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Rating: 5 out of 5
Super nothing to say
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 315 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 2, 3 and 5 stars
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Rating: 5 out of 5
Product quickly sent and conforms to my wishes
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Rating: 5 out of 5
Only downside: the packaging leaves something to be desired. I received the delivery wrapped in bubble wrap, the box was crushed and fortunately the contents were intact. It would therefore be advisable to systematically provide cardboard packaging, which would be more practical.
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Rating: 5 out of 5
Super stock always available (not like some) fast delivery with good tracking bravo and thank you continue as Ã
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Rating: 5 out of 5
As described and fast shipping, no worries.
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Rating: 5 out of 5
The model kit arrived safely The model kit arrived safely, in very good condition and in a timely way.
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Response from 1001hobbies
Dear Mr. Ciapalo Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Rating: 3 out of 5
Order on 25.8 the articles are still on (supply from the manufacturer.)
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Rating: 5 out of 5
Order delivered in record time. Thanks again for your professionalism. See you soon for a next order
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Rating: 3 out of 5
I am very moderately satisfied because I ordered 6 aqua colors and received 5 aqua and 1 oil I am not sure to recommend you next time.
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Rating: 5 out of 5
All in line
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Rating: 5 out of 5
Delivered on time.Ras
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Rating: 5 out of 5
Super Very good traceability of the order fast discount received without problem in a week despite an item out of s
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Rating: 5 out of 5
Good quality shipment received on time. No problems
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Rating: 3 out of 5
Order placed 8-20-20202 Order placed 8-20-20202, received 9/10/2020. All items ordered were there. Order was shipped 8/7/2020 All items were in stock. Why wait 7 days before processing the order? Took 8 days to go from France to US. - This is normal. Took 5 days to be delivered. Slow again. I'm giving a 3 out of 5 stars, 1-3 days to make the order and ship it is acceptable. 7 days is not. Shipping cost at 24.00 is way too high. Box was mangled and crushed on one side but everything was OK You could read the contents of the shipping box because it had the invoice with the items clearly readable. One of the dumbest things I've seen. I gave you a fair shot at my business, you took too long and cost too much.
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Response from 1001hobbies
Mr. Lowry Thank you for your feedback. First of all, we would like to apologize for the delay. You will understand that the summer holidays and health protocols slow down order preparations and shipping. Unfortunately, the transport times to the UNITED STATES are still long due to covid-19. We understand your dissatisfaction and regret your disappointment. We hope that you will trust us again when you place a future order, to show you that this incident is truly exceptional. thanking you for your understanding, best regards 1001hobbies customer service
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Rating: 3 out of 5
Order placed 8-20-20202 Order placed 8-20-20202, received 9/10/2020. All items ordered were there. Order was shipped 8/7/2020 All items were in stock. Why wait 7 days before processing the order? Took 8 days to go from France to US. - This is normal. Took 5 days to be delivered. Slow again. I'm giving a 3 out of 5 stars, 1-3 days to make the order and ship it is acceptable. 7 days is not. Shipping cost at 24.00 is way too high. Box was mangled and crushed on one side but everything was OK You could read the contents of the shipping box because it had the invoice with the items clearly readable. One of the dumbest things I've seen. I gave you a fair shot at my business, you took too long and cost too much.
Response from 1001hobbies
Mr. Lowry Thank you for your feedback. First of all, we would like to apologize for the delay. You will understand that the summer holidays and health protocols slow down order preparations and shipping. Unfortunately, the transport times to the UNITED STATES are still long due to covid-19. We understand your dissatisfaction and regret your disappointment. We hope that you will trust us again when you place a future order, to show you that this incident is truly exceptional. thanking you for your understanding, best regards 1001hobbies customer service
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Rating: 5 out of 5
Precies vandaag ben ik al 7 weken bezig om mijn bouwpakket compleet te krijgen. Toen het pakket binnen kwam miste er 1 zakje met wat kleine onderdelen. Na diverse emails waar geen reactie op kwam heb ik via Facebook contact gezocht. Hier kreeg ik snel reactie en het zou opgelost worden. Sinds het contact via Facebook is het 5 weken van meerdere berichten en belofte maar ik heb nog steeds mijn bouwpakket niet compleet. Ik zit nu dus met een bouwpakket van �70- die ik niet kan bouwen. Bestel niks bij deze winkel!
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Rating: 5 out of 5
Very good experience
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Rating: 5 out of 5
As usual, no complaints, perfect order and delivery.
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Rating: 3 out of 5
The parcel was well received on the agreed date, a fine product, but it was a real disappointment to see the assembly instructions in English and Chinese! as for the paints, it's a real headache to find the right matches.
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Rating: 5 out of 5
Great pro
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Rating: 5 out of 5
Keep up the good work! You're responsive and reliable
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Rating: 5 out of 5
Parts were as described Delivery was quick and smooth.
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Rating: 5 out of 5
everything is fine!
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Rating: 5 out of 5
The delivery corresponds to the order products very interesting to use now
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Rating: 5 out of 5
Perfect thanks
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Rating: 5 out of 5
The package arrived on the estimated time in fact even earlier. The game was packed quite well and was not damaged! With the minimal discount I had it was definitely a bargain!
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Rating: 5 out of 5
as usualcompletelycorrect and on timedeliverbraiso
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Rating: 5 out of 5
Rapideen bonne état exellent!!!!
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Rating: 5 out of 5
Five stars for Sup Quality
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Rating: 5 out of 5
Fast shipping and very large selection. Neat packaging.
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Rating: 5 out of 5
Very fast shipping to the United... Very fast shipping to the United States. Packed very well no damage
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Response from 1001hobbies
Dear Mr. Kubinski Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Rating: 5 out of 5
very good always satisfied with them
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Response from 1001hobbies
Dear Mr. Chevalier Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Rating: 5 out of 5
A positive experience The website was well organized and the purchase was delivered with efficiency. A very positive experience!
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Response from 1001hobbies
Dear Mr. Anderson Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Rating: 5 out of 5
Very fast shipping to the United… Very fast shipping to the United States. Packed very well no damage
Response from 1001hobbies
Dear Mr. Kubinski Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Rating: 5 out of 5
very good always satisfied with them
Response from 1001hobbies
Dear Mr. Chevalier Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Rating: 5 out of 5
A positive experience The website was well organized and the purchase was delivered with efficiency. A very positive experience!
Response from 1001hobbies
Dear Mr. Anderson Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Rating: 5 out of 5
Very fast shipping to the United States. Packed very well no damage
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Rating: 5 out of 5
I am really satisfied I recommend everyone to visit the site.
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Rating: 5 out of 5
Communication was excellent, except I didn���t realise kit was coming from France! Couldn���t fault updates from 1001 crafts but dealing with the Post Office here was a bit of a nightmare, due to COVID
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Rating: 5 out of 5
Got everything what I ordered on time. What else could I ask for? Nothing. Thank you for a great job.