Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 296 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 2, 3 and 5 stars

Reset filters
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/09/2018
Very satisfied very good order tracking merc
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 19/09/2018
Ordered 0409 and still not delivered.
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 18/09/2018
Took a bit of time to arrive. But it did come a long way. Happy with service and product....
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/09/2018
Delivery times and orders well respected. I recommend
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/09/2018
The offer is very attractive, but the rates are prohibitive.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/09/2018
Took a bit of time to arrive, Took a bit of time to arrive,. But it did come a long way. Happy with service and product....
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 18/09/2018
Took a bit of time to arrive, Took a bit of time to arrive,. But it did come a long way. Happy with service and product....
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 17/09/2018
Placed my order 27 days ago got a status update saying my decals shipped 12 days ago......still nothing. When you call no one answers and you have to leave a message. If I ever get my order it will be my last. Terrible!
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/09/2018
Good internet store, but even better, good after-sales service.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/09/2018
Order conformed and shipped quickly. No surprises, I highly recommend
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/09/2018
Prompt delivery and excellent packaging... Prompt delivery and excellent packaging - excellent. Would recommend 1001 modelkits to anyone
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 17/09/2018
Prompt delivery and excellent packaging… Prompt delivery and excellent packaging - excellent. Would recommend 1001 modelkits to anyone
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/09/2018
I've already given my evaluation. I'm going to get an e-mail every day asking me the same question? This is the fourth mail, that's enough. Thank you Eric Souquet-B
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 16/09/2018
A few days after placing an order for a model, customer service got in touch to tell me that the product was out of stock and that the restocking date was estimated at 4-5 weeks. With no further certainty provided, I opted for a refund (now in progress). I appreciate the customer service's spontaneous contact, even if given the amount involved (just over €450) it was a minimum. I can also understand the announced restocking delay, given the origin. What doesn't encourage me at all to try again is, on the one hand, the number of reviews posted here mentioning this problem and, on the other hand, the fact that at the time of ordering this model was indicated as being in stock in 5 copies (unless I'm mistaken, that's still the case today! ). I think it's a pity to make it so difficult for people to know how many items are in stock, which must require a much heavier follow-up, and which has to be done for a certain number of items. In my case, it was shooting myself in the foot, because going from a stock of 5 announced to 0 in reality makes me wonder about the very existence of stock tracking, and doesn't really give a feeling of reliability. D
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/09/2018
The item ordered was dispatched promptly and received without breakage. I will recommend this s
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/09/2018
When we ordered we were told that it would take 3 to 4 working days, but the model was delivered 13 days later because it was not in stock. We would have liked to know this at the time of purchase....c was for our son and the wait was too long.
Translated reviews
C
Comprador Verificado
Rating: 2 out of 5
following a purchase from 15/09/2018
The box arrived completely broken as it did not come with protective packaging. They have sent directly the box of the model that is a very thin cardboard wrapped with plastic. It was to make a gift and the appearance was horrible. For this that would not have increased their costs much I will not buy again in this store because you risk that the merchandise arrives destroyed.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2018
Recommend this seller for the seriousness the speed the packaging everything is nik
Translated reviews
G
Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 13/09/2018
On August 11, I placed an order Several times contacted both by phone and email Apparently I am always kept on the line After more than a month I still have not received anything On the website it says that my order is canceled but is paid Edit: On October 9 I received a part of the order Shortly before that I was informed by a friendly employee from France about the cause of an apparently exceptional problem After receiving this part of the order this nice lady called me again to explain why the last part is still taking some time Service from her is very good Of course not pleasant to have to wait so long for the stuff Suspected cause of problems is the computer system of 1001
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 12/09/2018
A very good service
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 12/09/2018
Excellent received my orderand in good time thankyou.
C
Comprador Verificado
Rating: 2 out of 5
following a purchase from 12/09/2018
The model is fine what I didn't like is that I didn't know when it was going to arrive the tracking number they sent me by email was not correct I tried to contact them to solve the issue and I got nothing. They did not reply to my email. That's why the score is so low.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2018
Good products as described. Well packed
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2018
Products conform well packaged Fast delivery
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2018
More than perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2018
I recommend for the seriousness of the team! Fast delivery and great make-up
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2018
Keep up the good work )
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2018
Serious housegood shipping respect of the order
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2018
A very good service A very good service
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 12/09/2018
A very good service A very good service
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/09/2018
10 days late on the delivery date announced after a reminder from me by may
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2018
Very good products good site with choice...and good"" brands ""...I recommend this seller.
Translated reviews
C
Comprador Verificado
Rating: 2 out of 5
following a purchase from 10/09/2018
I placed an order for a model on September 4 paying for a shipping service that promised to deliver the package between September 6 and 8. On the 7th I sent them an email asking about the status of the package and was told that it would arrive the following day (which was Saturday the 8th) or early the following week. I was also told that the tracking code would certainly be provided to me on the 8th. I told them how unhappy I was as I had paid extra money for it to be delivered between the 6th and the 8th. Trying to contact them in multiple ways I was given the tracking code on Monday via customer service chat. Finally the package arrived on the 12th and they mailed me the tracking code the day before. The package was correct and arrived in good condition. Overall my rating is bad and I am disappointed.
Translated reviews
A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 10/09/2018
Well stocked site with lots of good quality material attractive prices. Unfortunately there were problems with the shipment not so much for the delivery time but for the tracking of the package you didn't know where it ended up however everything ended up for the best and certainly the fault was the post office. Only flaw is that the model arrived with a broken tail (solvable problem however annoying since the model is new and of a certain cost) should improve the packaging before shipping. However professional site highly recommended.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/09/2018
Perfect as usual.
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 08/09/2018
the delivery time was a little long and the parcel arrived crushed but nothing broken inside, but the parcel tracking imp
Translated reviews
V
Verified Buyer
Rating: 2 out of 5
following a purchase from 08/09/2018
I sent off for the Douglas Bader… I sent off for the Douglas Bader spitfire model it arrived today in a plain brown box which was in perfect condition ""But"" when I opened it to reveal the kit box I was not please one bit, the kit box was battered infact if I had gone to a local model shop and it was the last kit in stock I would not have brought it in that condition. I will certainly not be purchasing anything from this seller again .
Response from 1001hobbies
Dear customer, We are happy that we found a solution for the damaged kit. Best regards, The 1001Modelkits Team
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 08/09/2018
I sent off for the Douglas Bader... I sent off for the Douglas Bader spitfire model it arrived today in a plain brown box which was in perfect condition ""But"" when I opened it to reveal the kit box I was not please one bit, the kit box was battered infact if I had gone to a local model shop and it was the last kit in stock I would not have brought it in that condition. I will certainly not be purchasing anything from this seller again .
Translated reviews
Response from 1001hobbies
Dear customer, We are happy that we found a solution for the damaged kit. Best regards, The 1001Modelkits Team
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 07/09/2018
Everything correct and fast shipping
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/09/2018
Excellent - everything went very smoothly I highly recommend it
Translated reviews