Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 319 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 2, 3 and 5 stars

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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 07/02/2021
Fast delivery and first class quality. Very good
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 02/01/2021
Very slow delivery made several requests for information order fulfillment without getting response.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 27/02/2021
ORDERED AND DELIVERED WITHOUT ANY PROBLEMS
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 16/02/2021
Fast delivery, article TOP, price/performance ok for me, many thanks
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
A
Acquirente Verificato
Rating: 3 out of 5
following a purchase from 10/02/2021
Kindly the kit was sent to me as a replacement for another no longer available. The kit box was damaged but, fortunately, no parts were missing.
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 20/01/2021
For certain products, the time to ship was longer than indicated resulting in a long time to ship.
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 07/02/2021
Unfortunately the delivery was incomplete. Only two of the 3 items ordered were delivered. There was neither an explanation nor any contact.
Sad!
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time to @ soon https://www.1001hobbies.co.uk/
A
Acquirente Verificato
Rating: 2 out of 5
following a purchase from 01/03/2021
Unacceptable delivery delays! First order never received.... second shipment received after long wait (almost two months).
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 23/02/2021
Wide range of references and good service, as well as excellent product availability.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 28/02/2021
Everything perfect in just 4 days I had the order, very well packaged and with what I asked for.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 25/02/2021
Despite the pandemic this purchase went great, by the way they emailed me every day to see where my order was. Tracking it is super easy, great service (aside from the negative reviews about it in my opinion unfounded) so I definitely still buy what I'm interested in for my hobby. Congratulations
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 16/02/2021
everything packed very nicely
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Verified Buyer
Rating: 5 out of 5
following a purchase from 07/02/2021
Was actually very impressed. Such a ridiculously low price that I thought it was a scam, but it wasnt and it was delivered quickly. Can't argue.
Response from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 18/02/2021
Perfect
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 10/02/2021
Very fast shipping and the forecast of how long it will take to have stock of out of stock products is very accurate.
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Geverifieerde Koper
Rating: 2 out of 5
following a purchase from 16/02/2021
I sent an email because I am dissatisfied with the delivery, but so far no response. No Dutch construction description. No good explanation of the contents. bundles of laths but no explanation of what they are for.
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
V
Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 06/02/2021
Best
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
V
Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 06/02/2021
Everything was fine!
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 11/02/2021
Assortititi,accurati,veloci nonostante il periodo Grazie
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 26/02/2021
Goods ordered 26/02--received 16/03, which seems great to me counting the pandemic issues. Very well made models and wide selection at competitive prices. Highly recommended!!!
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 03/02/2021
Delivery was good and fast.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 12/02/2021
clear, good structure, you quickly find what you are looking for.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 10/02/2021
The store is fantastic
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 18/02/2021
Uncomplicated and fast
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 01/03/2021
In perfect condition and on time
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 03/03/2021
There has been an error in one of the articles. I sent them an email two days ago and am still waiting for a reply.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 01/03/2021
Navigation is fine, delivery is good, reasonable service
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 22/01/2021
Beyond the somewhat long delivery time, Unfortunately an item delivered does not match what I ordered.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 15/02/2021
Construction box well received
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 28/02/2021
beautiful figures, fast shipping
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 26/02/2021
great offer and great delivery, often used
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time to @ soon https://www.1001hobbies.co.uk/
V
Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 11/02/2021
Fast shipping, top goods, everything perfect !!!
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time to @ soon https://www.1001hobbies.co.uk/
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 22/02/2021
Everything super
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 15/02/2021
Site of very well stocked and easy to navigate, I had no difficulty finding the items I needed and ordering. Registration and purchasing procedures are very easy and quick. Very timely delivery with proper packaging, items delivered fully match the seller's descriptions and are in excellent condition.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 27/12/2020
All very well many thanks!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 24/02/2021
Very good service. Sold the items at a very good price, actually better than anywhere else (including postage) that I could find in the UK. Communications from them were excellent, continually kept me updated about the status of my order from start to finish. And very quick delivery as well, far quicker than I expected bearing in mind the current virus/Brexit/postal situation. I was very impressed with 1001 and wouldn’t hesitate to shop with them again. Highly recommended.
Response from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
G
Geverifieerde Koper
Rating: 2 out of 5
following a purchase from 02/02/2021
Incredibly long delivery time.
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
G
Geverifieerde Koper
Rating: 2 out of 5
following a purchase from 29/01/2021
Far too long delivery time and insufficient communication about it
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
G
Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 20/02/2021
Fast shipment and great item.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/03/2021
It's a gift and I'm happy about it.
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Response from 1001hobbies

Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service