Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 312 published reviews
5 25,4k 63% 4 6 444 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2020
Wide selection and fast delivery!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2020
Very good site at the beginning of December I ordered a model of a Hawker Typhoon Mk.Ib for my father's Christmas. The model was out of stock at the time of purchase, and after waiting a few days, they shipped the order to me by Colissimo, even though I had paid to have it sent by Mondial Relay. The order was received on time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2020
Perfect for me. I had previously ordered mainly paint. Everything is excellent, the product, the quality and the speed of delivery. M
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2020
Fast delivery and user-friendly site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2020
Deadline met Packaging very correct Products requested
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2020
no worries, well packed and on time
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 08/01/2020
I paid €22 for express delivery (1-3 days as stated) and waited 3 weeks for the parcel. Annoying when it comes to a Christmas present. I also received no apology or money back. Lg Claudia
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 07/01/2020
Reliable and professional store. Ok shipping and perfect packaging.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 07/01/2020
There is a lot of choice on this website. However, out of 2 orders placed, one arrived with a delay and the second, placed on December 13, was marked available within 5 days but had not yet been sent on December 23. I requested a cancellation by phone and was asked to send an e-mail. I sent an e-mail. Since then, nothing. On all serious sites, a refund for an unpaid order paid via Pay Pal is instantaneous, max. 24 hours. In this case, it's been 2 weeks. It's sad because the catalog is nice but I'll go elsewhere because the trust isn't there. I've taken note of your reply, thank you, and that's indeed what I did. I obtained a refund via Paypal. I hope you will improve things
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2020
Very fast delivery and as ordered
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Verified Buyer
Rating: 5 out of 5
following a purchase from 07/01/2020
I ordered a model kit on the 19th of November picking the express delivery for it to be here before Christmas and it has still not arrived I have emailed then and spoke on the phone saying the item isn't it stock which it should state on the Web page and shouldn't allow you to pay extra for delivery when they don't have it I will not be ordering from here again really bad customer service not happy at all
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 06/01/2020
Ordered the characters for a 1:72 F14: wide choice of products good basic finish great variety in the package.
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 06/01/2020
Ordered an item on Dec. 16 today Jan. 7 has still not arrived.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 06/01/2020
Very good
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 06/01/2020
Fast shipmentthe items are in perfect condition and in good condition
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2020
Very satisfied
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 05/01/2020
It took them more than a month to deliver it. Another thing is that the units meet my expectations. And for that I congratulate them but not with the service which I consider very bad. Regards
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2020
Fast efficient professional Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2020
Fast, careful shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2020
Fast delivery as requested
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2020
you may buy with confidence! you may buy with confidence!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 05/01/2020
you may buy with confidence! you may buy with confidence!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 05/01/2020
Bestelling laten inpakken met een kaartje met opschrift als kadootje. Toen ik het aankreeg na 3 weken wachten ( wat al te laat was ) was dit heel slecht ingepakt en er zat geen kaartje bij. Ik kon wel door de grond zinken van schaamte. Is de laatste keer dat ik hier bestel.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 05/01/2020
you may buy with confidence!
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 04/01/2020
In my opinion, you should improve the info for non-professional customers who need support in choosing products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2020
Fast delivery, well packaged
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2020
The best! Nothing to say, just perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2020
Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2020
Super site with lots of choice. Top item purchased, very fast delivery and on time even at Christmas time. I wouldn't hesitate to order again.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2020
Fast, accurate delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2020
Fast Efficient an excellent choice
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 04/01/2020
Nothing to say about 1001 Hobbies who graciously gave me a discount. On the other hand, Mondial Relay is not up to scratch: in total, delivery 15 days after my order: 1 week to attempt a 1st delivery BUT THE POINT RELAIS IS NOT IN SERVICE (this is not my responsibility) then a 2nd week to deliver to the new Point Relay. If you have service agreements, you must sanction them. I don't have the possibility of doing so, which is my responsibility.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2020
Conforms to order
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 03/01/2020
Faster than expected fine
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 03/01/2020
Everything was great. The shipment arrived perfectly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2020
Everything was perfect. Perfect delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2020
Package on time and neatly packed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2020
As ordered
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2020
Perfect products corresponding to what I wanted
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2020
très bonne prestation pas de probleme et meme en avance très bien merci a bient
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