Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 316 published reviews
5 25,4k 63% 4 6 444 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2020
On-time, careful delivery Paint colors matched to the model in the s kit
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/12/2020
The assembly instructions are not in French. Dommage Model being assembled
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2020
Fast shipping!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2020
Good products .impeccable delivery .packaging OK.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2020
On-time delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/12/2020
Too small for me Too small for me. Very detailed for its size but just too small for what I want or need! Length 2 3/4in. and wing span is 3 3/4 in. It is a very nice model for its size. I will keep it.
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Response from 1001hobbies
Hello, Thank you for this comment on this product. We thank you for taking the time to give us your opinion and regret that it does not suit you! best regards Les service client
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 07/12/2020
Ik heb een bestelling gedaan Ik heb een bestelling gedaan. Ik ontvang een bericht dat ik contact moet opnemen, maar de telefoonnummer op de website werkt niet. Er zou een deeltje van mijn bestelling niet leverbaar zijn, maar het artikel staat nog wel te koop op de website.
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Response from 1001hobbies
Mevrouw Lijen, Bedankt voor je feedback. Onze klantenservice neemt zo snel mogelijk contact met u op. We kijken er naar uit om van u te horen, 1001hobbies klantenservice.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 06/12/2020
Excellent serviceorder delivered on time and excellent seller especially in communications referring to the delivery.I will definitely buy again from him
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 06/12/2020
Excellent timing compliant item
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 06/12/2020
Quick and efficient
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Verified Buyer
Rating: 5 out of 5
following a purchase from 06/12/2020
One of the few stores that had the… One of the few stores that had the product in stock. Ordered it on line Sunday night. Was delivered to my house in western Canada by lunch on Friday.
Response from 1001hobbies
Dear Angie Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 06/12/2020
Smooth communication timely delivery!
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 06/12/2020
Ordered something was in within a week well packaged and everything was exactly as I expected it to be
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 06/12/2020
Clear website fast alloy Top
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2020
Very satisfied! I found all the model paintings I wanted! Fast and accurate shipping! I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2020
excellent interpersonal skills and good advice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2020
nothing to say parcel really well protected pleasantly surprised i will recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2020
Great. Plus case le monter
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2020
Reliability and professionalism. Perfect telephone reception and responsiveness. I'll be recommending
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2020
The product corresponds to my expectations good quality pri
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2020
I found what I was looking for for some of my models. But not for the larger ones. Ordering is simple, clear and fast. Prices were more attractive than with ecommerce companies. Delivery was fast and accurate, and the products I ordered were clearly described.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2020
Nothing to say
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2020
Very good sit
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2020
No complaints. Fast, correct delivery in corrective packaging
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2020
Great choice - easy to access and navigate - correct prices - easy purchasing process - not so easy to navigate from one range to another (model then documentation) a link or proposal related to the model would be a pl
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2020
1st order reasonable price even better than the competition very fast shipping and very serious packaging. Many thanks to your
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2020
Seriousness and responsiveness Product fully complies with description
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2020
Very good products on this site. Lots of puzzles to choose from. Fast and careful shipping. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2020
I particularly appreciated the prompt delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2020
Very large choice of models. Quick turnaround on orders. Well packaged goods
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 06/12/2020
Average, because even though the references were all available and dispatched quickly, order taking was more than laborious (numerous slowdowns and bugs) and the order preparer confused HU022 with HU220, so it wasn't the right color! As there's no shortage of suppliers and COVID boosts online sales know-how, I'm forgetting 1001 maquettes. Dice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2020
fast, compliant shipment
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/12/2020
Very long delivery time...maybe it's related to covid ??? But this is really very long. Otherwise product conforms (Christmas gift so not yet o
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 06/12/2020
Super. Very fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2020
One of the few stores that had the... One of the few stores that had the product in stock. Ordered it on line Sunday night. Was delivered to my house in western Canada by lunch on Friday.
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Response from 1001hobbies
Dear Angie Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 05/12/2020
P-51D mustang. The model I requested was a P-51D mustang and you sent me a P-51c mustang. I was disappointed but satisfied with your step by step process.
Response from 1001hobbies
Dear Mr. Hawkins Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 05/12/2020
The model I requested was a P-51D mustang and you sent me a P-51c mustang. I was disappointed but satisfied with your step by step process.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 05/12/2020
The shipments are very fast but a little expensive. They should make the kits a little cheaper and take into consideration the collectors a little more in the face of the economic issue otherwise.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2020
Super preci
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 05/12/2020
Everything is always great!
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