1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Thank you to 1001 model kits for the Supermarine S6 seaplane kit I ordered. Every thing came as described and was delivered safely by Hermes. I will look forward to building this kit as I have not built one of these before. Thanks to all concerned for a great service.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 10/12/2020
Have ordered twice with this company. Awaiting the second order now. First time of ordering from out of England. First order arrived well packaged and in good time. Will definitely use them again.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 10/12/2020
Good to deal with
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 10/12/2020
Everything as ordered and on time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2020
Fast and careful delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2020
fast delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/12/2020
very slow delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2020
Very good order quickly shipped and a lot of ch
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2020
Bonjour oui toujours satisfait de vos services !!!!!! Good luck to all the team and I hope to order soon on your site !!!!! Despite the dispute I wish you all a happy new year.... cordial
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/12/2020
No problem with the order but the delivery took far too long. More than a month is not right...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2020
I am very satisfied. Fast and careful delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2020
competitive price and on-time delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2020
Neat packaging and very fast shipping. This product lives up to my expectations. The quality is spot on.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2020
Fast delivery
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 10/12/2020
I'm giving it 2 stars because the product seems fine, but the packaging needs to be improved! A huge cardboard box for 1 small box lost in the middle of plastics is excessive and not environmentally friendly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2020
No problems at all. Delivery on time
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Verified Buyer
Rating: 5 out of 5
following a purchase from 10/12/2020
Product bleek na 3 weken niet op voorraad te wezen/ niet leverbaar te zijn waarbij eerder verteld werd dat het onderweg was en de week na besteldatum zou worden verzonden. Helaas is de webshop onbereikbaar per telefoon en krijg je vreemde half franse e-mails terug wanneer je contact zoekt. Nu bleek dat mijn bestelde product niet geleverd kon worden kreeg ik eerst een mail met 3 opties: annuleren en geld retour een credit of een alternatief product. Na gemaild te hebben dat ik de order graag gecancelled zie en mijn geld retour krijg. Vervolgens komt er een nieuwe mail binnen waarbij de optie tot terugbetaling van de bestelde goederen is weggehaald maar geen response op mijn eerder gestuurde e-mail.. beetje apart. Al met al tot dusver een slechte ervaring en mijn geld nog niet retour ik vermoed dat dit een ongoing story gaat worden gezien het stroeve verloop tot nu. Mochten de zaken binnen korte termijn netjes en correct worden opgelost pas ik uiteraard mijn review hiernaar aan.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 10/12/2020
Everything went well. Thank you very much.
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 10/12/2020
I was sent a voucher with a 5% discount by email for my late delivery. I then wanted to place a new order and claim the discount. The discount code cannot be entered or is not known at 1001hobbies. So no new order as the 5% discount promise cannot be claimed. Promises alone are not enough - they should also be kept.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 09/12/2020
I ordered a product which I later found out had to be sourced from elsewhere so there was a delay. I did receive the goods in due course. However, my biggest gripe was the lack of and poor communication throughout. Otherwise ok.
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 09/12/2020
3 stars because very fast delivery is well highlighted on the site.... To me only after reminder and Delivery after more than 3 weeks.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 09/12/2020
I can't write a review when I haven't… I can't write a review when I haven't received my order
Response from 1001hobbies
Mr. Dixon, Thank you for your feedback. We inform you that your package is in transit and has just arrived in the US country. Thank you for your patience, We wish you a merry Christmas and a happy new year. Yours sincerely, Customer care
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Verified Buyer
Rating: 2 out of 5
following a purchase from 09/12/2020
Incredibly slow.I am still waiting for… Incredibly slow.I am still waiting for the Chinese battle tank I ordered in early November.
Response from 1001hobbies
Mr. Christie, Thank you for your feedback. We inform you that we have opened an inquiry with our carrier who will get back to you as soon as possible. We thank you for your patience We wish you a merry Christmas and a happy new year. Yours sincerely, Laure
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2020
As usual: - fast shipping - very well packaged - good follow-up
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2020
order shipped quickly good service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2020
The person I spoke to on the phone was very pleasant and answered all my questions.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2020
The game ordered arrived on time.
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Verified Buyer
Rating: 2 out of 5
following a purchase from 09/12/2020
I can't write a review when I haven't received my order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2020
Parcel received on time Very correct parcel Good su
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2020
Order and deadline
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2020
Excellent order tracking, fast and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2020
Fast, accurate delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/12/2020
If the product is out of stock, it becomes complicated. Review communication with customers...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2020
Transaction Ok. Fast shipping
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 09/12/2020
Well ok great offer but by phone very poorly accessible get a tape to hear but is not transferred
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2020
nothing to complain about
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2020
It's a pleasure to have a team that listens and above all is so responsive and friendly. Thanks again to Laure for her professionalism
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2020
Very well packaged parcel received on time. Parf
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/12/2020
I can't write a review when I haven't... I can't write a review when I haven't received my order
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Response from 1001hobbies
Mr. Dixon, Thank you for your feedback. We inform you that your package is in transit and has just arrived in the US country. Thank you for your patience, We wish you a merry Christmas and a happy new year. Yours sincerely, Customer care
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 09/12/2020
Incredibly slow.I am still waiting for... Incredibly slow.I am still waiting for the Chinese battle tank I ordered in early November.
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Response from 1001hobbies
Mr. Christie, Thank you for your feedback. We inform you that we have opened an inquiry with our carrier who will get back to you as soon as possible. We thank you for your patience We wish you a merry Christmas and a happy new year. Yours sincerely, Laure
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