Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 312 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2020
good product and top delivery thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2020
good service good service
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Verified Buyer
Rating: 5 out of 5
following a purchase from 13/05/2020
I made out express delivery for my son's birthday. Unfortunately so far I have not received anything.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 13/05/2020
Excellent communication and easy to order/ship overseas. Very pleased even during this pandemic w/all the restrictions in place my item arrived in a timely manner and in excellent condition! Thank you Definitely recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2020
for my first model i overestimated myself a bit but everything is clear in the views so not too many problems. package received on time despite the confine
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2020
PERFECT!!! Fast and high quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2020
Order processing and fast shipping recommended
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2020
Whether it is on the quality of the product the time of delivery the answers to the questions quickly answered very satisfied with this establishment
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 13/05/2020
I made out express delivery for my... I made out express delivery for my son's birthday. Unfortunately, so far I have not received anything.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2020
Great product/Company, recommended! Excellent communication and easy to order/ship overseas. Very pleased, even during this pandemic w/all the restrictions in place, my item arrived in a timely manner and in excellent condition! Thank you Definitely recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2020
Very good never a worry
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 13/05/2020
I am very disappointed. I called several times and sent an email with no response. I wanted to contact them for my parcel which was sent back to the store to ask them for an additional address but it was impossible to get them on the phone.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2020
Order as expected. very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2020
Quality paint. Quick delivery considering the current situation. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2020
You have insured during the confinement? good continuation and good luck Very satisfied Olivier
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Verified Buyer
Rating: 5 out of 5
following a purchase from 13/05/2020
Great product/Company, recommended! Excellent communication and easy to order/ship overseas. Very pleased, even during this pandemic w/all the restrictions in place, my item arrived in a timely manner and in excellent condition! Thank you Definitely recommend!
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Verified Buyer
Rating: 2 out of 5
following a purchase from 13/05/2020
I made out express delivery for my… I made out express delivery for my son's birthday. Unfortunately, so far I have not received anything.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 13/05/2020
You can find almost anything
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Verified Buyer
Rating: 5 out of 5
following a purchase from 12/05/2020
Claim to be a English company but in fact its based abroad.. I cant stress enough how dodgy that is.. Also you can try ring the uk number but it never gets answer. Pitiful really. I can understand how they are only 3 star.. Stick to proper uk based hobby sellers you wont go far wrong there.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 12/05/2020
understand it is tough at the moment but my order was placed on the 30/04 money debited and i have no idea what is happening. no tracking no. no update from yourselves. I am getting concerned. Order no. 206775 regards
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2020
Delivery conforms to the order arrived quickly the top during a confinemen
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/05/2020
Sending the M706 commando model in a simple bubble envelope meant that the box was crushed and therefore damaged. Fortunately, the model was not damaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2020
Many thanks
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2020
Responsive parcel well dispatched despite period of confinem
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2020
I have finally received my parcel. Just as I expected. Too bad it took so long because of that damn virus! Super
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2020
Very good delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2020
Very good and very fast despite the current circumstances
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2020
Despite the special circumstances, product quality monitoring services excel
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2020
Excellent service and fast, accurate shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2020
I am satisfied with my purchases
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2020
Everything arrived perfectly in order, despite the exceptional circumstances we are currently experiencing.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2020
Figures as described. No worries
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Verified Buyer
Rating: 5 out of 5
following a purchase from 10/05/2020
Still have not received the paints and brushes which I ordered over 10 days ago
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Verified Buyer
Rating: 3 out of 5
following a purchase from 09/05/2020
This site makes no indication it is not based in the UK unless you come off their website to see it is actually French. I placed an order on the second of the month and have still not recieved it. I only purchased from this site as they had everything in stock at the time. Although it would have been easier to wait for the items on eModels to come back into stock as it would have arrived sooner anyway and most likely cheaper. Looks as though my review is not a one off a lot of people are having the same issue. I hope these reviews make them decide to change their site information to let us know they are not actually shipping from the UK when you place an order. I have now sent an email to see what can be done regarding the order and have asked for it to be cancelled if they cannot help. I get these are tough times however every other order I have placed has arrived within half the time. As far as im concerned this will be my last order from this site.
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 09/05/2020
I am going to give 3 stars for the following reasons: - In mid-April I placed an order on the website they have a great catalog of many models at affordable prices. - All good in regards to payment report invoice etc. Knowing the situation that the world is going through in general for the CoVid19 I was patient and knew that the shipment would take a little longer to arrive and more having selected the Eco option (although they charge you 10€ shipping but good). -Now comes the problem when I asked for shipping information they replied that the item was not in stock with what I was very surprised because it had been 2 weeks and they told me that now it was not in stock (which would violate their own terms of sale where it specifies that if there is no stock of a product they must notify you within 48 hours). -Well, seeing this setback I asked for a refund because if there is no stock the logical thing to do is to cancel the order. I did not receive a reply. - But to my surprise today I receive the shipment (in perfect condition) later than ever. As a conclusion I understand that we are going through a difficult situation for companies and transports but as a customer opinion I think that the communication between buyer and seller should be improved and above all improve the logistics, why do they tell me that it is not in stock and 5 days later I suddenly receive my order? They could have warned me about it and saved me the worry of not knowing if I would receive my product or the money in case of refund. PS: The 1350 scale model ship is very successful and I will be able to enjoy it.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 08/05/2020
Went to buy TAMIYA 87131 Panel Line Accent Color Black and found that the shipping was more expensive than the item. I NEVER buy from companies that rip you off with shipping costs.
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Verified Buyer
Rating: 2 out of 5
following a purchase from 08/05/2020
Totally disapointed. 24 .o4 order for some decals. Delivery expected 05.05. After me sending a polite message on May the 5th asking about my delivery time update the answer was quite rude saying I will have a refund. No atempts to solve my order. No excuses. I can see the product on the web page still aviable and aparentlly I can do another order. Never again! I hope they will refund. Dont use this company! The public relation stinks.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/05/2020
Everything was perfect fast delivery lots of choice attractive price
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/05/2020
bonjour 3 étoiles pour signaler quelques disfonctionnements. quelques erreurs de numérotation sur la notice. 2 paint pots out of 6 arrived unusable (se
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/05/2020
Very fast and neat package ??????
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