to the credit note, and I had to pay additional delivery charges. The unavailability procedure clearly needs to be reviewed. On the other hand, the quality of the articles and packaging remains impeccable.
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Response from 1001hobbies
Mr DURANSON, Thank you for your comment. We regret that this experience did not go well and we have informed our services. We regret this comment and apologize to you.
Sincerely, 1001hobbies customer service.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/03/2021
is not exactly what the image suggests
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/02/2021
Superb
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 08/03/2021
good day to all i started a few months ago ha use this supplier. apart from the second shipment with some problems. i can say that it is a good service. i kindly ask for the next orders that the shipped packages are with neutral packaging. seen the last arrival was slightly open. kind regards Claudio B.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2021
Always satisfied, lots of choice and fast delivery.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 15/02/2021
Excellent
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Verified Buyer
Rating: 5 out of 5
following a purchase from 10/03/2021
Very good selection of hobby products, and fast service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2021
Very well-stocked.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 15/02/2021
Site easy to use. Product (Revell) up to standard and very well priced, especially as it includes postage from France. Order was turned round very quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/03/2021
A site where it is easy to order. Simple and explicit. Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2021
As ordered
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2021
TRES BIEN MERCI BEAUCOUP P .
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/03/2021
Very good site delivered quickly and efficiently a little expensive but worth the detour
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/03/2021
Fast and I found everything I was looking for on this site ....
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2021
Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2021
Very good service, nothing to say and very responsive. I will continue to shop here.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/03/2021
The delivery time was unexpectedly extended, but I was well informed and followed up, and the service was impeccable. The products were compliant, top-notch.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/03/2021
Fast delivery and quality product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2021
Very satisfied with the attentiveness and responsiveness of the people reached by telephone.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2021
No problem
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/02/2021
Delivery was very fast. The package was very well put together. I am very satisfied with my order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2021
good products fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2021
speed and conformity of the order i recommend this site
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 24/02/2021
excellent service for both the timing of shipping and the quality of the items sent.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2021
Game received in very good condition, on time and perfectly packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/03/2021
Very good service thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/03/2021
top!
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 12/02/2021
.....
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 18/02/2021
Order received correctly. The website could be a little more intuitive.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 02/02/2021
item in perfect conditions and quick delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2021
Satisfied with delivery progress messages. Package arrived on time and in good condition.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 13/03/2021
excellent service
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/01/2021
not too bad on the whole but for the delivery time it's not great moreover the prices are not the best nothing to say for the choice and for the packaging delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/02/2021
The downside is the Mondial Relais carrier. On the website, the delivery time is announced as 4 to 6 days. I was delivered in 25 days after no less than 3 telephone reminders. It's 1001Hobbies that's responsible for choosing a ... To be improved
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 12/03/2021
Everything perfect
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
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