1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Excellent customer service and delivery (on time). On the other hand, the product (dolphin helicopter) had obviously already been opened because it was damaged (landing gear detached). The item was sold out but there was no mention of any discount.
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 06/09/2018
The treatment has been excellent but the delivery time of the material is taking too long.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2018
Very good service and good product. Nothing to reproach
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/09/2018
Fast refund of the product I regret a lack of experience of the customer service to explain me the delay of this order and especially the dela
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/09/2018
Good service for orders
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/09/2018
Fast delivery and very well protected model I would recommend v
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 30/08/2018
I rate 1001 modellbau very highly because there are great offers delivered quickly and everything is done to satisfaction. Thanks again!!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/08/2018
good reception of the parcel in time satisfied with my purchase I would recommend to my entourage next purchase the b25 G Mitchell very professional site with a lot of ch
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/08/2018
Perfect, nothing to complain about, satisfied with my purchase
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/08/2018
Not the quickest delivery Not the quickest delivery
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Verified Buyer
Rating: 3 out of 5
following a purchase from 30/08/2018
Not the quickest delivery Not the quickest delivery
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Verified Buyer
Rating: 5 out of 5
following a purchase from 29/08/2018
This was the only online hobby store where I could find HGW scale seat belts. (That's not to say there may be others.) I placed my order thinking that the store was in the United States. It was only after the three weeks it took for the items to arrive that I realized the online store is located in Europe. Otherwise a successful online purchase.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/08/2018
perfect fast compliant highly recommend will return.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/08/2018
No problems with ordering or receiving. Me
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Verified Buyer
Rating: 5 out of 5
following a purchase from 28/08/2018
I had an order shipped to the US an expensive kit. It arrived damaged in shipment but after I contacted 1001 Models they made it right. A pleasure to deal with...consider me a loyal customer- would recommend to all.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 28/08/2018
responsible company with great respect for the customer
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 28/08/2018
Uncomplicated ordering process, fast delivery. Payment processing with PayPal very simple.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/08/2018
I had an order shipped to the US I had an order shipped to the US, an expensive kit. It arrived damaged in shipment but after I contacted 1001 Models, they made it right. A pleasure to deal with...consider me a loyal customer- would recommend to all.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 28/08/2018
I had an order shipped to the US I had an order shipped to the US, an expensive kit. It arrived damaged in shipment but after I contacted 1001 Models, they made it right. A pleasure to deal with...consider me a loyal customer- would recommend to all.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/08/2018
super as ordered site a bit messy but you can still find what you need
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/08/2018
Arrived on the dot..'All as ordered' Arrived on the dot..All as ordered. A fast service and an attentive one.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/08/2018
Perfectly compliant and prompt. Thank you for your professionalism.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/08/2018
nothing to complain about, just a small problem with the packaging of the order. A bubble-wrap envelope with 8 cans of paint inside... it's a miracle they weren't crushed or damaged.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 27/08/2018
Arrived on the dot..'All as ordered' Arrived on the dot..All as ordered. A fast service and an attentive one.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 26/08/2018
Why does it take 10 days from the time of my order (30 July) for you to pull two small sheets of decals from your stocks put them in an envelope and mail them? Why did you not forward to me the tracking number of my order as you said you would do? Why did you omit CALIFORNIA from my address that I gave you? Why did you include my postal code mixed in with a bunch of other numbers making it very difficult to know where the package was going? This probably explains why it took another 16 days from the time you put the package in the mail to the time I received it yesterday (25 Aug)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/08/2018
everything went well no worries
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Verified Buyer
Rating: 2 out of 5
following a purchase from 26/08/2018
Why does it take so long for delivery of my order? Why does it take 10 days from the time of my order (30 July) for you to pull two small sheets of decals from your stocks, put them in an envelope and mail them? Why did you not forward to me the tracking number of my order as you said you would do? Why did you omit CALIFORNIA from my address that I gave you? Why did you include my postal code mixed in with a bunch of other numbers making it very difficult to know where the package was going? This probably explains why it took another 16 days from the time you put the package in the mail to the time I received it yesterday (25 Aug)
Response from 1001hobbies
Dear customer, Please note we ship from France, as such the small items sent by letter can take a few weeks to be delivered. Best regards, The 1001Modelkits Team
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/08/2018
Why does it take so long for delivery of my order? Why does it take 10 days from the time of my order (30 July) for you to pull two small sheets of decals from your stocks, put them in an envelope and mail them? Why did you not forward to me the tracking number of my order as you said you would do? Why did you omit CALIFORNIA from my address that I gave you? Why did you include my postal code mixed in with a bunch of other numbers making it very difficult to know where the package was going? This probably explains why it took another 16 days from the time you put the package in the mail to the time I received it yesterday (25 Aug)
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Response from 1001hobbies
Dear customer, Please note we ship from France, as such the small items sent by letter can take a few weeks to be delivered. Best regards, The 1001Modelkits Team
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Verified Buyer
Rating: 5 out of 5
following a purchase from 25/08/2018
I ordered an item and received it damaged. Sent pictures and still have to return the item to France. No names given of who to contact only Customer Service Dept.! The item was not that much money but I did ask for a refund. The item was a vacuum formed canopy that is easily crushed and was sent in an envelope! Should have been in a box. Not a good experience. Ken
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/08/2018
a little disappointed with the reception of my order 4 models ordered on 25718received 3 models on 23718 1° non respect of the delivery time 2° incomplete order 3° packing shipment suffered from the tansportwith the consequences that can be guessed. i keep my confidence in youdespite these small hassles hoping that these worries will not have any resonnance in my future ordersin which case my preference will go to other suppliers.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/08/2018
RAS on delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/08/2018
Prompt delivery products in good condition
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Verified Buyer
Rating: 2 out of 5
following a purchase from 25/08/2018
I ordered an item and received it… I ordered an item and received it damaged. Sent pictures and still have to return the item to France. No names given of who to contact, only Customer Service Dept.! The item was not that much money but I did ask for a refund. The item was a vacuum formed canopy that is easily crushed and was sent in an envelope! Should have been in a box. Not a good experience. Ken
Response from 1001hobbies
Dear customer, Thank you for your message. We have send you an email regarding order. Yours sincerely, 1001 modelkits
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 25/08/2018
I ordered an item and received it... I ordered an item and received it damaged. Sent pictures and still have to return the item to France. No names given of who to contact, only Customer Service Dept.! The item was not that much money but I did ask for a refund. The item was a vacuum formed canopy that is easily crushed and was sent in an envelope! Should have been in a box. Not a good experience. Ken
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Response from 1001hobbies
Dear customer, Thank you for your message. We have send you an email regarding order. Yours sincerely, 1001 modelkits
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/08/2018
The price, delivery and quality are impeccable. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/08/2018
Order conformed Delivery on time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/08/2018
No problem for the delivery even received in advance of schedule order arrived in good condition thank you be
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 22/08/2018
Fast and problem-free service, 100 % recommendable.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 22/08/2018
Quick and convenient to receive
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 22/08/2018
Goods ok. and quite inexpensive but 6 weeks for delivery put shipping directly from China clearly in the shade
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