Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 296 published reviews
5 25,4k 63% 4 6 443 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 2, 3 and 5 stars

Reset filters
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2018
Excellent! I easily found my items and received them quickly. Thank you
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2018
Very good advice from the salesmen Purchase as I wished Mer
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2018
Good reception, product meets my expectations and fast delivery. Thank you
Translated reviews
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 20/12/2018
I liked the seriousness, the follow up of my order and the interest in getting me the requested spare parts. My experience with the different orders I have placed with 1001 maquetas has been very positive and I can fully recommend them.
Translated reviews
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 20/12/2018
Very good management and communication in order processing. Fast and efficient in the shipment of items. Satisfied because they have a wide range of products in their catalog.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2018
The information was good, all the products I ordered arrived on time, and the service was perfect when I had to change my order. I recommend
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 20/12/2018
I placed an order on the site at the beginning of December and my order has still not been dispatched. I don't mind hearing that you've had supplier problems, but 2 days before Christmas I find this a serious lack of professionalism.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2018
Thank you very much for your professionalism. Great customer service with a very attentive advisor. Extremely fast shipping with careful packaging. I recommend 1001maquettes without hesitation. Thanks again and see you soon!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2018
beautiful models thank you and great delivery
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2018
Congrats on the speed!!!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2018
friendly salespeople clear explanations deadlines metperfect in every respect
Translated reviews
A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 20/12/2018
excellent service
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/12/2018
Took too long to receive it. Took too long to receive it.
Translated reviews
Response from 1001hobbies
Dear Customer, Thank you for your feedback. We are shipping from France so the delivery to Canada takes a bit longer. Please do not hesitate to contact us if you have any question. Kind regards, The 1001Modelkits Team
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 19/12/2018
Took too long to receive it.
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 19/12/2018
Took too long to receive it. Took too long to receive it.
Response from 1001hobbies
Dear Customer, Thank you for your feedback. We are shipping from France so the delivery to Canada takes a bit longer. Please do not hesitate to contact us if you have any question. Kind regards, The 1001Modelkits Team
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 19/12/2018
Fast and efficient
Translated reviews
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 19/12/2018
Some days of waiting more than expected but very good models and very good material. Impeccable customer service
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2018
There should be more choice in military scale 135 French (tanks and figures for dioramas) otherwise the service is quality. Sincerely Mr LOUIS
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/12/2018
The relay point ""La table Parisienne"" in Niort is not organized to receive and distribute MONDIAL REL parcels.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2018
Correct delivery. The order was respected. I recommend
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/12/2018
I don't want to be unpleasant...... but the overall process should be improved a bit indeed: - paid on 5122018 - shipped on 11122018 6 days to reach shipping stage!! a bit long!!! Received on
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2018
Very fast order processing and delivery. Seriousness and wide choice of make-up.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/12/2018
Shipping super long! Lack of indication of delivery times on the site. One of the boxes on two models is not protected by a blister ok...but box damaged. Let's hope the model will be complete.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2018
Speed and efficiency nothing to red
Translated reviews
A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 19/12/2018
always reliable
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2018
Several orders and always very satisfied
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2018
Fast service.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2018
very good sit
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2018
easy ordering fast delivery
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2018
First order and everything was perfect
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/12/2018
Prices too high - plenty of choice, but cheaper elsewhere, e.g. Parc des Princes 3D puzzle for €42 on the website is €26 on amazon! It's the same with most items. Site to reserve for certain items not found elsewhere (
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2018
more than perfect thank you very much
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2018
Product exactly what I expected and delivered on time.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2018
No problem at all. Fast delivery
Translated reviews
C
Comprador Verificado
Rating: 2 out of 5
following a purchase from 17/12/2018
Negative experience regarding shipping. First they made a mistake with the shipping method I had selected and told me they would refund the difference between the shipping I paid for and the one I used but after more than 2 weeks I still haven't received the difference. The shipment finally arrived after a week
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2018
Fast, accurate delivery
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 17/12/2018
delivery time too long
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/12/2018
Waiting time a little long. But probably due to traffic disruptions.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2018
package received on time
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2018
Large choice of models Except for a mistake on my part...to avoid searching, the best thing would be to offer the paint colors with the models Fast service user-friendly site
Translated reviews
We use cookies for audience measurement and improving user experience.