Customer reviews of 1001hobbies

Very responsive and efficient, but shipping costs are excessive.

Choice and fast Thanks to the whole team

My original order was apparently lost in transit by Colissimo. It wasn't 1001 Hobbies' fault, of course, but it took over 2 weeks and several emails before a replacement was sent to me.

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Fast delivery neatly packaged product arrived undamaged classy

Thanks! Super!

I am more than satisfied with everything, whether payment or delivery ....... and this birthday present for my husband was very well received .....deswegen 5 sterne alles top

My model arrived promptly at a timely… My model arrived promptly at a timely fashion.

Very practical, very well done. I'll gladly ride the others, as they keep me busy.

You guys are great!

Impeccable service from order to delivery

Very good product. Not disappointed.

My order was supposed to be dispatched in 2 to 4 days (yes, I did read the delivery times when I placed the order...despite the question marks...). We are now at 20 days and the order is being prepared. In the end, it won't be for my son's 12th birthday, but for his 13th :) with the added bonus of a poster that should make up for the disappointment. Will the order ever arrive?...Ã

Out of 2 cans of hobbinox paint ordered, one was empty of gas.

Super fast shipping and great tracking

Delivery error. The item I wanted was not available. I was reimbursed but had to insist for an explanation. I didn't get any clear information on the use of the other product I received and was told to keep (a spray but for what exactly).

bonjourje vous avez mis une note moyenne suite à un problème de teinte qui n'est peu peut-être pas votre faute.en effet j'avais commandé entre autres un noir mate de la marque humbrol bien estempillé matt33 sur le pot.mais c'était en fait un noir brillant.cordial

My model arrived promptly at a timely... My model arrived promptly at a timely fashion.

Nothing negative to say

Spot on company. No troubles at all.

fast shipping. very quick response to questions in the suppurt center!!!

Items always as described Items always as described. Great communication and fast shipping for a overseas company. I'm alway satisfied with this company.

Perfect, fast shipping and careful packaging. Quality construction items that will provide you with great moments with your family or on your own. Highly recommend

Items always as described Items always as described. Great communication and fast shipping for an overseas company. I'm alway satisfied with this company.

very good site i recommend

Well packaged, short lead times and plenty of sea choice

Great customer service Great customer service. Ordered from the US during the Christmas holidays. Decals arrived in very durable packaging to prevent damage. Email response was prompt and positive. If you are ordering from the US, you will not be disappointed. I will certainly order from them again.

Horrible customer service. I paid for an order with expedited shipping for items they had listed as in stock. After two weeks of no order updates or delivery I sent an email. They told me that the in-stock items I paid for had to be ordered from elsewhere and would be arriving in another week or so. I asked for a refund for the expedited shipping. I had to contact them again for them to notify me that my package had been shipped. Still no refund for shipping difference. This company sucks. Customer service is atrocious. They don�t care about their customers. Avoid them at all costs.

Great customer service. Ordered from the US during the Christmas holidays. Decals arrived in very durable packaging to prevent damage. Email response was prompt and positive. If you are ordering from the US you will not be disappointed. I will certainly order from them again.

Fast shipping quality of my paintings ordered price very correct perfect packaging ... in short nothing to complain! for my first order at 1001 MAQUETTES I am very satisfied and will remain c

Accidentally created an order tried calling no response on either USA number. Sent an email got a very professional reply saying that they would cancel the order and I would get a refund within 14 days. Sure sounds great. Except that I got a notification from the delivery company saying that my package is still arriving and 1001 Model Kits has not responded since regarding the package or refund status. The package is now waiting at the delivery company's office and I have yet to hear back from them. BTW their website changed the price from $20 on like 4 payment screens to $140 on the very last payment screen for a $14 item (that weighs about 1oz). (it seriously says $125 charged for shipping on the email I received). I'm assuming it's a software bug and they dont intentionally swindle people... but the fact that they shipped my item despite telling me they would cancel my order within 24 hours of placing the order makes me think that they're running a scam. At the very least it doesn't feel like their customer service works very hard to make things right.

A little expensive but never a problem ordering or payingcontinue thank you.Mr Richard

I am very satisfied at the beginning a little dubious my first order well the second cool the third without any doubt work neat and especially the delivery super frankly you deserve 10 stars I wish you a huge success and believe me I will recommend your et

Fast delivery, good price on items, all together a great shopping experience, will use again in future. Recommend.

Great customer service Great customer service. Ordered from the US during the Christmas holidays. Decals arrived in very durable packaging to prevent damage. Email response was prompt and positive. If you are ordering from the US, you will not be disappointed. I will certainly order from them again.

very good service thank you again

Good transaction and fast delivery. Satisfied with order.

but I'm a bit puzzled by the additional fees charged when paying with PayP

as usual good service. this time a little slower but still good communication.

order the 19122019 received the order on 24012020 disappointed for the delivery after 1 month more i had to phone several times very disappointed not normal to wait so long